Reviews for Gift Box | Free Gift Selection

The app works very smoothly. Easy to set up. Customer response has been excellent so far & our AOV is up! The service from the team is also excellent. Really loving the experience.

Glecy on customer service was absolutely charming and super helpful! Even if they didn't have the feature I was looking for he made sure to bring that request to their developing team and extended my trial. I'll be using their app forward.

The App does, what we need. Simple and reliable. There could be a few more customization options but that is more on the nice to have than need side of things. Digismoothie's Support is great! We had a little issue and they were super fast and super helpful.

We've just recently installed the Gift Box app on our Shopify store and we are extremely satisfied with the results! The app is extremely user-friendly and easy to set up, just a few simple clicks. And finally, we can offer free gifts for specific collections that are automatically added to the cart. Also support team is the best! They were answering very quickly, were very helpful.

I love this app, it's very easy to work with. However it cannot work if you have a loyalty program with your site and is limited by Shopify in terms of other discount integrations. Very unluckily. However, the service and support is great.

I've tried them all and this one is the winner! This app easily allows my store to offer free gifts in a variety of offers. The support is very responsive and helpful, and they helped me to integrate the app with my style of drawer cart. I have already seen higher transactions by using this app to offer gift incentives! Update: There was a recent issue I needed help with and the support team took care of everything within 20 minutes - great service :)

We use this app a lot and our customers love it. Whenever we bumped into a tiny issue, we got a solution very fast. Honestly, never experienced a customer service that is always ready to help and give quick solutions. Lovely app, easy communication and great service. 100% recommended

Had some technical issues with the app. wrote to them and within 5 minutes the problem was solved. Great service :-)

Great App and great support I have had two request to the store and they answer me fast and they added custom code to solve my problems.

Love this app. Have used it previously with multiple agency clients and now internally and have never had an issue. Great way to communicate gift with purchase promotions clearly. The team are great -- they helped customise the app style for our site as well.

Aloha, we had an issue with the free gift app and slide cart app, where the free gift wasn't being deleted when the primary product was. I contacted tech support and it was resolved the same day. Awesome guys! Mahalo,

Best "Add free item to cart" app ever, hands down. Can be used for many things - and technical support was instant. THANKS!

I was looking for app like this for so long. Everyting is so user friendly that it doesnt take you the whole day to set up 1 offer. Support was quickly and could answear all of my questions in a couple of minutes. 2 features i needed were not possible but i hope they do smth about it :)

Fantastic service. I really cannot recommend highly enough - I had some questions about further enhancing the colour palette for my website and Joan completed the works within the hour of my initial request. Thank you!

If you're looking for a gift app, this is the one! The team is extremely professional and will try their best to help you achieve the desired result as they have with me on multiple occasions. I highly recommend this as a gift app. After having tried nearly all of them, I can say with confidence that this is the best one on the app store.

Very useful app for special offers (gifts in orders form a certain amount of spending) and excellent support team.

I must admit that setting up the Gifts using Gift Box has been a wild ride. There were several issues that we had to address, but their Customer Service is nothing short of phenomenal! In the end we made it work and it looks great. My thanks go out to Rein and Lucia for their patience, time and knowledge invested into making this work.

UPDATE: I initially posted a 3 star review due to some issues that needed to be fixed by the developer. They immediately reached out and fixed the issues. Since then, we've used the app for several promotions and it has worked great. It's easy to use and set up. We also chose it specifically for the way it displays the items in cart as well as the popup. We are definitely going to continue using it. We gave this app a test run against the Secomapp version and this one was much better for us.

A very easy to use application and a great customer service. A qualified and attentive team. After trying many gift apps, this is the BEST.

I have come back to this APP after a not-so-good experience in the past. After an initial struggle, I reached out to customer service and Juan helped me with my concerns incl. customizing the text using CSS. He went all out to ensure I was happy. The APP has been live for a couple of hours now and happy with how it is performing. I would recommend the APP for free gifting and superb customer service.

The gift box app is amazing! Does what exactly what we were after offering our customers free gifts on different order value tier. Their support is exceptional, answered all the issues we had with theme compatibility and the app. Resolved every one of them and were proactive. Will definitely use it again in future.

GiftBox is super easy to use, it offers a brilliant way to display tier-based free gifts to customers. This app can certainly boost the conversion rate and AOV! Moreover, the support team is extremely helpful in that they help customize the design and coding upon request. Much appreciated!

We used this app for Black Friday to promote a free gift + discount on-site. Had an edge case that made us not want to actually display the free gift in cart/checkout and the tech team was super supportive in helping us make sure this happened. My only thought for the future of this app would be to enable the free gift to refres in checkout/cart after someone put a discount in (found a loophole here).

The app is robust and we love the ability to tailor the settings for our sales. In the rare chance you have issues, their customer and tech support are EXCELLENT and available 24/7.

The customer service answered immediately and helped with my exact question, did not try to funnel me to help articles. - thanks!