Reviews for LoyaltyLion Rewards & Referral

Exciting app, i will step by step to buy a lot of items. Thank so much for a free app, i will introduce my friends

Great experience, great tool, great people. Easy onboarding process with knowledgeable reps and easy to use interface. Will require an HTML skills to update automatic emails, but if you're engaging customers through email already you'll be fine. 5/5, would use again.

Setting up and customizing was made a lot easier with the help of Kasia and the team at Loyalty Lion. There are so many features and integrations on this platform, and we're so excited to see the difference this makes on our store!

Tuoutlet24h

2019-04-04

Spain

Increible app. Very Useful. FREE PLAN very attractive...nothing bad to say...jus THANKS. I will tell about my experience in a little time!!

We just launched but we anticipate an instant ROI because this make the process of using points and discounts directly on teh checkout page. Excited to see it work. The customer service team is fantastic as well!

Pixel Empire

2019-03-27

United States

After much deliberation on what loyalty app to use for my reward program, I ended up choosing Loyalty Lion and am extremely happy with the results. The amount of custom support I received to make my loyalty program seem like an extension of my brand, as opposed to an afterthought widget was incredible. Some important things that separate Loyalty Lion from the competition are: • Ability to embed panel into a custom page/account page • Integration with Limespot app • In-depth analytics • Best price I look forward to updating this review as the year goes on.

Just a great app, so easy to use and very straightforward. Free plan is generous and means they have a customer for life here. Works great if you have a lot of return customers. Only downside is that you can't exclude more than one product category from earning points. If there was more control there, this would be the perfect product. UPDATE! - just got an email from customer services who explained how I could do the one thing that I thought I couldn't in the review above. Just awesome guys, thank you so much - Loyalty Lion is now perfect!

Its easy to install and good to use. Helps me to keep track of everything and also reward loyalty points to recurring customers

Must-have app for your store. My store is very new but i've added loyalty to separate myself from other new stores that are similar. Can work well as an affiliate scheme too, which can save you a bundle in marketing costs. Dwayne

In principal it seems like a great App however to get features that are truly beneficial it'll cost you upwards of $400 a month. You can add small 'plug-in' apps but they are clunky and don't work easily. And then when you uninstall the App cause its costing a fortune and doesn't deliver - they keep billing you and the only way to undo it is by email - which never gets answered. So, do yourself a favour and just avoid this app. Unless you have a MASSIVE budget. In which case I am sure your IT guys will develop a bespoke one anyway?

the app is great helps with customers kkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkk

App is not working properly and they are unable to help. The support is helpful and stay in touch but they can't solve the problem.

Haven't used this for long. Customers seem to like the idea of the rewards. Have had one redemption and there was a hic-up or two because we didn't understand what we were doing, but we quickly got it resolved and my customer was very happy with the end savings. We're just using the basic plan for now until we see how much the customers actually use it. But for now, we are encouraged.

I used this app to give customers incentives for shopping with me, and create repeat customers. It is very easy to use and exactly what I was looking for. Thank you <3

Awesome app! Used it for 3 years on Lightspeed and now on Shopify! Would recommend it to everyone! Shout out to the LL team! Keep up the good work

This is a very in depth loyalty program with awesome features for small businesses including customer segmenting tiers, referral programs, an in depth rewards program as well as many integrations. Surely at first you will find you are paying for every little feature, but upgrading to their small business plans isn't too daunting considering the revenue it can generate when leveraged properly. Very much recommended!

Very tricky - you have to pay for everything. It seems like it would be an amazing app but then you have to pay just to add it on a page, to send an email, to update clients. What a waste of a couple hours of setting it up. So upset!

Amazing app !! Me encantaría que se pudiera hacer mas cosas acerca del diseño y así seria mas personal

Loyalty Lion is great! The team was very helpful with answering any questions we had and onboarding was very smooth.

So far we're really happy with the Loyalty Lion app. It was easy to set-up, and the support provided by the team has been excellent. We've only recently launched so are holding out to see the return but we're confident it's coming!

EASY TO USE!!! Very easy to use and set up. I did it in less than 6 minutes. I cant wait to see how it works out with my customers. I will keep you posted if its a keeper, but so far so good.

Pretty great app, although it could use some more out of the box rules/rewards. Implementation support was helpful, and the actual work was pretty straightforward. Would be nice if we could import mass point additions to customer through csv, but support will do it for you.

Was excited when we started using this, but then it does not offer what we did compared with its competitors. This is also getting so much spam accounts.

We paid a premium for their best plan and highest level of implementation help. Unfortunately the program is still not working and the message I just got from customer service was: "we are UK based and it is now Friday evening, therefore the developers will not be able to do this until after the weekend." I do wish that I could cancel the plan and get my money back. Unfortunately I was foolish enough to pay for a year upfront. The tragedy is that the platform really does show some promise--the failure is mostly with the support staff and how they deal with issues, and the lack of support outside of UK business hours.

Beyond Retro

2018-11-16

United Kingdom

Great instant feedback on any issues. The ability export at risk customers for marketing use is incredible.