Reviews for Loop Subscriptions

I always get amazing support from Atul at Loop and the response is alway timely and accurate. It gives me a huge amount of confidence in the Loop platform because even if I'm faced with a difficult issue I know that excellent support is easily accessed. Thank you Atul and the Loop team!

Migrated from Bold to Loop. The team made the migration as seamless as possible, even working to recode my website with my web designer after the previous app's code was causing some trouble with the migration. The functionality of Loop is epic - already made massive changes to the customer experience which is increasing AOV and LTV. (only been live for a month so it will be exciting to see how this progresses as I customise things further.) The team has been so attentive and proactive in helping me improve my business, nothing like my experience with my previous app provider. To anyone who is growing a subscription-based ecom business, I'd 100% recommend Loop.

My company is new to subscriptions, and the Loop team has been helpful every step of the way. We have had many questions on ways to customize and maximize our plan and they were responsive and helpful every step of the way.

Great service, held our hand through the set up and migration process which was very valuable. Portal much easier to use than other solutions and range of optimisations and tools is very handy. Highly recommend.

Best hassle free subscription app so far. We were on recharge for quite some time and switched to Loop. It is so much more user friendly and easy to manage. Analytics are great and packed with features we need. We can't wait to see what more features are added. Great onboarding process and awesome team that will support you very quickly. I would say it's miles better than recharge.

Loop was amazing with helping me migrate from a different subscription app! We were considering other apps as well but Sri at Loop helped me know that Loop is the place for me and my business! A big feature I wanted was a Dunning Flow and it comes stock in Loop! THAT IS AMAZING! We are just getting started and the experience and service has been unmatched! I am very excited to grow my business with Loop and make magic together!

Fantastic team, smart and responsive. A true extension of our internal team. Solid technology with unique commercial features that have helped us scale our subscription business! Highly recommended.

Loop support never fails, to be there for you - amazing help - thanks Abel, Atul and the entire Team Loop

We moved from ReCharge to Loop for the extra customizability and control over the plans we offer to our customers and their journey. So far we're seeing higher quality leads and improvements to our churn rate.

Exceptional support and goes the extra mile to boost our retention. Their commitment to going above and beyond in assisting us with our subscription and retention efforts has been truly exceptional. Highly recommended for outstanding results!

If there's one app for subscriptions, THIS IS IT! After migrating from another in the last few days, this has been an eye opener. Leaps and bounds better! Support have been very helpful throughout.

Loop is a brilliant app so far and the difference with our previous solution is noticeable. The Loop team has been present and supportive in our setting up journey and especially Abel's help has been extremely valuable. We highly recommend Loop as a subscriptions app.

My experience with Loop has been great! It was very simple to install to my website and customer service is very responsive and helpful. I ran into a slight issue installing the subscription to my website but they fixed the problem for me immediately. I highly recommend Loop for your subscription services.

Amazing team that will help you grow your business! They were always responsive when I need them and very professional ----------- Review update - June 6th 2023, I am absolutely thrilled with the incredible assistance I received from the Loop team. I can honestly say that I have never experienced such remarkable support from any other company before. From the moment I reached out to them, they went above and beyond to help me with my website. My customers had been reporting that the subscription button was missing since the beginning, and initially, I didn't realize that I hadn't enabled it. Upon further investigation, I discovered that my custom theme was causing the button to not appear due to coding issues. This is where Loop came to my rescue. Their support was exceptional, as they provided prompt and helpful responses over email and even connected with my website to identify the problem and find a solution. Despite facing challenges with customizing the theme, the previous company I consulted claimed it couldn't be done. However, the Loop team never gave up on me. They continued to work diligently and customized a code specifically for my website, ensuring that the subscription button would function flawlessly for my valued customers. Their dedication was truly unwavering, and they persisted until the task was completed successfully. I cannot express enough gratitude for the outstanding support I received from Loop. They have set a new standard for customer service, and I am incredibly grateful for their unwavering commitment.

I had a great experience with Loop. I moved over from Appstle because their support team never could resolve my issues. Loop was quick and has a better interface!

After having used some other popular subscription solutions, we highly recommend Loop. There are other decent solutions out their, but based on price, support, functionality, and ease-of-use, we believe Loop is the best by far. The Loop team is incredible - they're so helpful and responsive. We have many subscribers, and migrating to a new subscription platform was daunting. But Loop made it easy and was very proactive about getting us through each step. Dealing with my old subscription provider could be frustrating because you have to go through their chatbot and then submit a ticket. But with the Loop team, we were able to get on Zoom right away, and they will never leave you hanging. The application itself is 100x more user-friendly than our old subscription provider.

Great experience with customer support. Fast and responsive. Everything is working well and has been. Excellent service.

It has been a fantastic experience working with Loop. Support team is extremely knowledgable and action-oriented. I reported a small, harmless bug where a dashboard wasn't loading in numbers, and they created an entire report / investigation into why it happened. They really do care about their merchants. The platform itself is excellent. Super easy to use/setup. You're in good hands with Loop. Nothing but good things to say.

We have been using Loop Subscriptions for about 6 months, and I must say that it has significantly improved the subscription management process for my online store. With its user-friendly interface and robust features, Loop Subscriptions has helped me streamline my subscription services and enhance the overall customer experience. Here's my in-depth review of the app: Ease of Use: Loop Subscriptions is incredibly easy to install and set up on my Shopify store. The installation process was straightforward, and the app seamlessly integrated with my existing store theme. The intuitive user interface made it simple to navigate through the various settings and configurations, allowing me to quickly customize subscription plans and pricing. Subscription Management: One of the standout features of Loop Subscriptions is its comprehensive subscription management capabilities. The app provides a centralized dashboard where I can easily view and manage all my subscription orders. It enables me to modify subscription details, such as changing the delivery schedule, updating payment information, and managing inventory for subscription products. This level of control has been invaluable in providing a seamless subscription experience for my customers. Flexible Subscription Options: Loop Subscriptions offers a wide range of flexible subscription options to suit different business models. Whether it's a monthly, bi-monthly, or custom interval subscription, the app allows me to create and customize subscription plans based on my products' unique requirements. It also supports one-time purchases alongside subscription offerings, giving my customers the freedom to choose the purchasing option that suits them best. Customer Retention Tools: The app excels in its customer retention features, helping me drive customer loyalty and increase repeat purchases. Loop Subscriptions provides automated email notifications, allowing me to keep subscribers informed about upcoming deliveries, order changes, and subscription renewals. These proactive communications have significantly reduced customer confusion and improved overall satisfaction. Integration and Analytics: Loop Subscriptions seamlessly integrates with other Shopify apps and provides detailed analytics to track the performance of subscription products. This integration allows me to combine subscription data with my overall sales and marketing analytics, providing valuable insights into customer behavior, conversion rates, and revenue generated from subscriptions. Customer Support: The customer support provided by Loop Subscriptions has been exceptional. The support team was responsive, and knowledgeable, and resolved my queries promptly. They also offered helpful resources, such as video tutorials and documentation, to assist with any setup or configuration challenges. Areas for Improvement: While Loop Subscriptions is a fantastic app overall, there are a few areas where it could be further enhanced. The app's reporting capabilities could be more extensive, providing deeper insights into subscription performance and customer behavior. Additionally, a wider variety of pre-built subscription themes and customization options would be beneficial for merchants looking to match their store's branding more precisely. Very happy with the app and we look forward to the continued support from Loop! All the best BK

Easy to install and if support is needed, they take care of you well. So far the app is working just as is should.

Very easy to work with. Great Support team that is willing to deliver when needed. The Support team was willing to work with importing our manual data to get our subscriptions started. Great people to work with.

I recommend Loop Subscriptions, it is a great app, very customizable and the customer service is amazing.

The best. Seamless experience. We had some pretty complex requests and EVERYTHING was handled promptly and perfectly by the fantastic team at Loop. We have been with recharge for years before this. There is no comparison. These guys are pros - highly recommend. Special shout out to Atul who helped me accomplish something I've been failing to do for years in less than 20 minutes.

Their customer service is unmatched. Whenever I had an issue using the app I would get a response very fast and the team was super nice answering any questions. The UX is great for both the customers and the store end. Highly recommend!

Great app, exactly what I needed. Customer service was impeccable. I highly recommend this app to anyone looking to implement subscriptions on their site!