Reviews for Hulk Product Options

Iris was very helpful to assisting me with correcting my mistakes on the app. She took less than five minutes to get my options and settings back to work. Thank you for the chat.

We love this app, once you get the hang of it (as a non-tech savvy person) the options are basically endless. The tech support is brilliant, patient and so very skilled with solving multiple possible solutions! I'm very happy, and would highly recommend Thankyou for the help!

great support, very happy with how quick an efficient it was

Hulk Product is an easy app to use. Whenever we've had an issue with it or our theme needs updating, they have been quick, fast, and super helpful! Definitely recommend!

Super appli et super support ! je recommande

We moved across to shopify from woocommerce earlier this year in order to become much more flexible in meeting customers needs. As a small farmer directly marketing the whole animal, this is an increasingly complex task. One of our goals this year was to enable a customer to buy the particular cuts they want, and in an easy 1 page order form so our wholesale customers can also buy what they wanted as fast as possible. This sounds fairly rudimentary; however, we also didn’t want another 150 “products” on our shopify store which affected our marketing in other ways. Plenty of apps could aggregate your products into a one page form easy enough, but nothing could sell “products” that weren’t products in the shopify sense. Our only way to get a one page ordering form that could meet our retail and wholesale needs as well as our own business systems (flexibility being foremost) was to try and find a developer to code an app from scratch for us. Obviously a big expense with an unknown outcome. During our research of the shopify app ecosystem we came across Hulk Product Options. Their of unlimited options to a single product looked promising, it was close to what we needed. We approached them to see if it could be modified to fit our needs and they seemed happy to help. We held off on our developer search and Danko from Hulk Apps got us a version 1 modification to their Hulk Product Options. Like everything in tech, new problems appeared. We were bending their system in ways it was never intended and we responded with a thank you but here is a long list now to make it work. Incredibly, they obliged. We have gone back and forth over the last couple of months refining what in our opinion was already the most powerful product options app of its kind, into a customisable, feature rich, easy ordering (plus very usable in the UI/UX sense) app that allows us to have the most flexible product offerings in a single ordering page. There is nothing like this on the internet let alone shopify. Imagine being in a butcher shop selecting from their displays that day. A week later it might be a different offering. Translate that to the ecommerce world. Can you imagine managing some 150 products that can change weekly whilst managing other channels such as marketing, seo, google adwords etc. The shopify product system didn’t handle this robustly enough for us. Hulk apps have been great in modifying their Product Options app to our needs. Danko from Hulk understood our needs and took initiative. In doing so Hulk have developed what we feel is a great app for others to try. There is now no longer a gap in the shopify app ecosystem for simple ordering on a single page that doesn’t simply aggregate products allowing no flexibility.

I think it's an easy-to-use app with plenty of features. Customer service is also good. I consulted with them about removing the decimal point notation for Japanese yen, and they responded. They also fixed an error in my cart that I didn't notice.

tinyfeats

2024-06-28

Canada

Hulk has really great customer service. Everytime I reach out (which is pretty rare) they solve the problem quickly and their support staff is always friendly. Great app and company.

Très à l'écoute et professionnel

EDITED FROM 5 STAR THIS APP IS ONLY WORTH USING IF YOU UPGRADE TO THE SECOND LEVEL OF SUBSCRIPTION ($20) BASIC LOGIC IS LOCKED BEHIND IT. Works extremely well, it has every option you could imagine. Text boxes, Swatches, Tick boxes. The logic works perfectly. It may take a while to understand what each option does, but it's very simple when you do. The support is also exceptional, arguably the best I have ever used. They will add custom code if their display options aren't what you need. A big thanks to Haris.

Fantastic app, couldn't run the store without it now. Very helpful support that provide detailed screenshots and video of any problem resolutions.

Amazing app, very good customer service

This app is almost perfect! There are a few quirks that I wish could be done like I wish some listings wouldn't say $0.00 initially or show no price at all until an option is chosen, just little things like that, but overall I'd give this app a 4.7 star. The customer service is stellar and they respond so quickly and are so wonderful to work with. It's relatively easy to do on your own, once you get used to it. And what you can't figure out, you just reach out and they help you figure it out and VOILA! I would definitely recommend this app and it's been the best options app I've used and I've tried a handful. xo

Een erg fijne app om mee te werken. Wij gebruiken deze app om klanten custom tekst te laten opgeven om te laten drukken op kleding. Daarnaast zijn er ook mogelijkheden voor non-profit organisaties wat erg fijn is. Very nice and handy app to use. We use it in our shop so our customers can add custom text to print on clothing. There are also options for non-profit organizations.

I would recommend this app primarily due to the great support I received from Haris, who helped me get this working on my Shopify website. he was diligent, timely and kind (and smart too)

The app is amazing specially for creating form field options and applying conditional logic on the fields. Mr Haris is one of the experts who help to configure some stuffs i need with the app, he is really great, i also have the opportunity to email with Danko, he was also great, he was the one that recommend the product app option for me instead of form builder because i need more than just creating forms. Great customer service

I have been using this app for years and it is a wonderful app. Staff have always been so helpful.

I love this app, it's really easy to use and I feel I can get the support I need from the great support team when needed. No question is ever an issue for them and they are always able to help me with anything I need or point me in the right direction. I wouldn't hesitate to recommend this app.

Amazing service! SO quick and so helpful!!!

Betsy Benn

2024-06-13

United Kingdom

When I had a problem with integrating discount codes, Muaza responded instantly and it was fixed within 5 minutes. Great support and I highly recommmend

I have been using this app for years and it is a wonderful app. Staff have always been so helpful if I have any issues which have always been issues with my own tech knowledge...not the app. In particular, today I was helped by Nitesh who sorted my problem out within minutes - would have taken me hours and hours :) Thank you Nitesh.

I enjoy the flexibility this app offers my online store

The support advisor was outstanding Muaza and extremely helpful. The problem was immediately identified and sorted out. I gave the app 4 stars because there should have been more communication between Shopify and the app for the issue at hand (discounts and customization) as this issue as a whole took 3 attempts over 3 days and about 6 hours of time wasted plus lost me valuable time in which it send out a newsletter missing the deadline for a fathers day discount. Shopify seemed unable to identify the issue which is that the hulk customization app is not compatible with discounts. Whose fault this is i do not know .. however once the problem was identified by the 3rd shopify advisor and then the Hulk app advisor it was quickly sorted out. My advisor i feel went above the call of duty . The problem is resolved

I was helped today by Harris great communication and explanation regarding my questions. Keep up the good work. Thanks

Support was wonderful.