Nourish Kitchen and Bakery
2020-10-25
Canada
Does what I need it to, would be even better if it had a pick list. more. Very helpful and professional help to custom code so that my customers have a smoother check out experience.
Smugglers Warehouse
2020-10-18
Ireland
Absolutely brilliant, support was fantastic. Thanks a million you just made my job soooo much easire
RADIUS Precision Skate Sharpening & Supplies
2020-10-17
Canada
I'm using the base version and this does exactly what I need since our business is exclusively pickup and delivery. Their online chat help is quick and helped resolve some initial setup issues I was experiencing. They also took the time to setup my timeslots, review all my settings and suggested some tips for better user experience. I spent alot of time with other Apps that didn't work the way I wanted and never heard back from their support. This App and service rocks! Thanks LogBase to getting my online store up and running!
AAA Candle Supplies
2020-10-16
United States
The support team goes above and beyond to make sure their application works best for your theme. They have a great communication system that allows you to schedule Zoom calls for initial set-up and/or questions. This application has been so helpful for our store after we changed to a new curbside pick-up model.
212 Baked Goods
2020-10-14
United States
Excellent app and even better support! Kind and they helped me set up fairly quickly! I've only tried out a couple different Local Delivery Apps, this one however was the best option!
2020-10-14
Canada
We've tested several other order pickup apps and this is by far the best one. The support team is wonderful and helped us set the app up exactly as we needed in no time!
Limjiumai
2020-10-13
Singapore
Very helpful customer service, prompt in replying as well! Really appreciate the help and patience. Would definitely recommend :)
Yoghurtt & Co
2020-10-11
Singapore
the support team is efficient and helpful. Highly recommended. hassle-free and easy to use app. Thank you
The Rustic Board
2020-10-09
United States
The customer service that you get when you use this app is amazing!!! So easy to setup and use, I've never had any issues. I recommend it 100%!
Opastri
2020-10-07
Mexico
Great support from Padma!!! Thanks She resolved all my questions I´ll wait for the launch where I can remove, Mon,Tue, Wed, Thursday ... from the slot
Scoop x Spoon
2020-10-06
United Kingdom
This app works well and has great capabilities. It is simple to use and will help with my business efficiency. The support is world class. They are responsive, patient and genuinely helpful. I could not recommend the team enough. Thank you!
John Bakes Cakes
2020-10-02
United Kingdom
This app is brilliant, it has enabled me to organise my orders, collections and shipping. Not all my products can be shipped. I contacted the guys for help with set up and they shared my screen and did so much of the set-up for me. I am delighted with it. They are so quick to respond to any questions.
Queu
2020-10-01
United States
I didn't have any issues with this app. What makes this app really great is their support team. Their team takes into consideration suggestions from the users. And they deliver. Best support among the Shopify apps!
Royce India
2020-10-01
India
Best app for in store pickup and cost effective. Excellent service, app developers are always available to help.
AegisValueFix
2020-09-29
Singapore
This is the first app that the developer team helps to do the setup. Their customer service and response are excellent. Looking forward to new features such as order limits by locations for each time slot and perhaps more apps from this team.
Kenmore Village Florist
2020-09-29
Australia
Thank you Kumar for so much help in setting up the app! You have made the process so smooth and I am excited to use the app on our website.
straightfromthecow
2020-09-26
United Kingdom
amazing support and help with setting up the shipping and collection service immediately after downloading the app.
The Fat Little Penguin
2020-09-25
India
I am on my trial period with this app. Despite which, the team was super responsive and efficient. They define what good customer service is all about! Thank you Kumar and team. Keep up the good work.
dannyspastries
2020-09-24
Australia
I have searched and searched for a one stop shop for Pick up and Deliver and to my delight, I finally found it with the In Store Pick Up Local Delivery App. Past apps created major problems in our store resulting in loss of sales as both pick up and delivery apps did not talk to each other. This app was simple to set up and integrate and the Log Base customer service chat was available for my most pressing questions. I was immediately offerred a Zoom call with the developer who did all the back end work to satisfy our needs. I have to say, I had the most wonderful customer service experience I have ever had using any shopify apps by Kumar from Log Base. He was so kind to talk me through everything and to integrate the app onto my website. The app is up and running and working seemlesly on Day 1. Highly recommend this app to avoid headaches and confusion to your customer and to minimise your admin of using 2 seperate apps. Well done Log Base and thankyou for all the work you have put into improving our online store.
Kismet Restaurant
2020-09-23
Canada
Wow. Gotta say these guys have the best customer service i have experienced with any of these shopify apps. Definitely hands on. help you with everything you need, wether expert or beginner. And of course the 2 apps they got are amazing. 100% recommend logbase for your business needs.
ThePastaShoppe
2020-09-23
Canada
I had very specific needs and they were able to help me fix it with ease. Helpful and available, exactly what we needed.
Mizzu Flora Singapore
2020-09-23
Singapore
Great customer support! Kumar is really helpful. Great app, meets every aspect of my expectation. Most importantly, app is easy to use and hassle free!
Poku Pastry
2020-09-23
United States
Kumar really helped me with my setup questions and went above and beyond in recommending improvements to my store and website. He set up a zoom call with me so that he could look at my settings and take care of what I needed. After that, he showed me what setting changes I didn't know I needed to have, offered to do them all himself, and email me after it's done. Top-notch service and competence!
Back Alley Blooms
2020-09-20
Canada
I needed an app like this for my online drive thru floral shop. It helps the customer choose the date and time to pick up their purchase. The developer made the set process very easy and is very supportive if you want/need to make any changes.
GuiltFreeFoodSG
2020-09-19
Singapore
Wonderful customer service ! Quick and prompt. They went all way out to help me with the set up. The app meets every aspect of my business expectation.