Reviews for Klaviyo: Email Marketing & SMS

easy to use and has definitely helped to increase our online revenue.

UPDATE... My review below still stands. Kalviyo seems to have gotten eveen worse, they bill you such a high amount for the users you have, and then a very high threshold of emails to send to hit that amount, basically forcing you to constantly spam your users just to hit the threshold. Feels like so much money is being burnt here. Really crazy how much they have increased the price over the years, with no changes at all to the service. Their SMS is also awful, so incredibly over priced, and very misleading on the charges. I hope they make adjustments to this platform to make it better for their users, Seems like all they care about is jacking up the price before their IPO on wallstreet. Its a shame. It's a great app for the most part, but it's very unsettling how much they have increased the price and made no changes to justify that. Its VERY difficult to gauge how much your monthly bill will be, as they always tack on new charges. i have noticed the wait times drastically increase for customer support over the years as well. It usually takes them a very long time to help and all they do is send you long confusing articles I really wish they didn't basically double the price.

Klaviyo is not providing good support in V1/V2 API migrations. This update is creating problem for us.

best one by far!

Really useful and probably our go to for marketing emails. Updated review.

Very easy to use. Great tool.

Nice app!

so powerful

Perfect Upgrade for e-mail marketing and clv. Easy to setup and very innovative, recommend this, if you want less work and more income

I've been using Klaviyo for many years after switching from MailChimp which we quickly grew out of. The tool is very advanced and there isn't much you can't do. Some features can be a bit confusing but overall, the features are amazing and with a bit of help from support, I am am confident anything can be done with this email app.

Great Customer Service that helps with what you are trying to create!

Customer service in Klaviyo has been fantastic. I worked with Amanda and Janelle for issues with my websites and they have been very patient, thorough and made instructions very easy to follow. Would definitely recommend this App to any other businesses.

Klaviyo is just plain brilliant. It does exactly what it says it will do and doesn't make up numbers from thin air. I cannot recommend it enough.

Klaviyo just makes things so simple. For email campaigns and sign up forms, this is a very good app. User interface is very simple and feature rich. Loving it so far !!

I've used many platforms, and Klaviyo is the easiest to manage my mailing list.

This is basically the must have for increasing ROI and great customer service with campaigns that work.

Great!

Getting better!

We've been using Klaviyo for a couple of years and really enjoy the seamless integration with Shopify! This platform has really grown in their service offerings over the years, so our team is still trying to take advantage of all the features!

I am not interested in email marketing.. i hate it to be honest. But, Adam W was a great help to me with Klaviyo. Thanks a ton

A lovely and professional work flow

Excellent with flows and campaigns, quick and easy

Love this app for my retail store

This app has been such a timesaver! All of the email flows that you can set up in advance to assure that your customer base feels heard and nurtured is amazing. I know it will help customers build trust with my brand.

C'est le meilleur outil, qui nous permet de ramener les acheteurs en magasin, de les faire revenir et de les fidéliser par le biais de leur courrier électronique. EdoÉlite