Reviews for Junip ‑ Product Reviews & UGC

Oats Overnight

2020-04-17

United States

We couldn't be more pleased with Junip. It was an incredibly simple, streamlined transition from Yotpo, and both the product the customer support have been outstanding.

Junip have created one awesome review platform! We were quoted over £400 a month to implement Trust Pilot on our website. With the pricing options from Junip - it's a no brainer! Likewise, we've spoken with other e-commerce brands who have implemented Yotpo and they've accrued hefty developer costs to implement & integrate on their Shopify builds. In comparison, we've got Junip up and running in less than 24 hours. Junip integrates seamlessly on our site to personalise the front end. In the back-end, we've got total visibility to track key metrics and manage reviews. Stuart & the team take customer support to the next level! They've gone out of their way to help us get up and running and they respond to support queries in MINUTES. I'm excited to see the features they'll roll out next on Junip.

The app is buttery smooth and the support responsive. I experienced zero friction tooling this service. I think this app is just as good as, or better than, other bloated product and store reviews apps such as Yotpo. I highly recommend this app.

Populum

2020-04-15

United States

Seamless integration to our site, easy to customize the look and setup, and most importantly, Stuart and the team are super responsive and helpful. Great platform that I'd highly recommend.

Once my site started to get traffic I was able to use this app for reviews. Very simple to use and looks great. Customer service is outstanding as well, special thanks to Stuart A.

This app has positively impacted my business. I have seen sales rise since installing Junip. I love how easy it is to use and would recommend it to other shop owners.

The Junip team was incredibly fast and helped me make some modifications to my site - this is a great app!

We have just started using Junip, initially there was a little bit of a glitch with the reviews appearing in our store this was due to the Shopify theme we have chosen, but support was super fast, very helpful, identified what the issue was straight away & fixed the problem very quickly. Our reviews were published on our product listings immediately, so far we are very happy, We can't wait until our customers start posting pics with their feedback. Sonia...

We launched our store this month and wanted to make sure we had a great review system in place for our customers to share their experiences. Junip fit the bill for what we were looking for - and the Junip team went above and beyond to make sure we got setup right.

Head & shoulders better than the others, and I've tried all of them. I feel that review apps have been lacking for quite some time, even though they are vitally important to merchants, like myself, in growing brand recognition and trust. The support was fantastic (like instant!), the forms are amazing & lots of other strong features (with more to come, I'm sure!!). I would definitely recommend that you give Junip a try if you want to make your brand stick in your customers' minds, and you're sick of all of the other junky review apps!

Looks great and does exactly whats needed. Great addition to the store. More importantly though, the customer support is exceptional. Stuart was there every step of the way from the initial conversation to onboarding and was a great help. Highly recommend this app - switched over from YotPo and won't be looking back.

Very clear and concise dashboard, easy onboarding. Great App!! Looking forward to checking it out in more detail.

honestly, I have never had a plug in app provide faster pop up chat and email customer service replies. Really seamless setup process. I love how the product rating stars show up on my product photos when you hover your mouse over them. Customer service is lightning fast.

Slick & intuitive customer reviews. The photo reviews feature is awesome and love that we can fully brand everything. Super easy to setup and the support team went above and beyond in helping us integrate.

Incredibly simple to set up and configure to work for my store. You won't find a more straightforward backend or pricing that makes this much sense.

This app has allowed me to add Photos to my reviews and I really love the fact they make it free for the first 500 orders which is very helpful for those who are just starting out! The support team is also very responsive and extremely helpful!

Junip was so easy to set up. Within a few minutes we've imported our old reviews and already had new reviews coming in.

This app is really really really good. I am very happy with it. Very easy to use and customize their features for what I want on my store. 10/10 recommend

FINALLY! A review app that isn’t super expensive and/or super janky — this team nailed it! Love Junip! They’re just getting started and it’s already my favourite review app. The ideas behind how their building the app is so fantastic, I can’t wait to see where they go!

Super solid app. Easy to use, great customer service from their team, and just what our business needed to showcase the love from our customers. Finally a reviews app we love.

Fantastic app! Looks a million times better than other review apps out there. On top of that, they have really, really good customer service, and are able to help with any issue! It's also great being able to have in certain review criteria for specific products. 11/10. Would install again.

This app is great! I've used a handful of review apps over all my stores that are highly rated on the app store and this one competes with them on features and is a great price. Quite happy with it and super easy to use and flexible for my needs. This one takes the cake

Junip was a breeze to set up. Super intuitive and easy to navigate compared to some of the other review apps I tried.

The price is right for a small store like myself, while still giving me the power and control I need to match my sites look and feel. The pricing model is very simple to understand, although I can see it getting expensive when I start doing thousands of orders a month.

Just started using Junip, but really impressed already! The forms are unreal, and as a bonus they also have the Google review snippets too.