Reviews for Hulk Order Status Tracker

The customer service was able to help me with launching the app. I can't wait to provide my customers with its feature. Thanks a bunch!

Prop Money Inc.

2022-02-13

United States

I needed a change made to the app and am very pleased with the support that I have received. The app works properly and support is great. Highly recommended. Thank you!

Mr. AMIT PANCHAL and the support team is very prompt response and handling my situation very professional and understanding.

Been waiting well over 6 motnhs now for this app to be fixed. Worked great when it was free, now its expensive and does not work. Only generates customer complaints and further issues. DO NOT USE THIS APP or even waste your time trying. SUpport is non existant, it does not work with ANY courier and does not update the customer. Plenty of other options available for a LOT LESS that work fine. Out of 100s of apps we have tried and installed over the years, this is by far the worst and the worst support ever!

I have been using this app for quite some time. There had been issues while using it as we got to know from our customers. But recent updates seesm to have corrected the issues. The app is good to use. Recommended.

I have hundreds of customers complaining and telling me what a useless tracking system i have...This app cost my $24.99 a month and is useless.I will be removing this from my store unless i can get some support..VERY DISAPPOINTED.....

App not tracking orders. Worst App and Cumbersome to use. I will not recommend it to anyone. The recent update has made the app even more pathetic. It's not even tracking orders on my website and I have faced a lot of customers complaints. Customer Support is also pathetic

I think this is a great App. It integrated with my theme, it is easy to setup, and they helped me customize it quickly. It used to be totally free, but now I do not like that the free version is very limited, and I consider the paid plans to be too expensive. So in the future not sure if I will keep it.

I tried to use this app for customers to track the status of orders placed sadly it does not work as intended! Couriers we use Auspost, Fastway Couriers, Hunter Express, Allied Express, Toll Group. PRO'S - Some Australian couriers are working (Auspost) CON'S - Hunter express does not work

it fit perfectly and bland properly in my store! easy to install and set up.. just dont forget to copy the shipping link and show it in your store page ;) Good job!

The order status tracker is so easy for customers to use. I have had some questions fore the developer and they have responded to each request quickly. And they are adding a feature already that I requested. Can't beat this for the $$.

OK thank you for your reply, now can you fix it if we re install the app? again it worked well. We look forward to having another go

Super easy to use and has cut down on our customer service emails requesting where orders are. Thank you!

The support here is fantastic. They responded fast and resolved my issue relatively quickly. Helpful app :)

Not surprised that this was easy to set up and use. We have always had a great experience when it comes to HulkApps!

Our customers love the Real-Time Order Tracking. Easy to install and customize the look of it, highly recommend!

We were looking for a way to streamline looking up orders as we always get a ton of requests from our customers. A+ 5 Stars!

Love this app, reduces the amount of customer service tickets we get requesting this info! Great job guys!

We were looking for a way to slow down all of the tickets we get each month asking where an order is... Mission Accomplished! Thanks guys, you rock!

This app hasn’t been used a lot on the store, so I give it 3 stars because the search function works and it is easy to customise the basic layout. It just sucks a bit that you can’t customise the fonts easily (you need to contact the support team for that). Luckily, they are fairly quick. The sooner you respond, the sooner your request will be fulfilled. Love the app though.

The app is totally down and does not work at all. Right now. You can not login to app admin. You can't track any orders or anything. Worthless.

This new update is terrible. It was FREE before, now its just like any other app in the store where youre limited to a certain amount of orders tracked. The update also messed with the whole look and no longer works at all. No orders can be tracked as of right now. This update caused nothing but problems. They need to revert it and make it free again. Why try to fix something that was never broken?

app dev changed the pricing structure, and after updating app it failed to work, and looked terrible.....unconscionable action on dev part, no response from app dev but we cant wait to act, the app was dead on our site and their update also changed the look and feel of the display so did not look part of our website anymore, check your order status pages people!!

I love this app!! I didn't have to mess with my code in order for it be integrated so I'm happy!!!!

Very interesting way to track orders..and FREE! I like that it is integrated to my store properly and looks part of my store as well. It simply redirect to 17track website and they do all the job for us. I like it!