Reviews for Helium Customer Fields

I have programming experience but was looking for a non-programming required app to customize my forms like the registration form. I tried many tools and this tool by far is the best tool for the job. Extremely intuitive and powerful. On top of that, the customer service team is top notch and were quick to answer my questions and brain storm with me on what I was trying to achieve. Extremely satisfied.

Thank you for your continued support. It's a very easy-to-use app.

By far the most user friendly and design appealing app out there for custom forms. Our store specifically needed the option to APPROVE a customer registration form before allowing the account to be created and this was the only app I found that would do that. Helium's customer service is outstanding!! Super friendly and very responsive! And in addition to the exceptional customer service, their website is a wealth of knowledge with guides to help you get the most out of this app - I mean absolutely above and beyond! I am so impressed! 10/10 recommend

Super easy to set up and customize, streamlines info inputs for my different customer groups, and as the owner of a small business offering a range of resin jewelry supplies that are specialized by project idea, this app has been helpful in segmenting my users and get them the inspiration they need to keep coming back. For example... https://www.little-windows.com/blogs/project-center/bangle-bracelets-with-windows Thank you for the support and ease of use!

The Helium app for Shopify is an absolute game changer! As a store owner, I'm always on the lookout for tools that can help me improve customer engagement and boost sales, and Helium delivered beyond my expectations.

Amazing app! 5 stars are not enough to grade this app. Very flexible. Very easy to use specially to someone like me that's new to Shopify. And in addition, the support is 100/10. Kudos to the team! Wohooo.

reliable service, good support team, very fast response from them. Brett, you are the best!

Pretty impressive what Customer Fields allows you to do. Support has been extremely quick so far as well. Thank you again Brett!

I work at a small business and we just switched our website over to shopify's platform. Our business has been using this app for about 2 months now. The features are user-friendly and practical for our needs. It is really helpful to have the customizing abilities that can be adjusted with ease. When we had an issue with a customer email, we reached out to the support team and Brett was super helpful!

Seems great so far! Great customer service chat as well, seems like the default no-brainer app for adding extra fields to customer registration page. I tried others but this one has the up to date support for 2.0.

This application works great and the dev/support team is excellent and accessible. Easy to implement and manage.

They were really helpful. A Plus work. They were really helpful. A Plus work. They were really helpful. A Plus work.

Kent Veg Box

2023-06-19

United Kingdom

Works well with shopify metafields. Importing customers very easy. Design / integration is straight forward.

So far so good. Doing what we need it to do. Customer service is great. I do wish there was an intermediate payment option to be able to have access to more custom fields in the form.

Very prompt support and great customer service. I had spent a bunch of time trying to figure out how to do something, and eventually gave up and asked them if there was a way to do it, and BAM they made the change for me within an hour! Update 2023: Still excellent, and new features since my initial review in 2018 have allowed me to do lots of new things. 6 stars!

They solve my problem right away. I just need to give them a permission to collaborated with us! amazing app and amazing development team! THANK YOU.

Really easy form system to use and integrates well with shopify. Customer service team is amazing, and are super helpful with any questions or extra support that you might need.

Their response was courteous and swift. The support was excellent, offering exactly the services I was looking for. "Helium Customer Fields" is an app you can rely on. I confidently recommend "Helium Customer Fields".

Great App!! We are using it to get our B2B customers registered. The support team is amazing. Very fast & always ready to help.

Not only is the app intuitive and easy to work, when a system but caused an outage, the team jumped on it to fix the issue right away. Very much appreciated to keep me going ...

Very quick at answering any questions I have! Very easy to build your form with whatever fields you want. Also, they are very nice people to work with!

Helium Customer Fields is easy to use and works seamlessly with customer fields in Shopify. Excellent customer service as well, highly recommend.

C'est top et avec support très réactif ! Après avoir installé l'application, nous avons pu créer sur notre site Francemains.fr, vente de centaines de produits exclusivement Made in France pour les professionnels, un formulaire d'inscription avec SIRET, ainsi qu'un formulaire pour déposer une demande de partenariat, pour les entreprises qui souhaitent rejoindre notre réseau. Avec Helium, il est possible de créer des formulaires des plus simples aux plus complexes, nous pouvons même créer des règles pour définir un nombre de caractères minimum, comme pour le SIRET. Si le formulaire vient à disparaître du site, le support intervient en quelques heures pour intervenir sur le code du thème pour trouver d'où vient l'erreur. Support très efficace. Merci à Brett de chez Helium, pour son suivi et sa réactivité. N.B : Pour information, nous sommes basés en France et le service est basé aux États Unis, il faut donc prendre en compte le décalage horaire. Les échanges par mails peuvent s'effectuer vers 21h30-22h

Very Helpful, did a great job trouble shooting my problems and was able to finish the migration process with his help

We just needed a simple way to add customer account verification to our registration form, and this was it! We have close to 200k customers imported from our old store, and I was afraid that this would put us into a price tier that was too much for the simple feature we were trying to add, but I spoke with their customer support and they assured me that we could still use the lowest tier since we're not using all of the customer management features that this app offers. The sign up forms will still work and we won't get bumped up to a higher tier automatically. Customer support is quick and friendly and easily answered all of my questions. We'll definitely keep this in mind if we do end up wanting to get into some of the more advanced features of this app. We appreciate you!