Reviews for One Click Upsell ‑ Zipify OCU

I used this app to upsell my products and it seems to work well. Had a rough go at it at first until I received help from support. Great guys thanks

This app has potential, but unfortunately ended up costing us a lot more money than it made. It does not integrate with Bold's product options app and that caused a lot of problems for us. If they consider adding a product options integration, we might give it a second try.

The app, is glitchy and buggy and then when a customer purchases post purchase up sells the order confirmation email doesn't show the correct order that was placed. Moreover, it still is not compatible with Afterpay, or Affirm. It does an ok job, but I had much higher expectations.

The app is a game-changer. If you know what products compliment other in your store, you can take it to the next level. Believe the hype - this app is a must and to top it off their customer service team are rockstars.

Dutch Oven Kits

2021-05-21

United States

Was hesitant to install this app because of the cost. After using it for about 20 days, I can honestly say we left a ton of money on the table. Setup is crazy easy especially with the tutorial video. If your offers make sense to your customer, you're going to get extra sales. Once integration with Paypal goes live, we'll be making even more because about 60% of our checkouts are through Paypal. Fantastic app. Can't recommend it enough!

Happy with the App thus far! Very user friendly and great customer service. Highly recommend this app.

Easy to use and excellent customer service. Solved my issue without fuss! Love it! Although I wish the chat support is immediate so I do not have to wait an email while I was setting up my funnel. But they do get back to you and look at the tech back end issue in providing a clear solution. Thank you!

We installed the app a week ago and it already helped bring our AOV up per customer, especially on products that they might not have found without the pre-purchase upsell offer because of the way we structure our site. Their support is excellent and has been extremely helpful through the free trial period, getting us started with a few questions we had. Highly recommend.

If you are looking to maximize your client experience and profits this is the app for you. I had a few things to work out and the customer service team is amazing! I use their other App as well which is Zipify pages and love it!!!

Great app, it really improved my Average Order Value by quite a lot. Also the support team is amazing! So friendly :) Shoutout to Paul!

Best app I have tried (tried 3), easy to use, worked like a charm from the 1st try. Team easily accessible.

Seems like a good upsell App - especially if you got less than 50-100 items in the store. They got really great customer service - they are on top of it!

The app is super easy to install and the team is great they have been super helpful and are easy to speak to

We love this app and highly encourage people to use it. Functions very well and it's certainly the best out of the current ones out there.

I was surprised at how simple and easy to use this app is! You can add a timer or discount, or both, to your offer and you can even select certain variants of the trigger item you'd like to add the offer to. The help team are super helpful and got back to me straight away. I am so excited to see how this performs for my store!

Phenomenal outstanding service. We had old OCU legacy hanging around and it was seriously throwing out a sidebar cart app. Justine fixed it all, I wish I could hire you myself. Can't thank you enough for fixing my problems. Ezra needs to know how awesome you are.

Easy to use app so far. Hoping it brings in some good conversions. Karina was super helpful with setting up my funnels. I'd recommend this app!

I needed help with loading up a product for One Click upsell pre-sale, I made a request for on help center, I was a little discouraged by the suggested 2 hr response time so I continue to look for help elsewhere until then, however, When I did receive a response the rep sent me a video that was easy to follow and I was able to complete my sells funnel, I'm pleased that I was able to get this done today

This app is a MUST for any Shopify store. It allows you to create any kind of upsells, including an upsell on thank you page + customer support is just awesome!

I sent in an inquiry via chat it said they would get back to me in hours - but they actually got back to me in minutes and we had a great conversation and solved all of my issues in minutes!!! Exceptional customer service Karina!! Thank you for making this so seamless :))

I have been using OCU for several years and am updating to the new native app and it's my favorite app by far. OCU is easy to set up and works great. Also, if you ever need help Zipify's support is A++ excellent

elo

2021-04-07

Pakistan

I used zipify's OCU. Very easy to install and implement the upsells. I am having great results. Some of my funnels are getting 37% success rate. Highly recommended for all shopify store onwers.

This app is amazing and generates me a lot of money that I usually would not have. It is very simple to use and still can personalize my upsell as I want. Thank You!

Can you think of a solution where customers stop making the upsell purchase on accident? about 10-15% of upsells are canceled because customers didn't mean to buy. We even use the message fields to ensure customers understand its a second order. This creates extra work for us to cancel orders and not accidentally ship two orders to customers. UPDATE WARNING: 4/05 Just when you think the app can't get any worse, they are now adding products to the paid cart, and then OCU will remove it from the cart and refund customer. ShipStation won't recognize the change so this will lead us to send items unpaid for if you don't check every order manually.

We just started using these apps but we saw good results already in our sales. It helps us to make our customers buy more and know more of other products we have. Technical support is very friendly and efficient in their support. We are happy to have this app in our online store.