Reviews for LitCommerce Amazon eBay Etsy +

Mode Motif

2024-04-10

United States

App is easy to use and understand. Even if you do need help they always respond in a timely manner. I highly recommend. It's more expensive but worth it.

9th April 2024: Update to earlier review. We have been using Litcommerce for more than 6 motnhs now and they continue to impress with their customer support. Mostly, during that period, we have not needed any support but on the rare occasion it is required, LitCommerce always responds promptly and efficiently and clearly explains how to sort the issue so that I can do it myself. Nothing is too much trouble. As for teh software, it works great, stock control is accurate in a timely manner and as I said previously, listing on ebay is made very easy. I still highly recommend this app. I have been using this app for about 1 month and I have to say I am very impressed. It works seamlessly between Shopify and Ebay and makes listing on Ebay very quick. There are a couple of features missing, for instance you can't set up multi-buy discounts on ebay through the app, but that's a small thing and I just edit my listing on ebay afterwards - perhaps LitCommerce might look into adding this as a feature in the future. Similar to other customers, I have found the technical support to be second to none. I had a few issues at the beginning with not having correct SKUs and I thought I was going to have to manually add in about 1000 SKUs but LitCommerce were able to help and saved me so much time and effort. Also, with any queries I have had, they have been extremely responsive and super helpful. They go above and beyond to help you. If you are consdering using LitCommerce, do it, its a great app and the technical service is fantastic.

Excellent. Very nice and professional aide from the helpdesk. I was able to navigate through to get my Etsy listings up and into Shopify.

Very useful tool to have, simple and effortless and if you are ever stuck their support team is amazing! Thanks for all your help Rachel.

Great product, great service

We have been working with the LitCommerce app for a while now and find it very easy to use & great value for money. We use the $29 plan as we have 3 channels (Amazon, eBay & Etsy) If you get stuck the Support Team is available 24/7 to help and is very friendly. We recommend this app to any business looking to manage everything under 1 roof. We love avoiding double-up orders and Item Count issues. Thank you LitCommerce & the team :) Very Happy Business Owner Australia

I tried to set up 2 other apps before finding LitCommerce, spending days wasted trying to sync our products to Amazon. The customer service has been excellent so far, Rachel has been awesome with her help to get everything set up. The interface is also way better than the other 2 i tried.

Easy to navigate, good syncing and editing options, and good support!

Hands down the BEST customer service I have EVER recieved in 8 plus years of working with apps on Shopify. The amount of time this app and customer service has saved me can not me measured. They literally stayed on chat with me as I set everything up and pointed out things to fix, etc. I have tried other apps similar to this that I could NOT get to work correctly as we have a large catalog. I had reached out to other apps in regards to the same thing with no resolve. This App , no problem at all!! DO NOT THINK TWICE DOWNLOAD THIS APP!!

Litcommerce is a good app for syncing Shopify with various platforms. It isn't very easy to do without the help of the helpdesk but they are very helpful and talk you through it on a live chat step by step. Once you have done it once it then becomes clear how it works very quickly, so overall a good app to use.

great support, quick and easy to follow. The app has been good so far, not too confusing and easy to use.

they were prompt in their replies and tried there best to help solve the issue. I did solve the issue myself but Jean still explained to me about how the issue occurred so I have better understanding of what happened. The app is great and user friendly, it has a guide and pop on what to do and is over all seamless.

If you have a high SKU count, I do not recommend you go anywhere near this app. It's been a horrific couple of weeks trying to sync just Amazon to Shopify, let alone multiple sales platforms. We are still selling items at our Shopify prices on Amazon, where they should be marked up to account for Amazons fees and postage as per the pricing rules we have applied in App. Prices that show as £5 in LitCommerce selling on Amazon for £3 etc. Wish I'd never moved from my old setup.

Excellent support. App synced with zero hassle to eBay. We will use this on Amazon as well when we get the account activated.

Very good app, super lovely and helpful support team and ultra quick replies!

We were having trouble finding an integration for one of our marketplaces. Eventually we found LitCommerce and it worked so well for us that we decided to use it for all of our marketplace integrations. The support team has been very responsive in answering all of our questions, which was a key component in our decision to use this app.

So far I am massively impressed by LitCommerce. Not only does the software do exactly what I want it to do, but the support I received from the staff has been second to none - I am so glad I gave this software a shot and would recommend ANYONE who's looking to sell across multiple channels to do the same. PS - Louisa was outstanding - give her a raise!

I've Literally used all the marketplace apps, But this one's the best among all. Managing channels and listing products is soo easy especially Amazon. Even their support is top-notch. Huge thanks to Louisa.

Great customer service! Really helped out alot when needed!

Tech Support was fast in their replies and was super helpful!

LitCommerce and their support team is unparalleled, they have gone above and beyond to see that I can get my shop set up with ease. It was an explosively awesome experience with LitCommerce.

Lit is Lit, the cs is excellent x

It has been a great experience with LitCommerce customer support. Always prompt in reply with clear solutions to the problems. Excellent. Keep it up True 5-Star Support.

Excellent customer service!!! Extremely knowledgeable and solution orientated. We had some hiccups with changing prices between shopify and the other marketplaces. But Chloe was spot on in helping us find the right settings. Love the experience so far!!

Excellent so far! Very helpful support and does exactly what we need! Thankyou :)