Reviews for PH MultiCarrier Shipping Label

The customer service from Pluginhive is unmatched---I asked a question and received a call immediately from a team member that walked me through the options I had for the challenge I was facing. Very few apps I've worked with have been so prompt and comprehensive with their support!

Excellent customer service. They spent a good amount of time with me to help fix a few things. So far so good with the app.

Prathyusha's meeting and guidance was very helpful. She was able to walk me through the set-up processes very quickly.

Once you’ve got carrier-calculated shipping turned on, this app becomes a great tool, as it’s actually able to add differently-sized boxes to different products. It also allows you to specify the carrier services visible to your customer at checkout. Finally, and this isn’t as common as you’d think, it actually updates the products as you update them in your Shopify store. Fast customer service, too! 5/5 so far

Good set of features and the support team are always there to help our business. Most importantly, the app allows you to charge a separate shipping fee for every item in the same order, very useful for small businesses.

Very well designed app with logical settings layout, customer support is excellent I was having difficulty adding my carrier FedEx - a quick chat with the online support and they linked it for my without an issue. Would highly reccomend.

I have worked with this company since last year when Hong Kong Post Office had the idea to integrate their postal rates within the Shopify platform but the development stalled due to Covid-19. The Multi Carrier team took the initiative to contact me to complete the HKPO integration. There were teething problems but the team persevered to resolve the issues and l am happy to report the App is now fully operational. Many thanks to Veena and her colleagues for successfully incorporating the HKPO shipping rates within the Multi Carrier courier selection as l can now offer international shipping rates out of Hong Kong on my Shopify platform. Great team, fast response time and very professional.

The team has been exceedingly helpful in making sure that the app works for you and solve any shipping problems you have. They have gone over and beyond the ordinary to demonstrate how to solve my particular shipping problems, even if that assistance my takeaway business from them. I do appreciate the unselfish support they have been giving me consistently.

Helpful customer service, similar to shopify customer service. The app integrates with your shipping carrier account, and negotiated rates are also displayed. This app is essential for those who want to use real time calculated shipping rates on shopify. Contact shopify and enable carrier calculated shipping for free if you pay annually, or 20$/month. Then download Multi Carrier shipping app in shopify and configure the app.

Still on free trail. The app function is good, customer service is pretty quick and professional. But there is needs to improve: no any type of report can be exported, no way to export a summary for all orders shipped out by end of day.

The app is just what we were looking for for our store shipping needs, and the customer service is excellent. We had an issue the customer service representative was so very helpful and guided us until we had the issue solved. Thanks.

Really great customer support service to help get things up and running correctly! Once running works really well and does what it needs to do.

Really nice app and excellent customer service, they help you out until you have everything set up. Very happy with the app and the service

This app is fantastic, reliable and also would like to mention here that the support team member Aadina is so helpful and prompt. She immediately resolves the issue.

We have an issue with the app and Addina help us to fix the problem immediatly via call. Super helpful during resolving the issue.

Great support Team! Very responsive and effective. The app is also very helpful! Our team is saving a lot of time being able to manage orders using this service! Thanks

I have an issue with the app and Anusha help me to fix the problem immediatly via call on zoom. She was very helpful and patient.

After some difficulties with installation, Anindo hosted a Zoom meeting and helped me with all setup issued and explained the functionality of the app. I have installed many Shopify apps across several stores over the years, and have never had as close of assistance as with Anindo. Thank you

I give this app a thumbs up as it takes care of the most important part of my business shipping. It links varies shippers & makes life easy. The setting up part is tricky but the support team was able to take care of my issues and are pretty fast & resolved my issues. I definitely recommend this app Anyday.

easy to use, showing live rates, also good support and fast response. I recommend to use this application

Good app and GREAT support customer service via chat integrated to the app. Super helpful during set up.

AspenClean

2021-03-25

Canada

Best app for multiple carriers. I definitely recommend this. Price is reasonable & their support is great.

We started using this app when we built a new website and found it integrated very well with our shop and Canada Post. It took a bit to get all the details figured out but the support staff is outstanding and patient where we had everything figured out and running smoothly quite quickly. Would definitely recommend this app!!

We've only been using it for a few hours so far, but the support has been excellent and helped us get it running the way we need it to. We process 1k+ orders a month and have been previously booking them manually with the carrier, so this will save us A LOT of time and effort. Thanks so much!

Awesome app it worked perfectly to connect my store to DHL, customer care is very kind and efficient!