Reviews for Growave: Loyalty & Wishlist +

Updated New Review: The issue has been rectified and their response as always was prompt and satisfactory. Old Review: Growave support is brilliant. Nothing is too much for these people, they are all so helpful. Great app to have!

Big shout out to Begi and the Dev team, the true meaning of proper customer service and dealing with each unique request i had with patience and aplomb. I just migrated from another well know app and my desicion is constantly being vindicated. Highly Recommend

Customer support is ACES! Great responsive job. Thanks guys.

Well where to start we can't use all the features and I'm paying $470.4/yearly and I'm stil missing the key features for a good functioning we will think to continue with, next year as it is exesive. For us is like a minus the star we have used to rate.

Update: I had concerns about their updated pricing, and customer support went out of their way to reach out and clarify on all my concerns. Original 2021 review: Best app I've dealt with on Shopify in regards to customer service. Great service and the feature are worth it.

This app is terrible!!!!!!!!!! I found out that all the coupons they generate are still active after customers redeemed them ( making you lose money)! I contacted them 5 times, and they escalated the case, it's been 3 weeks and no one got back to me. I'm deleting this app also they increased their price dramatically. CUSTOMERS CAN REDEEM DISCOUNTS GENERATED FROM THE APP ALL THE TIME AND IT DOESN'T DEACTIVATE THEM, MAKING YOU LOOS MONEY OVER AND OVER AGAIN.

Facile de compréhension et d’utilisation! Les fonctionnalités ajoutent un plus à l’expérience client. De plus le service d’aide est très réactif et réponds rapidement.

１つのアプリでレビューにポイントシステム、ウィッシュリストなどの実装が叶います。 特にありがたいのが、匿名での投稿に慣れている日本のユーザーに合わせてレビュー投稿の際の名前を頭文字だけにカスタマイズしていただけた事です。 いつも日本語での問い合わせにもかかわらず、迅速にお答えいただいており、信頼しています。

Me sirvió

I've been using Growave for a little while now, and have been super impressed by their support team's speed and ability to help solve any case big or small. The app itself is wonderful and packed full of features - I've been enjoying its ease-of-use and power as well.

Great company that offers lots of options to generate revenue automatically and offer more value to your customers. The wishlist, loyalty, and referral program have helped us consistently generate more revenue and bring users back more often. PLUS their support is amazing and respond super fast! Highly recommend them!

I am delighted to share my exceptional experience with the Growave CRM platform integrated with Shopify. As an avid e-commerce enthusiast, I've had the opportunity to explore various CRM solutions, and Growave has truly stood out as a game-changer for my business.

Growave is a great addon + the support is amazing! Go for it!

The app is so easy to use. It is also very useful because it has various customization features. When there was something I didn't know, the app developers helped me with immediate answers. I am so satisfied.

Shopify is an amazing tool but... it can also be very intimidating for a newbie/nontechnical person like me. Add to that all the amazing apps and it can easily become overwhelming. I was apprehensive when I installed Growave. It's only been three days and I have a lot to learn but my fear has quickly faded. I ask a lot of "stupid questions", it's never a problem. They are answered quickly by real human beings. The hand holding is amazing. For a company selling customer experience solutions, they really practice what they preach.

good support

Shoppify's best apps! When I have a question, I ask a question and the agent answers it very quickly, faster than the speed of light, and very kindly. Especially agent Yzat. He's the best.

Large increase in price with no real viable upgrades. I reached out to customer service and was pretty much told to downgrade to free or pay a lot more for you're already getting. No grandfathered pricing. The installation was supposed to be straightforward but took multiple E-Mails to customer service to resolve since the migrated data was not integrating into their service as intended, the original price point made it worth the try. Once everything was running as intended, I gave feedback to them as the schema that google uses to pick-up on reviews and display them in search was completely missing. Afterwards, everything worked fine and as intended. Adding new features and incentivizing an upgrade is what they should have done as opposed to locking all the current features behind a massive increase.

Very good app! The customer service is quick to reply and very friendly.

5 estrelas

They do exactly what they say, fully recommend

I love them~

This was an app that I really enjoyed as their customer service was quick to respond and the functions were great. We were one of the early users when they were still offering their $9 basic plan but most of the functions have now been removed from us due to the pricing change. We wrote in to customer service explaining our situation, and for a small brand like ours, it's impossible to be paying $149 per month to retain all the features which were available from the plan they promised previously. Most apps out there would still reward their old customers who've been with them since day one, but not in the case of Growave. It's truly disappointing and now we need to find another review and loyalty app that can fit into our budget. While I appreciate the help that the team has provided for us since day one, this experience has left us speechless.

Hey, TissuGraphique team, Thank you for the 5-star rating! 🤩 We're thrilled to have provided a great experience. Your satisfaction is our priority, and we look forward to serving you again. 💖 Best regards, Begaiym, Reputation Manager

Dear Shidommastore team, Thank you for the 5-star rating! We greatly appreciate your support, and it's truly uplifting for our team. Your feedback is important to us. If you have any questions or need assistance in the future, feel free to reach out.🤗 Best regards, Begaiym, Reputation Manager