Reviews for Okendo: Product Reviews & UGC

We had a very smooth transition onto Okendo. Their documentation is clear and the UX of the app is intuitive. Additionally, our Customer Success Manager is approachable and attentive. Their help made the onboarding process a breeze. Highly recommend this app to anyone considering a new reviews platform. We also quite like their Q&A feature!

I wish we had discovered Okendo a long time ago! Finally a platform that can do everything we want! Onboarding was exceptionally smooth and easy, their support team is responsive and super friendly and the widgets are all customizable so you can get the exact look you want. Very happy!

A great app for social proof and purchase assistance. The set up was white glove and so easy. Highly recommend!

Love Okendo so much. It has one of the most well-designed UIs out of the review apps in the market. Not only that, the team is amazing at customer support, helping us customize the review section to fit our brand. Totally recommend.

Skinnydip London

2020-12-16

United Kingdom

I moved over to Okendo after a recommendation over a year ago and it’s been fantastic so far, the team are incredibly helpful & supportive & the app has been brilliant value for money. It’s helped in terms of engaging with our customer & helping to improve our product copy through direct customer requests. Would highly recommend!

Vitauthority

2020-12-16

United States

Great value and features. Used a competitor for nearly 6x the price but I am blown away with Okendo. The functionality and price is fantastic. Great customer support, too.

Great app for handling everything you need when it comes to reviews. Price vs feature wise it is a better value to anything else out there. The Klaviyo and Google Shopping integrations are exactly what we are looking for.

I got this app in order to add an intuitive review app at my shop page. At first, I was lost since I don't know anything about coding and liquid language. However, Okendo CS team remotely installed the app properly! It was the best experience I ever had with shopify app services. The design and functions regarding reviews can definitely a way of increasing the sale for us! I totally satisfy with what Okendo provide for us and highly satisfied!

Scotch Porter

2020-12-15

United States

The Okendo app provides the insights, flexibility and tools needed to get our consumers feedback through copy, photos and videos surrounding our products. This has been a game changer and helps us to continue to build deeper, more engaged relationships with our consumers.

Okendo has been the best app I have ever worked with. We had an amazing tutorial and review of our needs. They have walked us through the entire set up and installation, the customer success manager has been available for all our questions and responds quickly too. We are very happy with the look, functionality, and experience it has given our customers.

I am so happy that we chose to migrate to Okendo. Their customer service is phenomenal. It took a matter of hours to get up and running. My customer service manager was there every step of the way. I can't recommend this aoo enough. It is a game changer.

Great app, everything is very professional looking, from the review display to the review request emails sent out to customers. The support team is fantastic : Norma and Scott helped me set up the display per my requirements and answers all my queries. This is definitely a great tool if you're looking for a way to add reviews to your store that looks professional. It for sure adds value to the customer's experience and makes your store stand out.

I love Okendo - super nice, stylish, and the integrations are fantastic! They also have best in class customer service.

Austin and Kat

2020-12-08

United States

Migrated from stamped.io to better integrate with our email messaging platform (Klaviyo). We have noticed better review content, review quality and detail, and more UGC. Great feature set that integrates well with other products and the updates provide value. We had a slight hiccup with the transition from sales to customer success and implementation; however, the team was gracious and collaborative as we worked through our issues.

Okendo is a very easy app to use and it performs well. Allison, our customer success manager, has been more than helpful with set up. If we have any trouble implementing new features from the app, Allison makes sure to set everything up correctly in a timely manner.

From the beginning the support from Scott and Norma have been outstanding and a great introduction to the app. Easy to set up, I like the additional functionality of the attributes for reviews and the rewards for leaving reviews. Be good if we could change the priority of the rewards. Soon as I set it up reviews started coming in so big thumbs up.

Okendo is the best review collection app on the Shopify app store. Not only is it priced extremely fairly but the backend is so aesthetic and easy to use. Everything is so customizable and their support team is amazing. They reply very quickly and have solved every problem we have run into. Highly recommend!

We searched around quite a bit (Yotpo, Power Reviews, and TargetBay) before finally landing with Okendo. Our new Shopify-site launched at the beginning of November, so we are just starting to see results from the integration with the Okendo App. So far, SO GOOD! The integration with Klaviyo functions exceptionally well, which was another BIG consideration we had to make when reviewing our options. Overall, we have a very positive outlook towards Okendo, their team and the overall effectiveness of their app!! We are very happy with our decision, not to mention Okendo won't cost you an arm and a leg like some of the other options we explored. Shout out to our wonderful Customer Success Manager, Allison!

Excellent App to capture reviews for our website. Integration with Klaviyo and Facebook also great plusses for us. Also their onboarding team is great to work with and will get you all set up as well as provide ongoing support.

Flamingo Estate

2020-11-20

United States

Super great app to incorporate reviews for products. Okendo allows shops to customize requests and bring in UGC which are impactful for conversion!

Just launch yesterdayn and we were able to get approximtely 50 new reviews wit the initial email blast. Looking forward to see where this is going to lead us.

We recently switched to shopify because we wanted better options for features like reviews and customer Q&A. And I chose Okendo because the app seemed to offer more features at lower cost than Turnto that we were using before. Wow am I glad we changed to Okendo. So far review rate is 5X what we had before and the the features like grouping products has been great. Also being able to send unique coupons as a reward for writing reviews has been well recieved. I would give them 6 stars if I could because there support is the best. Thanks Amanda and others for all the help ramping this up. I look forward to working with you in the years ahead.

Wow!! This is the review app you need! The transition from Yotpo to Okendo was so seamless and easy because of my Customer Success Manager! The integration with Klaviyo is also a must have would highly recommend!!

Really amazing experience with Okendo. Their technology is the best on the market for ratings and reviews, coupled with a fantastic account team that's super hands-on in setting you up and very responsive through email or Zoom meetings. (Thank you, Allison!) Their platform is super customizable and integrates incredibly well with Klaviyo for a really awesome customer experience (for review request emails). Okendo has been my favorite vendor that we brought on in 2020.

The James Brand, Inc.

2020-11-17

United States

It has been an absolute pleasure integrating Okendo with our store. They have the best customer support of any app I've used and are always willing to help us. Their team is highly communicative and quick to respond. Highly recommend!!