Reviews for Order Fulfillment Guru

The customer service is unmatched! The app is also great for beginner dropship suppliers who cannot afford an app currently like me!

This app has literally automated my entire order process. I don't have to sent each order to my distributor. The app does it for me. Major game changer and saves me so much time. I can be on vacation and feel comfortable that all my orders are being sent to my distributor and then to my customers. Thank you so much!

I used this app to help with drop-shipment orders. I like how we needed a new feature, and they implemented it within 24 hours! They listen to their customers and strive to provide value to their service.

Their customer service was incredibly helpful and super quick to respond. I am very happy with the functionality this app provided to my store.

This app does exactly what I need it to do. It splits my orders perfectly and sends them directly to my vendors ship station accounts. The team is outstanding! Very quick to respond and super helpful!!

Order Guru is a fantastic app to automate your dropship business. The team at order guru is very responsive and very helpful. They helped us by going over and beyond to meet the specific needs of our dropship processes and made sure that the entire process was in alignment with our downstream systems. A big shoutout to Dean for his continuous support and help.

Amazing customer support. Claire is the best! Super responsive and hands on in helping set up OFG on our site.

Amazing app, integrates very well with other plugins and supports dropshipping very efficiently. Great support from the app developers too.

Claire was super helpful and patient in the Shopify learning curve. She provided many helpful answers and offered time-saving tips to try to get us up to speed with the nuances of configuring & shipping orders. Great support! Thanks

Great support and communication from Claire and the app works well for what we need. Direct integration with Click and Drop would be a great addition in the future.

App support provided excellent and timely help with setup. Very excited about the order splitting and Shipstation integration.

I think this app have great potential. So far it's the easiest from what is on the market. Like the simplicity and support. Will recommend this app to all my friends.

I operate a new dropshipping business. I had started by manually sending orders to suppliers, receiving tracking info by return of mail, and then copying/pasting tracking info into Shopify = totally unsustainable. This app has saved me hours already; it sends the orders straight to suppliers, they can see all orders in one place and then upload tracking info there which gets sent straight to customer. I've been in touch with Claire from support a few times and some of the improvements suggested have already been implemented. Great app and only getting better!

Fulfillment Guru is an amazingly powerful, yet exceptionally simple to use, order routing app. We started working with third-party fulfillment centers and needed to split up orders and route products to the correct shipping accounts, and Fulfillment Guru let us do that with ease. On top of that, their customer service is second to none. And I mean that. I requested a specific feature get added, and not only did they follow through, but they have also been so patient in answering all of my questions. 5+ Stars. Would recommend to EVERYONE that has more than just basic shipping and fulfillment needs.

Amazing customer support -- I reached out over email and asked for phone support, and they spent over an hour on the phone with me to understand what we were looking to do and help set up solutions that work best for our shop. Thank you!

I used this app to split orders to different suppliers. The app is super easy to be used and has also a really user friendly layout. It is a perfect application for dropshipping and also for multi-vendor. The customer care is really amazing!

Brothers We Stand

2021-02-18

United Kingdom

We are using this app to help streamline the fulfilment process with our vendors. It has helped them access their orders faster. Thanks!

Best app I have ever used. Customer service rep Claire was amazing helping me figure this all out! I am beyond satisfied

extremely useful application, it does exactly what you need. The support team responds quickly, but the amazing thing is the speed with which they fulfill your requests. Kind, fast and efficient

This review is for the support team behind the app. They were gracious with their time to step through the app set up with me to make sure the app works seamlessly. I needed Spanish translation for my suppliers and they accomodated my request quickly. Can't recommend this app enough.

I used this app to send an email notification to my suppliers everytime an order comes in. Had to go back & forth to figure out and set it up properly, but its been a game changer for our business. The support was top notch & exceptional. Highly recommended.

This app is great! Easy to use, fast setup. It solved my biggest problem, namely the automatic distribution of orders to my different dropshippers. But the best of all is the support! The team is so helpful, so quick and so competent. I don't worry at all if there is a problem, because I know that I will get help quickly. By the way, I always caused the problems myself :-) My unreserved recommendation!

I searched for an app to help me with smaller dropshippers and contacts I had my myself and this app is just perfect! Gives each of my suppliers their own page where they can view/process all orders from for me. It's a superb app and the customer service is second to none! Anytime I have had a problem (which isn't many admittedly), they have responded quickly and sorted out any issues with speedy professionalism. I couldn't recommend them highly enough. I brilliant app and even better customer service. Thank you.

Love this app and I love the chat bot to help answer questions. This app is the center of my whole dropshipping business and I'm so glad that I found it!

Great app allowing seamless ordering and communication and great customer service. Highly recommend this app.