Angelo
2024-01-27
Qatar
The app is not working properly on the website, I tried to add the switcher with no luck
CEANNIS
2024-01-26
Sweden
Hello๐ We appreciate you dedicating time to share your feedback with us. Your participation in our survey is valued, and we're honored to serve you. However, it's clear we didn't meet your expectations, and your insights highlight areas where we can improve. ๐ We would greatly appreciate any specific suggestions you may have to enhance your experience with us. Thank you!๐น Sophie | Etranslate Support
CATMEME
2024-01-26
Lithuania
Bella helped me with Lnagueges Switcher
Pawshubs
2024-01-25
Kosovo
Thank you a lot of your team for your work.Nona with the team helped me so much and has great design and i recommend to others
DecoHousse
2024-01-25
France
when overpass the words limit. they bill you 10$ per 30 000 words. THEY NEVER WRITE IT ON THE PLANS PRICE. it's a scam. after they dont refund you on your card but on "app credits". very annoying. you have to escape it.
W-Warehouse
2024-01-24
Latvia
Great support fixing some issues with displaying the language switcher.
Alt-Japansk
2024-01-23
Norway
Very useful staff and app works great for translations. The translations are also much better than I anticipated. Thanks!
KnitShopItaly
2024-01-22
Italy
๐๐๐๐๐ Thank you so much for the five-star review! We're thrilled to hear you had a positive experience. ๐ Your feedback means a lot to us! If you ever have more to share or any suggestions, feel free to reach out. ๐ #HappyCustomer Best regards, Sophie|Etranslate Team
Nerses
2024-01-18
Ukraine
Great app, great service!
LOOLA KOOLA
2024-01-17
South Korea
I really satisfied with the level of translation and their service, the speed of reply are all fast and clear.
Natura Living
2024-01-15
Portugal
Hello๐ Thank you for taking the time to write your feedback! We greatly appreciate the initiative to complete our survey. It's an honor for us to provide excellent service to you, and it's evident that we fell short of your expectations. Your response demonstrates that we have room for growth and can do better. ๐ If you could tell us what we could do effectively and improve your experience, that would be fantastic. We are excited to hear what you have to share. Have a lovely day!~๐น Sophie | Etranslate Support
tickets.footballhost
2024-01-12
Spain
Sin duda lo mejor el equipo de atenciรณn al cliente, siempre te responden muy rรกpido. En cuanto al resto, les costรณ un poco solucionarme un problema que arrastrรฉ varios meses pero finalmente lo resolvieron. A causa de mi nuevo theme, el idioma espaรฑol no actualizaba el contenido, pero finalmente pudieron solucionรกrmelo.
KJ DREAM
2024-01-11
Germany
super patient, great customer service and really good app design!
Azimut Center
2024-01-09
Slovenia
Great customer support! Highly recommend.
Chic Beauty Stores
2024-01-07
Kuwait
We greatly appreciate your fantastic five-star review! It brings us immense joy to know that you had a positive experience with our service. Should you require any further assistance, don't hesitate to get in touch. ๐๐ Best Regards, Nona|ETranslate Team๐
Benjis
2024-01-01
Portugal
Eine sehr รผbersichtliche Translate App mit individuellen Funktionen und einem schnellen und hilfreichen Service. Jeder im Team bei ETranslate versucht dir zu helfen wenn Probleme auftauchen. Auch der Preis fรผr diesen Service ist im Gegensatz zu anderen angemessen gรผnstig. Nur kleine Verbesserungen sind noch nรถtig um die App zu Perfektion zu gestalten: - Die Funktionen der Auto- รbersetzungen sind super. Doch sind bei einigen Sprachen Verbesserungen vorzunehmen, damit Kunden auch eine korrekte Grammatik in der Sprache lesen kรถnnen. Vor allem in der Sprache deutsch und Portugiesisch. Die App macht genau das was beschrieben wurde, mit vielen netten Funktionen und individuellen Anpassungen auch zur SEO Optimierung. Klare Empfehlung fรผr die App!
RolaGhaddar
2024-01-01
United Arab Emirates
๐๐๐๐๐ Thank you so much for the glowing five-star review! We're thrilled to hear that you had a positive experience with us. If you ever need anything else, feel free to reach out. ๐๐ Best regards, Sophie๐ Etranslate Customer Support ๐
NorthStarsโข
2023-12-31
Saudi Arabia
๐๐๐๐๐ Thank you so much for the glowing five-star review! We're thrilled to hear that you had a positive experience with us. If you ever need anything else, feel free to reach out. ๐๐ Best regards, Sophie๐ Etranslate Customer Support ๐
Portrait My Pet
2023-12-30
United Kingdom
My experience with this app has been highly disappointing. Despite opting for the highest plan, the translations provided are often outdated and incomplete for various countries. The promised auto-update feature is non-functional, forcing me to manually synchronize content daily across 20 countries. Despite reaching out to customer service over 50 times, the issue persists, with the response consistently claiming their developers are addressing it. Recently, the app introduced an update limiting the number of words that can be translated without additional payment, a significant drawback not disclosed during subscription. This, coupled with an exorbitant monthly fee, makes the overall service feel like a rip-off. I am effectively paying for a service that falls short of its promises and now comes with additional restrictions on translations. I strongly advise others to avoid the hassle and explore alternative solutions.
Sleep Lovers
2023-12-30
Italy
Among many translation applications, I initially chose ETranslate because you can do so much with the free plan. Very intuitive and practical. While using the app, I needed support for technical details so I could also test the customer support and I must say that I was satisfied in all respects. Highly recommended, definitely a 5 star app.
Candy Nail Bar
2023-12-30
Canada
Very good support!
Homeware Base
2023-12-29
Australia
The app does exactly what I wanted (even the free version). The support I received has been great! Thank you :)
KIWIBIRD
2023-12-29
Hong Kong SAR
๐๐๐๐๐ Thank you so much for the five-star review! We're thrilled to hear that you had a positive experience. ๐ Your support means the world to us! ๐โจ Best regards, Sophie๐ Etranslate Customer Support ๐
Velvet Vibes Shop
2023-12-27
Tรผrkiye
Perfect service great support thank you very much
99-tea
2023-12-25
China
This is a super plugin, if you have any problems, you must ask customer service, and the converter has a professional to help you install it