Reviews for Marsello: Loyalty, Email, SMS

I use their platform to stay connected to my customers and provide them an awesome customer experience. My sales have been boosted using Marsello.

So good so far, just install the app this morning and it seems to be worked well. Nice and simple app. make my site look much more professional. Check out my website for an example. www.pink-panda.store

I have used a few marketing Apps over the years, but Marsello is different and by far the best I have found - Ease of use - Segmentation - Loyalty rewards and more the list goes on. I have a Bicycle store and being focused on service I have found that over time now customers are coming back and asking for their loyalty points to be redeemed for our Free services. All I can say is try Marsello ! it works. Kevin Papanui Cycles NZ

Love how it works. I have the free version and there are so many great ways to use it even at zero cost. Highly recommend!

This app does what it promised. I love the app and their constant effort to improve it with something every few days. All the best and keep up the good work.

i LOVE THIS APP. We'd been using a different system for years with loads of problems (high price, horrible customer service, terrible integration & an atrocious customer portal separate from our website). I had no idea taking care of our customers could be this easy! PROS: -you can customize everything. colors, logos, text, coupons, tiers, rewards, etc... -magnificent suggestions on email campaigns, and keeping track of customers. -Customer service will help you with everything! Theyre prompt in their responses. -POS integration is the best i've seen yet. It's not seamless, you'll have to teach your team a couple steps, but it's also not hard. CONS: -Takes time to setup if you choose to customize everything yourself. -Nothing else. It's awesome.

i used this app and it is the best for automation. the amount of functionality you get for free is totally amazing

Amazing and simple to use. fantastic integration tools. we have found that its boosted customers return purchases and their time spent on the site.

love love love this app. super easy to use and customize for my business. I have think every eCommerce site should have this feature

I love this app, it's very useful with their loyalty function. And when I checked it, they added the email retention functionality as well. Awesome. Now what's left is for me to start selling and market. Thanks for the app! www.artatler.com, art marketplace and online gallery

This app helped me make my life easier and most importantly help my customers get more discount and stay engaged. I like the way it thinks of all the aspects that customers can acquire points for future purchases. It also helps with reviews.

I initially got the app to help create loyalty among my customers. It not only did that, but gave me valuable insight into my customer base with frequent new features and awesome support staff. It increased my abandoned cart recovery rate from +- 6% (average over 6 months) to 30% once I turned on the email flow, it helped return lost customers as well with the email flows with clever marketing strategies. To top it all off the pricing structure is more than reasonable for the return on investment. I can highly recommend this app, it's a must have, it has already paid for itself in the last 7 months.

I've been using this app for a while with my store and my customers LOVE the loyalty program. I wouldn't even look for another app because this one meets my needs to the "t". :)

This app is the best one in my arsenal. They've helped me delight and surprise my customers consistently, and have really helped me increase sales and loyalty.

It's making a great impact on our store, both online as physical. We highly recommend this app to any Shopify commerce.

Great App! Highly recommend, my customers love it! My customers love getting points and it has definitely improve sales.

I love this app as it tracks feedback from my customers to help me understand areas for improvement. So far my ratings have been 100% positive. I am able to reward customers with extra surprise points via email for providing their feedback. This app creates a trust and loyalty relationship with my customers which provides reassurance when they purchase items from our women's apparel boutique. Highly recommend for all e-commerce sites!!

I am a new user, I tried the app and what can I say: Great app, great support! I really love it! Easy to use, Automated email, and many more...

Big Boys With Cool Toys

2018-12-30

Canada

great app easy to use and easy to tailor to your needs. Great for customer retention as well. Would highly recommend to anyone.

This App is great so many features to help keep our customers engaged in our brand. The email abandoned cart automation is great!

Very intuitive, very impactful, and great customer service on the few occasions you need it. Marsello ftw.

I did a ton of research on loyalty apps on Shopify, including taking the plunge with two others over a period of months. Both turned out to be challenging* or overpriced once additional features (like VIP tiers) were factored in. Marsello was a breath of fresh air. Well-priced, a logical and elegant administrative UX and a rich set of features. Everything worked well and I can't recall a single negative issue. Support was also quick and effective. Highly recommended. *Be careful about how shipping costs are handled (some apps do things in a way that just frustrate customers) and also whether a solution requires switching to another checkout component (this can have serious implications for others apps, like discounts/coupon apps, where conflicts may exist).

I love this app, it's so user-friendly! It does a lot of the work for you! I highly recommend this app!

I just love everything about the app. I also created my personalised tier level and names.its great

love this app especially since it is free. They have been super helpful on fixing features and helping so 10/10