Reviews for Pickup Delivery Date —Pickeasy

The app is flexible and easy to use. The best part of the app is the world class support that you get from their support team which really elevated the experience of my online store. Many thanks to the support team for all your assistance and patience!

Fabin helped me set up my whole in store pickup and local delivery function and he was super helpful!

The customer service agent was very patient and helped me solve our issue with blocking out dates for a product.

Dhina was wonderful and really helpful. Great app and service

Jennifer was fantastic! Super easy onboarding!

Janani helped me integrate 2 of their apps . They did this seamlessly and helped me to understand how the app worked in our zoom call Rahul was also very helpful when i needed help with new shipping scenarios and combining rates

I Have support from Annie, Fast and high quality. The app works great. I recommend!

Spoke to Annie from Oickeasy Team for Help was very good and app is very functional.

Best pickup app I've used so far. Easy to use and does what it's supposed to do. Easily one of the best customer service I've experienced so far.

Thanks Rahul for the help. Excellent service !

Febin was extremely helpful and patient with me! Helped me navigate the app set me up perfectly! Great Service

Good Customer Service!

Siva was very helpful in setting up our store. We had a lot of questions and he walked through the process to set it up completely for us. He even did tests on our live site to ensure it was working before he was finished! He showed us additional features for the future of our site as well. Thanks again!

Frederic Loraschi Chocolate

2024-01-16

United States

Extremely important to receive a great customer support when needed. the entire team of Pickeasy always has been very responsive, but a very special shout out to Siva, for taking the time to walk me through the process and understand how to make things work. It is very easy but you always need to be shown at least once. A BIG THANK YOU TO SIVA AND THE ENTIRE TEAM AT PICKEASY.

Thanks you Dhinakar and Rahul, Barath for all the help. App is perfect and service event amazing. I wish we can avoid using the shopify API but all the rest is perfect

I am just starting to use the app. Arranged a zoom call with one of the team, Vinduja. She is very helpful in assisting me to set up according to my requirement.

very patience, helpful and resolve the issue!

Does not work unless Shopify's 3rd party carrier rate API is enabled...despite the misleading info this App writes in the pop up during set up after installing the app. 3rd party carrier rate API is only available if you're on a shopify plan that costs minimum $320/month. Really disappointed this app misled us about this requirement and wasted our time setting up and testing an app that was never gonna work as advertised. We contacted "support" about this but they said some folks don't need 3rd party API access because they just use the date picker portion of this app...be warned! Doing this would allow customers to choose a *delivery* date on the cart page and then the $0 free (pickup) option at checkout...it's not a real world solution and this app needs to be more upfront about the expensive shopify requirements it needs to function correctly.

Rahul is excellent. He helped with my questions immediately. Appreciate and thank you!

Exactly the tool my In-Store pickup only bakery needs. CUstomer service from Annie was excellent and she walked me through all settings expertly!

Muito bom.

Dhinakar was such a pleasure to work with when I needed help. He was very patient and thorough with me. Thank you for having good employees for your product and support for it.

Eu estou utilizando o software e atende muito bem as expectativas. O suporte foi feito pelo Rahul que resolveu todas as minhas dúvidas referente ao App.

100% for Pickeasy's customer service! Big thank you to Vinduja and Annie for helping me out whenever I have a question!

The most useful app to manage both delivery and collection orders, couldn't manage my store without this app, and the customer support is efficient and always friendly!