Reviews for Multi Vendor Marketplace

They quickly solved a requirement I had.They quickly solved a requirement I had. the developments that I have requested have been executed in a very short time

After spending 2 months on the app here are the pros and cons: PROS: -It's one of the few marketplace apps that works with Shopify . . CONS: - No onboarding. - UX is confusing as hell for both the shop owner and vendor. If your vendor isn't highly incentivized (i.e. carrying a lot of inventory), they'll never use it or want to figure out how to use it. I'm not a newbie to ecommerce and have worked at top ecommerce sites, as well as several unicorn startups and this UX is bad. - It doesn't truly work with Shopify's UPS. Will need to explain this more and break it down: 1. You'll need to open your own UPS account. This means you can't take advantage of Shopify's low UPS carrier rates. Despite a vendor over-estimating weight on an item, I wound up paying $50 more in shipping. 2. Multivendor Marketplace charges an additional $10/month to integrate with UPS so you can "automate" pre-printed shipping labels. 3. Despite enabling UPS shipping multiple times already in the Multivendor Marketplace UX, it still doesn't work. So I'm paying $10/month for something that doesn't work and can't fulfill the order. It wouldn't be so bad if I could get assistance and fix it. However.... - They don't work US hours. So if you're ever need immediate help, (i.e. need to get an order out on a Friday morning, you're SOL). - They take more holidays than anyone I've ever known. I wouldn't care if they had coverage, but they don't. Some of these holidays last over a week. So again, if you need immediate assistance, you're spending half of your day chatting w/ Shopify support, your vendor, UPS, or whomever else it may concern to figure out a workaround, until they decide to show up at the office. -They offer 1:1s but on India time. So if you really do need to fix something and emails aren't cutting it, you'll need to stay up real late, like midnight, in order to speak to someone. It's to the point, I've posted on LinkedIn looking for a software engineer to build something, because it just doesn't work and I can't get support within a reasonable time.

The functions are very rich. Through chat, the response of technical support is also very timely, and many practical problems have been solved.

The App does exactly what I need by having lots of sellers on my Shopify website. The support and customisation I get from the team is outstanding - always quick and helpful. Highly recommend!

The app is pretty hard to use and often limited, but the customer service staff are excellent at resolving questions quickly.

Asim Hashmi and the team at Webkul have been extremely helpful and supportive with my MVM setup. I can't say enough good things about my experience. I would highly recommend the app if you are building a Marketplace. It has a ton of features and makes scaling simple. And the customer support from Asim has been top notch!

The app still has a lot of bugs but it was quickly resolved by the developer, I have high expectations for this app

ショピファイでサプライヤーを使った運営をするなら必須だと思います。 また拡張機能の配送や質問機能などもあるのでこのアプリ一つで全て実現できると思います。 サポートも充実していて対応も早く最高です！！！

Amazing application and really good customer service. Shaamys.com uses it to support its multi vendor platform.

Ragazzi fantastici! Sistema ben fatto. Rapidità nelle risposte in chat. Programma magnifico per la gestione dei propri collaboratori! Dinamicità per la personalizzazione. Un lavoro ben fatto. continuate così...

Very professional and helpfull staff! They have solved my problem very quickly and were cery friendly!

The MVM app proved to be a powerful tool for creating our marketplace. It is something of a complex beast which requires some time and effort to understand and customise, but with excellent support, and some patience to translate some confusing use of English, it will reward that time and effort. Cost effective, speedy and well supported. 5*

Faisal has been very profesionnal and gave me a great help for a new carrier integration ! The team is available to customize the app following our need.

* Writing this review about my experiences before going live with the marketplace* This is the way for us to get product market fit. The dashboard is easy to understand and what I like most is the quick response time of Webkul. I do not have a big team to build this company with me, with them it feels a bit like i do.

Love this app, Super fantastic support team. easy to use and create. Lots of fantastic highlights to the app Thank you

Absolutely incredible customer support. Cannot recommend enough! Always on hand to help with queries and offer novel solutions to questions too.

I've been using this app to help me develop a local marketplace. The team are so efficient in getting back to me on any queries. Genuinely very impressed!

Initially faced some issues with the response level, and set up of webkul. But the team has been very prompt thereafter, and all the issues have been resolved.

Good app with lots of features to facilitate our needs to run multivendor marketplace. Great customer service.

The best Marketplace solutions for Shopify! Thanks for this great app and this awesome customer support!

Takes some time to set up the app but the support is truly amazing! They respond quickly and help out with anything that has been asked.

It takes some time to learn how to navigate, but it's worth it! Their support staff is amazing at resolving any issues and helping get things set up. 5 stars!!

This app is amazing and the support is even better! Their real-time chat option is incredibly helpful especially when you need to make changes to your website quickly. They are definitely there to help you!

The 5 stars are for the customer service. I like the app a lot but as a complete beginner I soon got lost and made mistakes. After a frustrating week trying and failing I contacted the team via the chat function. A very patient person helped me fix my mistakes and guided me through setting up the stripe connection from both shop side and seller side. I'm looking forward to on-boarding other sellers now. Thank you!!

We have connected the app to enable us run a multivendor store.Its a great app with lots of features to enable the admin and sellers have multiple useful functionalities.Support is great and I had a call with Faisal who has clarified fully all the issues I had.I would highly recommend the app.Great job guys.