Reviews for Peek! ‑ Better Replay & Survey

Good customer service so far! They're making it easy to get started, and it's been intuitive to get going.

This is my first time using this app Hope it helps

Fantastic and instant support from the Peek team and app has been working great so far. Thanks for the great service.

First of all this is a wonderful app, amazing work by developer! Secondly the app interface is really good.

Gave me 100 free credits and was a very helpful in helping us identify issues around our site and improved our marketing

support is awesome and they also gave me extra recordings when I asked for it. This app really helps identify the issues as to why I am not getting sales.

tres bon outil pour perfectionner son shop, j'apprécie beaucoup. j'avais vu l'outil sur tiktok donc je l'ai installe et je ne suis pas dessus.

Très bon outil pour tout lancement ou modification de shop. Je recommande. Très bon outil pour tout lancement ou modification de shop. Je recommande.

I honestly don't even know where to begin when it comes to expressing my appreciation for the Peek! ‑ Better Replay & Survey app! My experience with this incredibly powerful tool has been nothing short of life-changing, and I cannot emphasize enough how much it has helped me to revolutionize my Shopify store. Before I discovered Peek!, I was struggling to understand my customers and their behavior on my site. I knew that I needed to improve user experience and increase conversions, but I couldn't quite pinpoint where my weaknesses were. Then, one fateful day, I came across Peek!, and the game completely changed. From the second I installed this app, I was amazed by how seamlessly it integrated with my store and how incredibly easy it was to use. The user interface is simply fantastic, providing me with all the information I needed at my fingertips. But, what truly sets Peek! apart from the competition is the quality and depth of data it provides – it goes above and beyond anything I had ever experienced with other replay and survey tools. One of the first things I noticed after using Peek! was the real-time replays it offers. I was amazed to see exactly how my customers were interacting with my store – every click, every scroll, every hesitation. It was like I had a front-row seat to their entire shopping experience, and this invaluable insight helped me to understand where and why they may be encountering obstacles or confusion. With this information in hand, I was able to make targeted improvements to my site design, layout, and content, resulting in an immediate uplift in both user experience and conversion rates. Another game-changing feature of Peek! is the powerful survey tool. The ability to create custom surveys and tailor the questions to suit my specific needs has been a revelation. I had used other survey tools in the past, but none of them offered this level of customization and flexibility. By gathering direct feedback from my customers, I gained a clearer understanding of their needs, preferences, and desires. This enabled me to better tailor my products, services, and marketing efforts, ultimately leading to a more satisfied customer base and increased sales. The cherry on top of this app is the fantastic customer support. Whenever I had questions or needed assistance, I was met with a knowledgeable and friendly support team who went above and beyond to ensure my queries were resolved promptly and efficiently. It's clear that the team at Peek! genuinely cares about their users and is committed to ensuring their success. In conclusion, Peek! ‑ Better Replay & Survey has had a profound impact on my Shopify store and its overall performance. I can confidently say that it has been instrumental in my business's growth and profitability. If you're looking to take your Shopify store to the next level, you simply cannot afford to miss out on this extraordinary app. Trust me – you won't regret it! I wholeheartedly give Peek! a well-deserved 5-star rating, and I can't wait to see how it continues to evolve and help me grow my business even further.

Everything works perfectly I can see the replay of my clients. don't forget to update your plan before the 7 day trial, if you want to use the app Freely.

So far so good, the free upgrade to an extra 100 visits is a great incentive to learn how the platform can help my business and to see if investing in the paid plan is best in the long run

Great customer service from the team each time I have a question. Interested to view the results in the coming weeks

Wow, I honestly never knew this existed and I am happy I found it. I get to view my store through my customers' eyes, It gives me an idea on what I need to fix to better the experience.

I would definitely recommend using this app. It saves time from trying to figure out why you're getting traffic and no sales.

Incredible app, I am loving the fact I am able to see how customers interact and behave on my store in order to optimize for a better user experience. Donald was very helpful when I chatted with him

Donal Was excellent in helping answer my questions and providing me with some additional sections...

Mo was the person that helped verify my site and get 100 extra sessions free, he was friendly and very helpful, thank you for the friendly customer service.

The app is simple to use and lets you watch a customer's behavior on the website. Pretty good because if there is an issue, you can easily troubleshoot it using this app.

Love the app! Great for analyzing the flow of your store. Also Customer support is great as always.

Easy to record and gauge audience retention after viewing their actions on the store, helped me increase my conversion rate

Very good I like it alot and its doing exactly what its supposed to do. Good to use for analyzing how customers browse.

App works well, great customer support. You can see replays of the sessions of your customers in the app

I believe this one is the best one out there for your money, especially for new and upcoming businesses, it has a free plan and scales with your "amount of unique visitors" and that is awesome. Pros: - Cheap - Easy to use - Free trial Cons: - Ill edit when i got something

I tried this app out on another site and like how it works. So far, it works just as well here. Thanks Peek! for building a great app.

nice app. for free users too really loved the customer support. they are best. hope this helps to business