Reviews for iCart Cart Drawer Cart Upsell

The Icart app is fantastic! It's user-friendly and reliable, and Hemadri provides excellent support. Highly recommended!

Good service ! Manoj was really fast , reactive and patient, slowly explaining where to go and how to do ! 5/5

iCart application allowed us to display many campaigns. Moreover, the customer representative does a great job!

We are a florist and homewares boutique that offers local delivery with selected delivery times and dates. This app has worked really well in providing shipping, local delivery & shipping options for my customers. I also use the iCart add on which works really well to upsell complimentary items and the addition of a card message. I sometimes have had technical issues that need attention however with persistence and communication identixweb have resolved and improved their apps.

Their customer service was very enthusiastic and efficiently solved my problem. Very good. Highly recommended.

Great app and very helpful support. Would recommend!

Very good support and very good app. Looks a bit busy in demo shop but you can make it very clean if you want and the support helps with everything! Recommended!

Deze app biedt zeer veel mogelijkheden voor cross-selling & upselling. Ook de service is zeer goed. Vragen worden zowel via de chat als via een korte video call heel snel opgelost door Manoj en zijn team.

Hemadri is very cooperative. App is really nice. Helped me to increase my revenue.

Great support and features!! :)

ICart has been a great app for upselling and has phenomenal customer support !

It is a great app, increased our sales, we got orders due to upselling offers and the support was awesome, I wanted some customization in the cart drawer and their support exec. immediately did it without hesitation, I would recommend it.

make the cart page look much better

I spoke with Manon regarding a discount issue on iCart. He responded quickly and worked out my issue quick and fixed. Very helpful staff and their all is great

Such an amazing app with spontenous customer support and so many custom features, like live sales, cross-sale, and custom features.

awesome app to increase sale

Muy buena aplicación, ayuda bastante a mejorar el AOV. Buen soporte también, te ayudan en todo momento.

Great app with a lot of options and 10/10 customer service. Mr. Manoj is willing to help you, and you also have a very informative FAQ page with a bunch of information. I tested many chart drawer apps, and I think this one wins. Regards, Igor

Manoj prajapati is helped me alot with my problem ! In couple of minutes the problem is fixed

Great app and well priced! It's easy to use and uncomplicated. Exactly what I needed for our spend and save black friday sale. Today I needed something adjusted on the backend and Mayank from customer support helped and responded very quickly. Highly recommend!

after atleast a dozen of apps , this app works perfect for me. the support is amazing. do try app for your website.

I have edited my review and changed my rating from 1 to 3 stars. The support folks have been very responsive about this. They got back to me to let me know that the issues we're having with all of our subscription orders is related to a setting within the app. For anyone interested in this app who offers subscription products, please be aware that there's a setting called Order Type that needs to be switched to Normal before you make this active in your store. The options are Draft or Normal. It unfortunately defaults to Draft, and this is what caused all of our subscription orders to not actually create subscriptions. We've switched to Normal and will now have to figure out how to set up the Free Shipping option, as it's a different setup with the Normal orders. I left my rating down at three stars because of the buggy nature of the app. As I mentioned before, we have had to reach out to support several times to have them fix something from the back end. They let me know that many of the issues have been theme-specific. We're using a really common theme, Dawn. I will continue to work with them to hopefully get this set up for our shop. We're really hopeful that this will be a great way to gamify spending. _____________ I really want to like this app. We are offering a tiered discount plan for our store and this app was a really great way to show people exactly how much more they needed to spend to unlock the next tier. Unfortunately, this app has been nothing but problematic since we downloaded it. I had a lot of trouble setting it up and integrating it with our website. I had to reach out to the developers several times and they had to fix several things in order to make the cart usable at all. Luckily, they were responsive and were able to fix most of the issues, but there have still been issues with the use of the app. Customers are having trouble deleting items from their cart and are abandoning. The app is also charging people for things that should be free. This has caused a lot of friction and abandoned carts. The major issue that we had is that this app does NOT work if you have subscription products. We offer subscriptions on one of our most popular products and recently noticed that several of the orders with subscription products aren't actually being tagged as subscriptions. Customers are checking out, thinking that they're subscribed, but iCart is interfering with the process of the subscription actually being created. This has caused a MAJOR issue and is a customer service nightmare. Only use this app if you do not offer subscriptions and if you're willing to deal with an extremely buggy cart.

We have not used the app yet live on the website but while set up we encountered some issues and Mayank was placed on a Google call to help us. He broke it down in the simplest terms and helped out with the setup. The response rate and customer service is definitely top notch. Will update shortly with our opinion about the app after we use it. Thank you .

Very happy with iCart thus far. I needed an app to help customize the cart experience that was easy, straightforward to manage, and effective to help drive upsells, cross-sells and even some bonus "gifts with purchase". Manoj helped answer a couple of my questions after I got the app up and running, and I'm confident this will continue to meet our store's needs as we scale and grow. Thanks iCart team!

Unfortunately, we running into many bugs and support is not attentive in helping us solving it