Reviews for Loop Subscriptions

Moved from Recharge for more functionality and wasn't disappointed. The migration process was seamless, highly recommend.

Abel L. made out migration process a breeze, thank you so much for all your help! We appreciate all your on going support!

app working, customer service is great. I had a problem and they helped me fix it in no time at all.

Best customer support ever! Shopify blocked the express checkout button. Guys resolved this 3 hours after sending our first email. Great app! Great

Very handy and useful app to keep a record of all subscriptions. Excellent customer support provided by the loop team!

I have only used the free version for a day and the customer support is just one of the best I've seen. they are super helpful and organised (they set up video chats with you and provide google meet links and everything). :)

The reply on Live Chat was quick and my problem was solved very quickly. I just added this app and it seems pretty easy to use.

Great customer support, backend dashboard looks great! The main website widget looks fine and the team is working on improving the customer subscription portal so looking forward to that :) Love that you guys are always receptive to our feedback on consumer user flows and always looking to improve.

Excellent customer service with seamless integration of Loop! I also very much appreciate the personalizied support.

Support was very helpful and resolved my issues immediately. So far I have been impressed with their app and their support team.

simple app, easy to use and quickly support, tks Loop with this application, i will try more and decide to buy it

Easy setup and user-friendly. The staff is amazing ad very kind. I really advise the App. You can create a multiply selling plan and easily choose the countries where for example you want to offer free shipping.

Literally a game changer. We switched from Bold Recurring to Loop and it is a 100000% better. The switchover did take some time and we did see some hiccups in the process because we also were switching everyone to be billed on 1st of every month rather than every 30 days based on their signup date. Support was swift and helpful, we are now completely switched over. Reasons we switched: Being able to charge someone immediately for a subscription (no matter the day of the month) and then have them charged on the 1st every month after that, better UI experience for us managing accounts/subscribers, better UI for subscribers AND the cherry on top that we didn't know - Loop will actually create an order for the product each month so shipping and everything is already filled out. Like I said, game changer.

Customer service is really great - very responsive and helpful. The chat feature in the app is a great tool :)

Amazing customer service! Vivek helped me get everything looking perfect, even down to the smallest details.

We were using the Recharge subscription app for over a year and after I found Lopp Subscriptions. I gave a chance to Loop and the app is much better than Recharge. The support is very friendly and always here to help on the same day. The Customer Portal is very good with many options.

I also moved from recharge to LOOP . Great app with a wonderful outstanding support team that makes it even easier to work with!

Great support. Got help with everything from setup to customization. Thanks to Vivek for doing this for us.

If you EVER look for a subscription service/app or if you want to migrate from another subscription service, stop looking right now!! Loop has not only helped us to seamlessly migrate from a subscription big player (worst experience ever) to their platform; they also spent hours and hours to support that migration and made sure everything went well without any issues at all. Response times were usually under a minute and they even built full integrations for other services on our request within one week. Try them out - you won't be disappointed!

The help was insanely quick and they were very open to help us integrating this app into our store fixing whatever issue we had. We will use this app a lot that's for sure.

So helpful in setting up subscriptions for our store! They are quick to respond, make customizations, very kind, and answer questions the same day. Would definitely recommend!

I had some questions and Piyush jumped straight on a call with me to talk me through everything and the team immediately did some custom coding to make the app look just as I wanted it on my product page. Fantastic customer service!

My Brand Lashes

2022-03-09

United States

We needed to switch from BOLD but wanted a seamless migration. not only was the loop team EXTREMELY quick at replying, they made the entire process a breeze, AND they helped us brainstorm ideas for making the most successful subscription service available to our customers and helped us plan out future growth strategies. 10000000/10 would recommend!

Customer service it AMAZING! Super quick responses and they really try to help you. I tried multiple subscription apps and wasted countless hours for our designer inspired fragrance company Kio Fragrance and they had the absolute best features & Look. The customer portal is very easy to navigate and attractive and so is the Shopify app. Very easy to use. I love the app. Absolutely recommend.

I am really impressed with the quality of their customer service and the app itself. They are quick to respond and they help us with special needs with digital product subscriptions. Thanks!