Reviews for Moose: Live Chat, FAQ Helpdesk

Very nice app

Excellent customer service, very responsive. We love the FAQ section of the chat. Looking forward to when messages from instagram and facebook can also be forwarded to the Moose Help desk :)

The support and development teams from Moosedesk has been great. Few issues that we have had, but the team have been helpful with every step.

Easy set up, and amazing customer support

I'd highly recommend Moosedesk, super easy to use and FREE (for now), their features are extensive. Special shoutout to Anne, for helping me solve some issues very quickly!

Amazing functionality and immediate support response, really impressed.

Great CS and app! highly recommend

Great

Fantastic app, exceptional customer service. I highly recommend this app to anyone who needs a functional chat and the team modifies it to your needs.

SO far, so good. Very very helpful and responsive.

Always great help, Mina i so helpfull so would recommend this app

Outstanding service and outstanding App and just keep getting better. It is so clean and clutter free, better than the expensive Support Ticket Apps I have used in the past. I am using this on 3 of my websites. Well done guys.

Great app!!

The functionality is very rich and powerful! The technical support is also very quick, almost meeting all my needs. It would be perfect if the templates could be more diverse and allow uploading of custom fonts.

Simple to install and use (just used the FAQs so far), and fantastic support! Had a minor snag and they resolved it right away. Thank you!

So good app and best of all its free and mina is from the best service members I talked to

推荐，好用

Einfach zu bedienende App, die auch noch gut aussieht. Der Support von MINA war schnell, unkompliziert und sehr freundlich. Vollstens zu empfehlen! :-)

Muy eficiente el area de atención al cliente, soluciones rapidas 100% efectivas

Just getting started with the app, but it looks promising. I needed some help and they were fast to respond and solve an issue that I brought up. They seem very helpful and friendly. Recommend!

So I originally came to this app looking for a good shopify inbox alternative. At the time they didnt have livechat, but now they do!! So it is literally perfect, the interface is user friendly and makes managing tickets so much easier. Perfect app and they are always improving!! They also have such a friendly support team

I had an excellent experience using this tool. The support provided by the team was outstanding and greatly appreciated. During testing in my development environment, I found that the tool's functionality worked flawlessly without necessitating any code changes, which significantly streamlined the implementation process.

Une fois que vous avez compris l'application, elle est facile à utiliser. Mais le plus important pour moi est le support de l'application, et il est excellent ! Un grand merci !

My support agent Mina, was so helpful today with my questions. With every answer she also shared a screenshot with me. Customer Service isn't dead after all!

Great app and service so far. Very responsive!!