Reviews for Joy: Rewards & Loyalty Program

Hana was absolutely amazing. Responsive and on top of it quickly. She helped with all the questions she could answer and quickly referred any dev issues to the dev team for expedition. Great app with a very responsive team.

Learn how to use Joy in a timely manner with the help of customer service Hana

Maison from the support was amazing. That seamless process of having all my questions answered and issues resolved was second to none. Can recommend more. Thank you again Maison.

It's been easy to use, add tiers, points, and redemptions. Customer service has been great. I've dealt with Hana, and she responded to my questions with easy-to-follow instructions and direct answers. We are excited to use the app and hope our customers enjoy it as well.

Audrey

Excellent customer service. Highly recommend this app.

The customer service is very soon and useful, and the free plan is very enough for the small business

Good service

Sunny was fantastic! She provided clear and helpful answers to my questions about the loyalty app and went above and beyond by suggesting an excellent option for the air review app. Thanks to Sunny, I feel much more confident using both apps!

joy's team member: hana, esther, and tony give us best support to properly established their app on my website. thank joy team! and keep it up for others.

The support teams are knowledgeable and extremely helpful

Had a question about the integration with Shopify POS and Audrey managed to help me sort out everything. Thanks!

Je viens de commencer à utiliser l'application le fonctionnement est simple et facile à mettre en place, le support est réactif.

I have had a great experience so far with this app, and Tiana in customer service has been very helpful when I have had questions!

So far so good. Seems quite clear and in depth, so looking forward to implementing it into my store. Had a few questions to ask and a lovely member Sunny helped in swift time. Straight to the point and polite!

Barrister and Mann LLC

2024-03-27

United States

Extremely easy to set up. Prakash is very helpful and the import process was quick and simple. Can't argue with the price point either!

Great service and response time. Has a page with with instructions for any issue you may have.

Emily was super helpful. When we couldn't find an immediate resolution, she got her team to help me fix the problem firsthand. Thank you Emily and Joy!

Great experience when needing to get help. The tech team Tiana and Anivia solved my problem and were quick and easy to deal with.

All the functionality works as expected. But more than anything, the technical support is amazing. Even if you're not familiar with some tech skills to modify the UI, support team will assist you right away. I got help from the staff 'Hana', she resloved all my issues and the whole process and conversation was so flawless. I recommend this app for adding Loyalty program to your stores.

ester molto brava e gentile

Very reactive support, Thanks to Liz who helped me a lot

Très bonne application que je recommande, le sav est top

Audrey was very helpful and very kind. From Is this a robot to a sincere human was nice. So far the app is amazing and cant wait to see what it brings in store.

I got great customer service from Pamela awesome