Reviews for Locksmith

I use this app to protect my course content and allow my members easy access to their course materials! They were kind enough to work with me while I get my business off the ground and grow my customer base. I am able to speak to a live person and they emailed me quick! Highly Recommend utilizing this service to allow member portals on your page.

This app is confusing and frustrating. I can't set it up correctly, I've tried several settings and nothing works.

Trying to set up a lock to my store and the app doesn't do that. I've tried several different combinations to make it work and it doesn't. There isn't a number to call to talk to someone which means this will take hours or days to resolve, rather than a few minutes. Was told this was a good app and will continue to try and make it work.

Locksmith is such a great and flexible app! And their support is always exceeding expectations: it's a pleasure to get the help from the team, they're super competent and very helpful all the time.

im extremely disappointed in this app that was recommended by shopify, my entire store is locked and wont let me disable it. I also have to wait now for someone to email me back rather talk on live chat.

I love locksmith! I've been using it for a little while and I highly recommend this for anyone looking to add restrictions to their website or certain pages. Their support is amazing as well with an impecible turn around time. This is one tried and true app I REFUSE to remove from my shopify store!

A well-thought, highly customizable, and easy-to-use app. Highly recommended for anybody needing restrictions across their site.

Found it easy to use, we will be back using this app very soon. We took it down temporarily because we had some unknown bug in our site.

Terrific app! Definitely gets the job done and the support is stellar! It's as simple as can be to use and will help our B2B grow with a lot of ease. Thank you!!

We tried using this app to hide certain items on our website, which it did do, however there were still automated bots that were able to purchase items that were designed to only be purchased by certain people, so it did not work as intended/described.

The Lock Smith app is very useful if you want to lock pages in your store. Until, it the problems comes and you have problems with the access of the app and the pages. Like any apps, there is no guarantee that it works at 100% and sometimes mistakes happened with problems. We were very worried about it because there was a lot of stakes such as money and reputation we were loosing each day. During this storm phase in our business, the support of the app was there for us all day 24 hours replying under 2 hours during Saturday and Sunday. They were professional reliable and very nice too. They invested a such dedication and effort that for a moment, we were thinking that they were working for our company. It's rare to see people being with you trying to do everything they can to solve the issue like if it was their business depending on it. They didn't gave up until the problem was fixed, most of the time the support of app propose a refund directly because they don't want to put their hands in the dirt. It's not the case with Lock Smith, they fight for you until you are happy all day and night. Today, we know that Locksmith is not just an app it's a team and a culture of delivering customer satisfaction at any cost. They proved that they are reliable for long term partnership. Big shout out to Isaac Bowen who coordinate that too

I'm absolutely loving Locksmith so far! It's super-simple to use, and it's great for when you've got a catalogue you only want certain people (ie subscribers) to see, or even when you're in the process of preparing your store, but you want some catalogues to be available while you perfect the ones that still need some work! Highly recommend!

We use this app to lock access to exclusive products, and it's great. Their customer support team is awesome as well. We reached out to see if we could add some features to our locks, and Tristan and his support team went above and beyond. They even implemented some features in the back end that helped optimize our experience. Definitely recommend these guys if you want full control over your product ecosystem!

There is no other Shopify app that is as... a) well designed and intuitive b) honest, transparent and extraordinarily well priced c) does what it needs to do without any faff ...as Locksmith

So easy to understand and to get started! I am using this app to hide a subscription product only available to customers that buy my initial setup, and it works beautifully.

This is an awesome app - it helped us to build a Wholeseller Shop without lots of apps and trouble still using the internal Discount system by Shopify and giving smooth and correct discounted invoices. Really happy to find this app. Work extremely smooth and perfect. Thanks for coding this. Made my day and our lifes much easier.

I'm still in the trial period, but Locksmith seems like a great app. I think it will help me figure out a way to give someone access to a hidden part of my Shopify store if they purchase a specific product from my store. I'm really excited because it seems to be exactly what I need.

I'm very happy with this app because it helps me a lot! Thank you for making it possible to lock pages in a very smart way.

This app allowed me to bring membership-style functionality to my Shopify store...restricting certain collections and products to "All Access Pass" customers. Ken and the Locksmith Team went above and beyond to answer every question in a timely and helpful fashion, and also helped me troubleshoot various situations until I had my locks working exactly right. The locks are easy to turn on/off and apply to a wide range of situations, and I couldn't recommend this app more for creating member areas!

Mimochai

2021-04-30

United States

Locksmith does exactly what I was looking for: password-protect certain parts of our website for our paying supporters. It's simple and straightforward, yet also powerful in terms of the different rules you can set up for each protected page. I respect their company values and am leaving a review because of that. One request I have is to allow for more customization of the password page so we can make it look more like our store's design. Thank you for your great work.

I used this app for showing parts of our beta website to stakeholders before it went live. It did the work beautifully. Loved the "always permit" feature that helped us achieve this. LOCKSMITH is absolutely fantastic. Recommend it strongly to set visibility options on your store.

I need this app to prevent customers in certain EU countries from buying certain products. I had some trouble with setup as I wanted to hide the buy now buttons, rather than hiding the collections (which if this is what I wanted, is incredibly easy to do - the app is very user friendly). Jed has been incredibly helpful setting this up for us which means we're now good to go. Love the Pay What Feels Good ethos, and the approach to users is fantastic. We added the app for a certain purpose but I can think of a hundred different ways we can make use of it in the future. Fantastic!

This was one of those apps that does exactly what it say, with a great UI and flawless integration. Used it to allow check out for those who had pre-ordered some products early ahead of launch and it worked flawlessly. Couldn't be happier.

I used this for awhile, and it hands down the best app for locking a section for VIP members! I highly recommend this app!

I used Locksmith to help me limit customers from certain countries purchasing certain items. Really impressed how easy this was to do considering how many other confusing methods are out there!