Reviews for Giftnote Gift Messages & Cards

Okanui

2024-05-28

Australia

We have just installed gift note, the team are super helpful and happy to assist with the entire onboarding from start to end. Within 2 days we have already had a number of orders taking up the gift messaging which gives us super insightful data on our customers. As well as providing exceptional customer experiences.

The guys over at GiftNote are amazing. They respond super fast and are great with customization. This app really helped me fill a gap in capabilities for my site and business.

The perfect solution for any gifting business who's looking to scale while maintaining gift note options for their customers! If handwriting gift cards or 3PL warehouses are unmanageable/unsupported services, this is the app for you. It's super easy to set up and both customers & recipients receive elegant looking flows and smooth communications on the gifting journey. We love that it triggers gift notes at the exact time of delivery of the gift arriving! Nick has been amazingly helpful throughout the entire onboarding process, going the extra mile to tailor solutions to suit our specific business needs as well. Keep up the great work team!

Super easy integration and functionality! Definitely an added benefit for our customers. Currently utilizing gift messages and actively looking to expand into gift cards. Nick is awesome to work with!

As a business, we're always looking for ways to streamline processes and enhance the customer experience. Giftnote has been a game-changer for our gift orders. Here's why: Minimal Management: Giftnote takes the hassle out of gift messages. Integration is smooth, and managing the app itself requires minimal time from our team. Happy Customers, Zero Hassles: We haven't encountered a single customer complaint regarding Giftnote. It simply works! Flexibility for Everyone: The option to choose between email or SMS delivery, including timed delivery for the moment of arrival, is fantastic. It empowers customers to personalise their gift-giving experience, adding a special touch with minimal effort. Overall, Giftnote is a win-win for our business and our customers. It allows us to offer a thoughtful gifting experience without adding extra workload, while giving customers a convenient way to personalise their gifts. We highly recommend Giftnote to any business looking to elevate their gifting options!

The Giftnote team was very helpful during implementation and the app has been working very well!

Nick and the Giftnote team were very patient and helpful during our onboarding and install process. They customised the appearance and location of the Giftnote assets precisely to our brands strict aesthetic. Giftnote is such a great idea and we are so happy to partner with them to improve our customer's gift buying experience.

Very good service !!!!!!!!!!

Flexible, works well. Simple pricing model - nicely brandable. I like the 'send on successful delivery' option.

Nick and the team at Gift Note are top notch. They are responsive, flexible and quick to help or add value where they can. The app itself has been the perfect fit for our business and our customers love the option of sending a gift message with their order now / later / on delivery. Best gift note app hands down.

We were looking for a way to make it easy for customer to gift, which we noticed was already happening. By implementing Giftnote, it's eased our previously manual gift note experience and have automated all of it. Customer usage has been steadily increasing and haven't had any issues since implementation! Nick was also very very helpful in addressing any issues and with implementation. Would definitely recommend!

Highly recommend GiftNote! Setting it up was a breeze – customisable to suit our preferences. The impact was immediate; we started seeing results as soon as it went live. The support from Nick and the team has been exceptional too!

We love giftnote and so do our customers. It is so simple to use and i love that we can customise the message so that it stays on brand.

Giftnote offers an exceptional feature that has revolutionized the way our customers can send their purchases as gifts, including the option to time the delivery of their gift messages. This functionality is flawlessly applicable to both digital gift cards and physical product orders. Its smooth integration with various carriers enables the gift messages to be sent upon delivery, a feature our customers have eagerly awaited and thoroughly appreciate. The feedback from them has been overwhelmingly positive. Additionally, this feature has been instrumental in attracting new customers, broadening our market presence, and boosting sales and conversion rates. Nick and his team have been outstandingly supportive, ensuring the integration process was swift and providing ongoing assistance whenever needed. Highly recommended!!

Aviator Nation

2024-02-15

United States

Love this app and the team that runs it! We are a very 'gifted' brand and were seeking a digital solution to allow customers to more seamlessly deliver gift cards in a personalized way and Giftnote was the solution.

The Knickknack Shack is an online gift store, so being able to gift is a HUGE part of what my store is all about. I had a different gifting app for a while, but it stopped working suddenly and I was left with really poor alternatives that didn't have the functionality that I wanted, or needed.... until I found Giftnote! This app has all the bells and whistles I could ever ask for, from eGifting options, email and SMS notifications, physical delivery notifications, and even gift card notifcations. It integrates with your CRM to help you build a mailing list. I mean, come on... this app does so much and costs so little (no guys, that's not a hint to raise your prices!) If you tack on $1 to your prices for the option to send gifts, then the app pays for itself. It's such a tremendous game-changer, I can't stop gushing about how amazing this app is. Not to mention the fantastic support I received when I had a couple of questions and a customization request. Nick jumped right on that and scheduled a call to walk me through all the features and helped me fix what needed to be fixed, just like that. Thank you, Nick and the whole team at Giftnote. You guys and your app are simply amazing!

It is an excellent app with responsive support, is easy to install and set up, and provides fast communication. Offers a variety of Giftnote sending options and great integration with Klaviyo.

Nick from Giftnote is a total legend, he helped us implement Giftnote within minutes! Definitely recommend!

We were looking for a digital gift message solution since our 3PL partner can't send out physical gift notes, and we're so glad we found Giftnote. The interface is easy to use, the app does what it's supposed to, and Nick has been so helpful and hands-on in getting us set up!

We have been using this app for over the festive period on our store and have had a good amount of success with it. Customers like being able to send gifts to people, and with this app, that is super easy for them to do with a minimal amount of time required to get it up and running on the store. The app developers are amazing and always very helpful when I reach out to them for help. They offered solutions that I never expected that suited our unique use case.

The customer service that Nick and the team have provided to our account has been over and beyond. We worked with the Giftnote Team directly, and they very much made the integration a seamless transition, with the absence of agency representation, they were still able to work within our website restrictions and problem solve with their prompt communication and assistance. Can not recommend the platform more.

Excellent support, and our customers love it!

Ok so I am reasonably new to Shopify, adding this app was relatively easy and manged to set it up quickly. However, I struggled with 1 part, and the support team promptly stepped in and fixed it for me. Very impressed.

Nick has been so helpful with educating me on the app and helping make customizations to get it set up in my store! The onboarding experience has been excellent. I am excited to start using the app in my store!

Very happy so far! Nick helped me add the widget, sent me a detailed and lovely video explaining everything he did, it was all ready to go in a day. US$1 is expensive for a note but for an ecommerce business that uses a 3PL who can't write physical notes, this is a must have for existing customers to feel valued and new customers to feel inspired to order if they are having any doubts. Haven't activated the gift vouchers yet but will try them soon. Thanks team!