Reviews for Helium Customer Fields

So far great experience with this app, it helped us extend sign form also for newsletter and tag customers so we could integrate it to App Omnisend for automatic mail follow. Also the support is great.

All I can say is try it, you WILL like it. If you need complex customer fields (serial numbers, date of purchase, toggle entry, image upload, etc.) for your business this is the best out there for Shopify

Great product with excellent customer service. Furthermore, Helium really listens to client input and have made meaningful changes based on my recommendations. Wow! These have been hugely helpful for storing and organizing my business data. Excellent app! Good people. I wish I had more thumbs so I could give this app ... four thumbs up.

The Customer Fields app helped us improve the user experience and the design of the Shopify forms. Really helped us meet the business' goal. Thanks.

This app was perfect for creating profiles for my company. The entire Helium team has always been there to help me with my questions and are simply amazing. Huge thank you to the team for helping me out, you guys are the best.

I needed a clear, easy to manage way for our trade partners to sign up for our wholesale portal and Customer Fields does exactly that. It's easy to configure, looks great, works perfectly and has performed flawlessly!

We came across this app after looking a so many others in the store. This is the only one that had full end to end customer registration form building as well as workflow and functionality to review and approve customer applications. By far the best app with great integration with Shopify. Well thought out and well built. We also could align emails from this app with our Shopify emails without any effort. Also had fantastic support in sorting out SPF/DKIM alignment issues with email.

I love this app, and the support is even better! Katelyn helped me when I had a few issues and helped me straight away. Definitely recommend this app.

Since installing the app I have been very impressed. It’s amazing how detailed and customizable everything is, yet extremely user friendly. There is a million ways to customize your form, and it’s all very intuitive. Most importantly, the support I have received is beyond helpful. As a store owner I understand how important good customer service is, but it’s rare to see this kind of dedication in an app. Each time I’ve reached out, I’ve had a reply within an hour from a technician who was not only knowledgeable and understanding, but polite. My problems were solved very quickly.

Customer Fields allows our site to be invite/member only and is key to our web operations. The functionality is great. We have had a few issues but Katelyn has been FANTASTIC. We have only great things to say about Customer Fields.

Amazing customer service! Katelyn was so patient with all my questions and always found a solution to tailor the app to my needs.

Customer support is excellent. Very quick to respond when we needed assistance with setting up the form to our needs. This is the only app that actually groups all of your submissions in one place that way they don't get lost.

DEC 2020 Update: This app worked like a champ for us. Completely reliably, helped us to process a huge number of complex registrations for an in-school shopping program that we ran. One of my top-5 apps on the Shopify platform. <<<<<<<< I hope to write a more detailed review when I'm not in the thick of this project, but this app is too good for me to not say something now. As a Shopify DEVELOPER, this is one of the best Shopify apps I've ever used. It works incredibly well, has insane flexibility, great APIs, fantastic documentation, and an incredibly responsive and helpful support team. If it weren't for this app, it would have been an arduous process to build the massively complicated intake form that we need for this shop. The Customer Fields app took away so much headache and allowed me to just build and code what I needed — no fuss. I recommend this app without reservation, and greatly look forward to using it again on future projects should the need arise.

Customer support was very effective and solved my problem! So, I recommend this app for funcionality and for support.

Unbeatable customer support! Every query/issue I have had has been solved by their team, extremely happy!

O aplicativo é ótimo e serviu exatamente para o que eu precisava. Além disso o suporte deles é muito bom. Estou super satisfeito até o momento.

Customer Fields is an easy and intuitive way to enhance your customer login form and centralize customer data in one spot. If you have an idea that you can't figure out, their documentation is excellent, and if that doesn't solve it, their support is amazing.

Our experience with both Kyle and Katelyn have been consistently extraordinary. They both have shown to take great care and pride in solving anything, from developer to user interface issues. The response is almost immediate and in many cases they will offer temporary solutions before a permanent solution is obtained as well as really thinking through an issue and create a multitude of ways and workarounds to achieve what is needed. I am so glad that these extended fields are NOT part of Shopify as I know that there is no way we would have been able to have some of our issues taken care at the level that they have. Helium in my opinion in customer service, knowledge, attentiveness and creativity IS the Gold Standard that ALL companies should strive to be. They feel more like really smart caring friends then just a paid service. Thank you guys, Dorian

This app is excellent. I was blown away by the amazing customer service and how good the product is. It is great for building product recommendation quizzes and for simultaneously capturing valuable user info.

The best part about this app- which functions beautifully and is quite powerful - is the support behind it. There are tons of apps out there, but when you have a team of experts that focus on quality, functionality is something you never have to worry about! Thank you Helium Dev!!

Stunnning app! I haven't unlocked all of it's potential because I don't need to, but I can't wait to continue using this for future projects. Great work by by Kyle and his team!

Great professionalism and team at our disposal for any questions and help. Really in love with this app and the branding which is well integrated to our theme. Perfect. Thanks for all.

We have been using this app for a long time and the Helium team (especially Kyle) have been very quick to answer any questions and try and help (even if it was not relating to the app). The app works well for us and we would highly recommend Helium for their support too!

GREAT APP AND SUPPORT! I really needed an app that would let me add some custom fields when an account is created and this was the perfect solution! Those extra/custom fields can then be pulled into my CRM with the use of webhooks and Zapier. Naturally, I had some questions along the way and every time I reached out for support I got a swift and helpful response!

The best app for the client page! Support is always ready to help you! I faced a number of problems with the optimization of my store - the support team decided this in a day