Reviews for Mailchimp: Email & SMS

GUYS DO NOT waste your TIME! Very dissapointed, here it says for $20 plan you have up to 100,000 customers, when you instal the app it tells you you can only have 500 customers for $20 and send only 6000 emails at most a month! what a bs

Between the instructions on Shopify and MailChimp, setting up was fairly easy to do. MailChimp seems a little confusing to use because there are so many options available. Hopefully in time and with enough "playing" with it, I'll figure it all out and it the complexity will be a non-issue.

it is very help full

Terrible - it schedules some emails, but not others. Doesn't send the scheduled ones when they're required and also sends abandon carts emails when the customer has already made a purchase, despite all the flows being set up correctly. Would NOT recommend it.

So far, it's pretty good. However I had to manually type my contacts from Shopify to export it to Mailchimp. So that could have been easier.

Email marketing templates or from scratch features not as flexible as we would like.

I'd like to have more control over the collections that appear

Used Mailchimp for years. It's expensive but very helpful. With the ability to sync the users' activities on the website, it help to tag and classify users more effectively and accurately.

I HATE the way Mailchimp is pushing to authenticate domain AFTER I did it!

Nos gustaría recibir más información de com aprovechar mejor esta integración.

G-Unit Brands, Inc.

2024-02-15

United States

I have multiple lists in mailchimp, and they do not integrate with shopify. Only one does. Not recommended, and has become extremely expensive.

TERRIBLE product. Pages fail to load even after multiple refreshes. Content boxes in email template builder consistently don't respond. Can not even back up email template data. Customer support clueless and unhelpful.

Contacted support to help change my audience for a sign up form. They told me to delete the app and reinstall it. Did that and since then I haven't been able to install the app. Spent countless hour trying but finally they said contact Shopify. I did and Shopify said the same. If I knew Mailchimp customer support would say to delete and then I cant install, I wouldn't have...... Delay my email marketing by a ton.

Full of problems that the support team are unable to resolve.

Hi there! If you can refresh the review with more details, we'd like to help where we can. You can also email mc-ecommappsupport@intuit.com for further assistance with the integration.

Life Has Just Begun

2024-02-10

United States

It is not helpful. It tells me my shop has been connected and only 1 subscriber. When I look at my shopify customers I have about 80 or more subscribers. There is no one to talk to.

Demasiado caro. Estás obligado a comprar una licencia mensual.

most disgusting, making fool their customers. In adequate staff to resolve the problem

The app doesn't sync store data properly. Customer support said: "Just to be transparent, Because this is a 3rd party integration and was not built by Mailchimp, my troubleshooting abilities and knowledge will be limited." Are you serious Mailchimp? Remove this app from the store then.

I'm getting started slowly but find it easy to navigate. I recognize the possibilities are endless. I look forward to growing and improving my business with Mailchimp. Thank you!

Non sincronizza i contatti

Extremely expensive for what you are getting. Very limited amount of contact/emails able to send on basic plans. Would not recommend.

I canceled my subscription and they still fully charged me after they say they wasn’t

I tried my first template and after sending a couple of test emails and they banned me only 10 minutes in! Rubbish app.

Es una excelente integración son Shopify, me permite enviarle promociones a mis clientes y mantenerlos informados.