Reviews for Parcel Panel Order Tracking

A friend of mine showed me this app and since then I use it.What a great app, I absolutely love it. It improves my store so much.

The app is wonderful, just what I was needing for my store, it was set up very quickly and their customer service team helped me very quickly to resolve an issue with the synchronization of the packages. I recommend it

ParcelPanel is a huge added value for my customers. I love it and so do my customers. Thank you also for the good service and support and for making adjustments.

I don't usually give reviews but this app is just so INCREDIBLE. I have been looking for a good tracking app for 5 days now. I found this app and it does EVERYTHING a tracking app should do. You can tell that they put time and effort into it. It's literary God-sent. Thanks a lot.

Lexie one of their customer support representatives is amazing. All our questions were answered professionally and very kindly. She has shown no signs of frustration through any questions, and provided screenshots and articles. Anyone who gets Lexie as their customer support is in for a treat. Besides the excellent customer service, this apps offers you everything you need and personally we recommend it over their Aftership and Tracktor Order Tracking any day. If you're looking for an intuitive all around simple platform, then don't waste your time on other apps and go with these guys!

Amazing service and app. Whatever features this software does not have, the team are more than happy to help you out with if they can!

Great app but if you use it on multiple stores take my advice; don't open the plugin on both stores at the same time. This will mess up all your settings and you will be forced to recover everything manually. So this would be something they would need to fix and warn for because I had to reset everything manually on all stores.

I love this app, the layout is great and my customers love it! The first 20 orders are free to track so it's a great option for stores that are just getting started.

I love parcel panel!! I have used parcel pane in so many of my stores and currently running in two of my stores and it just makes my life easier !!! love it

I.. just wow. The experience has been amazing. I had a small issue where the tracking page didn't fully fit in with my store theme, messaged the team about it and within 15 minutes they made all the necessary adjustments for me, looks seamless, and works incredibly. as a bonus, the app in itself is a must have!

Amazing, much better than Tracking Genie, perfect for dropshipping. It helps to free the customer service.

Amazing customer service! Great way to let your clients track their orders. Easy to install on your webshop.

Guys...I have had so many stores, I lost the count. I have used Parcelpanel for each one of them, and I can tell you that NO other app provides the same TAILORED approach. Dropshipping? They have got you covered with hiding ALL chinese cities (I don't think there is many out there). A customer gets 100 tracking numbers? They have a way for him/her to track them with 1 button. I can't express how greatful I am to find it. All 1 star reviews complain about refunds, etc. when it is all Shopify's processing time and has nothing to do with Parcelpanel. Anyway, its the best app you can possibly download. Period.

Do not install this app. The customer service is cheap. They invest money in cheap labor with poor quality. Please, download better apps to track your orders.

I had some issues setting up but with one email I had support helping me until it was up and running. Customer Support is Gold in my book these days. The product lets our customers check their order status on our website and saves customer support time answering order tracking emails and chats.

great app! I can customize what my customers see (slightly disguising the dropshipping) and I love how it gives me average shipping times for my products per country so I can accurately inform customers. I also really like how it syncs with Shopify emails and sends out for delivery and delivered emails. It's a little pricy because they increase prices a lot by order volume, but overall worthwhile.

Great APP! Do exactly what I need and it's easy to use! The service is professional and very helpful. I had some technical issues and they were resolved very quickly. Thank you for the great work!

The app is good, but I'd like to use this opportunity to recommend Lexi from customer support. I was very upset about an issue which was promptly resolved.

I love this app for my store to track orders. I love that I can enter a term and have it be shown as something else, and that I can hide particular search terms. The customer service is very responsive to me as well. 5 stars.

Excellent package tracking and information application for your customers, previously I had another application that I thought was complying with informing my customers and it turned out that it did not do so but this application does and is easy to configure

Love the app! The service is excellent, they got back to me with a customization request in less than 12 hours. Thanks!

I'm using pass 1 year and it well working no issues at all best app on Shopify ***********************

Does not work properly. I had nearly every month an issue. My customer getting emails and contact us that they got informed that they received the packages but the package was in transit. I will update my review soon again..

Me gusta esta aplicación por que es fácil de usar, se integra bien con mi tienda y es gratis. Seguir así chicos.

So far I'm loving this app. Service has been great - they even noticed that the page wasn't completely matched with the theme (which I didn't) and changed it. Looks great now