Reviews for Globo Product Options, Variant

It's a bit clunky but good when you figure it out. The live chat staff are really great at helping resolve issues! Highly recommend the app

NETT UND HILFREICH. Sofort Erreichbar!

Useful and a easy to integrate with your theme. Also, good option so customizations do not alter your shopping cart (if item with variant is deleted from cart, the variant is automatically erased as well, other apps leave the variant on the cart which is a problem). Also, receipts on terminal print out well and clear, with the variants specified clearly, it is easy manage orders at the store. Good customer support!

汎用性の高い良いアプリだと思います。

I had a question about a feature and Helen was very helpful I highly recommend this app for product personalisation!

very responsive and professional great functionality

Rosie is literally the goat, she was super helpful

Very good customer support！

It took a hot minute to figure it out, but Rosie was amazing in the chat option and helped me figure it out. I granted temporary access to her for her to help.

I reached out to Customer service regarding the backgrounds on their dropdown lists not properly displaying. Helen responded letting me know she was the employee assigned to assist me and she will let me know when my issue was resolved. Within 20 minutes, I had my issue solved :) great customer service! Thank you again, Helen!!

nice app highly recommended

Super quick and friendly customer service. And the product is just great. Highly recommend.

excellent great service , very fast customer support thanks Rosie

The Craft House

2024-08-12

Australia

Great Support, help me straight away to fix my issues with add on price. The app is very easy to use and the support team is amazing.

The customer service is great and the app is fully functional, it's great!

Great app that hit all of our checkmarks. We recently had an issue that we were unable to figure out so we contacted support. Helen was a great help, kept us updated, and let us know that the issue had been resolved in a very swift manner.

Helen was super helpful

IMPORTANT NOTE: The customer service is AMAZING!! I have contacted them twice and each time they have been wonderful! I have to admit I am still in the testing stages, but I almost have it set up the way I want it and so far everything seems to be working exactly as I had envisioned. I have fought with Shopify since 2017 looking for something that would allow me to add indefinite options in a way that would make it easy for my customers to order and allow me to choose specific products for each template. Not being able to do so has basically paralyzed me with frustration. This is the answer to my dreams. And ... I can't wait to get my website updated and start actually sending customers to it.

The customer service is fantastic!

Helen was really quick and efficient at responding to our question and could tell us what the limitations of the app are. She really helped us to make a decision about what we need to do for the future. For now, the app doesn't allow you to link through to products so customers can view what they are receiving. If this feature was added in the future, it would do what we want.

Great app but the strength is the support from Helen - super fast, knows exactly what we need and provides the solutions. 8+ years on Shopify Plus and this is exactly what we look for in an app. Look forward to trying out on my other stores...

Great Customer Service From Rosie!

Very easy to install and use! Im able to offer customers a personalised option without any hassle

very very helpful and customer service is good and thanks helen she helped me fix my issue!

4 Stars: Product features are limited - but easy to use 5 Stars: Great customer service. After struggling with a feature, Helen was very responsive and solved the issue in just minutes. Extremely happy with her work! Thank you Helen