Reviews for LensAdvisor: Prescription Lens

HANDS DOWN best customer service in app! Always super helpful, and super rapid to answer my questions and solve any arising issues. As an eyewear provider, this app truly is amazing for RX lens options.

This app is outstanding! Its simplicity and ease of use make it a breeze to navigate, and its user-friendly interface is second to none. I highly recommend it to anyone in need of a convenient solution for their prescription lens sales. What's more, using this app has not only streamlined our operations but has also resulted in substantial cost savings compared to the alternative of developing a custom app. It's been a game-changer for our business, and I can't speak highly enough of it!

Best app in shopify for prescription glasses

100% happy with this app and the support we receive. Would definitely recommend.

We started selling prescriptions using Lens Advisor when they first released and they are the best on the market!! We have tried others in the past and I'm a developer so I built my version that didn't compare to how awesome Lens Advisor integrates with your backend of Shopify and easily, remove, or edit products. Their custom service is amazing they helped me with a few bugs I had on my site, had quick response times, and were super friendly

Zenos and Ming from LensAdvizor are the wonderful guys. The app runs very well and fast. They Always work for improve the app. I have been usign the App since 2020... and i am very happy with it. Thanks Zenos And Ming.

FuzWeb

2023-04-04

Canada

Have tried other apps but this one comes with highly proficient customer service with tons of patience answering all of my questions . The best part however is when there is an issue or even a potential issue, either with a software upgrade in the system or the theme software has updated or even your browser, the staff are available pretty quick after they are contacted so it is not necessary to waste time with Shopify support (they just direct you to the app developers whenever something is amiss anyways so that is why Shopify support is a waste of time with these professional app developers. ) Hoping to see other features added into the app in the future. Highly recommend LensAdvizor to any serious merchant who doesn't have time or money to waste. These are the guys for you!

Amazing customer support. Quick and efficient! Also, the app is simple to set up and the UX is great. I strongly recommend it for eyewear sellers! It's a must-have app!

At first it took me a bit to understand how to configure it but with the documentation it is very easy to configure. They are constantly implementing new features, I really recommend this app.

Great app and the team are super responsive and helpful! 10 stars! Couldn't recommend highly enough.

Ming is very responsive and easy to work with. It's a user-friendly app with lots of customizability.

Faded Days Sunglasses

2022-08-01

United States

This app is exactly what I was looking for on my eyewear store, The app is worth 5 stars alone, but then there is the customer service. I'm not the most tech able person in the word, the guys at LensAdvisor are so helpful and patient. They took the time to sit on multiple video calls with me to make sure everything was set up perfectly on my store. I've had my online business for ten years and have never has support or service even close to as good as this. In short, the app and the support are both incredible.

Mohala Eyewear

2022-06-23

United States

This App is just fantastic! It works perfectly and if I have any questions or need help the developers are extremely kind, capable, responsive and have even helped with custom coding. It's a must have app if you plan to sell prescription frames online. We are so grateful to have installed it!

Zenos and his team have built an amazing plugin. Nothing was impossible, with a quick fix for every customization I required. I highly recommend this app over building your own. The support team will help you with any issue no matter how easy or complex. 5 stars all around.

Love the support team, they are really fast and also they provide to us different solutions. We love the interface and also the customise options. Great work!

Incredible app and incredible support! The team behind the app goes above and beyond to help you. The price is very small for what you actually get. 5/5!

A solid app that does everything we need it to. There is no other app out there that compares to the quality and build of LensAdvizor. You guys get full marks! There are a few suggestions for the team for future developments: 1. Ability for add to cart buttons to dynamically change on the home and collection pages. 2. Easy for the end user to style the input box so that the look aligns with the look of the website. Other than that - top class guys! Love the app.

Such a great app. Nothing was too much trouble for Ming and Zenos, making adjustments so that the app worked perfectly for our needs. Whenever we have questions, they get straight back to us, helping us and making sure everything is working smoothly. We would be lost without LensAvizor. Thanks so much guys!!!

The LensAdvizor Team has been one of the most supportive teams we've ever dealt with in our line of work. The App started off doing what it advertised with the capability to help us reduce our customer service workload in our Rx program. We quickly learned that our specific store, products, and layout required A LOT of small adjustments, customizations, and tweaks that the app did not offer out of the box. We were assisted in custom-molding LensAdvizor into the perfect fit for our business by Zenos, who is really great with customer service and coding. Most of the time, Zenos responded to our requests and concerns within the same day, if not, within a few minutes. He even helped us work out bugs caused by our other apps which interfered with LensAdvizor. Overall, this is a great app with an amazing team behind it. Reach out to them to help you get everything dialed in and you won't regret going with LensAdvizor!

Simple. Lens Advisor allowed us to build an improved shopper experience, Simplify a very complex customer decision tree, and best of all with very little development time. Zenos was unbelievably helpful with setting up the app and working through how to make Lens Advizor work with our existing backend workflows. I cannot recommend them more, or the app more.

Love this app. The developer was very responsive to all of our queries and guided us through the whole process. Our customers say it is super easy to use. Would highly recommend it.

Pacifico Optical

2021-08-22

Australia

Great app. There are none like it. Before LensAdvisor, I had to have our prescription options custom built into the website. It was super clunky and affected the websites performance. The app was super easy to set up and the boys at LensAdvisor are very responsive and and helpful with any queries I have had.

WoW! This app fits into our website perfectly. It does everything we need it to when it comes to selling prescription eyewear online and has made life alot easier for us . Ming & Zenos are two of the most helpful people you will meet - nothing is too much trouble for them and they have been very willing to help with all the customisation we required to make the app perfect for our website. They both make themselves available via zoom meetings and email and are always very prompt to get back to us - despite being in completely different time zones! The app itself is straightforward to set up and provides a pleasant customer journey. It can be adpated to suit your needs and works very well within the Shopify structure. If you are selling prescription eyewear online then this app is a must.

This app took away a lot of work that went into setting up my site. A huge life savor for anyone trying to sell prescription or reading glasses or just have different lens selections. Overall this app makes everything run more smoothly and I feel it will make things easier for the customers as well as take stress away from me. I was a bit curious at first if it was gonna work for my store because I am using a third party theme. I was able to talk to the developer and got them to guide me through how the app works and fixed the problems I was having as well as fixed some bugs on my store. One of my favorite apps so far for its unique feature and resourcefulness and an absolute must have.

Amazing app. Makes online prescription A LOT easiler! I am 100% satisfied with this app. AND, Zenos is a really unstoppable developer. And offer great support