Reviews for Gift Box | Free Gift Selection

Very good app, even better support. The app works well so far. Initially we had some issues with a theme conflict but support resolved it quickly. I've had to contact them three times since installation (only once really for proper technical support) and each time I hear back almost immediately and they helped me very efficiently. My only criticism is I think its expensive for an app that comprises such a small addition to the site and that may prevent me from using it long term - but I would probably say that about 90% of the apps on here.

很好用，已经用了一年多了

So happy with the results we've had using Gift Box so far! The developer team were also so quick and helpful when we needed some assistance, couldn't recommend more :)

An excellent app with comprehensive features. When encountering issues, their team responds quickly and professionally to help resolve them.

Solicitamos o apoio do time do Gift Box e prontamente começaram a nos apoiar. Conseguiram solucionar com um grande atenção e carinho. Agradeço a atenção e para vocês é nota mil!!!

Amazing customer service and incredibly prompt response! Thank you!

Had a minor issue which caused customer to get free gifts without a purchase of an item. They were quite responsive and did a custom fix quite swiftly!

Had an issue with the app - gifts weren't being applied automatically. Sent a message and 1 hour later a fix was found and implemented. Thanks for the very prompt and thorough support!

Good app. Have used it for a while and when there was a slight glitch, it was sorted very quickly. Thank you!

Toni Pons

2024-07-17

United States

great app and awesome customer service.

We LOVE this app because offering free gifts as incentives is really important to our brand. Their customer service is AMAZING. Immediately responsive and even willing to go above and beyond to help make things work the way we need them to for our brand. We anticipate being customers for a very long time. Highly recommend!

I had a problem the same day to launch the offer and I had no idea at all about how to fix it. The support team solved the issue in no time. Impressed.

I have the very best experience with the app and especially the support. Minor issue occured while using the app and I got an immediate response and problem was solved within minutes.

Jade Mine

2024-06-12

United States

Great app - easy to install and set up. Febby and Joan have been a great help and are awesome to work with!!

Blonyx

2024-06-07

United States

Really great service. They coded a specific feature for us via chat, it took over an hour but they did it right away.

Excellent app, excellent service! I've been using it for over 2 years now and the app has significantly increased our AOV. Highly recommend!

Top, service client incroyable !

Solid gwp app. Can sometimes lag a bit, but overall great option for easy gifts that automatically get added to cart. Their support team is also great -- super fast to respond and very hands on. They helped make a few adjustments to improve the gift box app on our site.

Very good and easy to use app + very fast support

Great app with a highly responsive development team and customer service. Great ROS.

Sehr enttäuscht. Leider funktioniert Sie nicht immer. Kunden wählen Ihre Prämie aber diese wird nicht in die Bestellung aufgenommen. Folge Unzufriedene Kunden, die denken Sie bekommen eine Prämie und dadurch doppelte Versandkosten!

Le service client est impeccable ! Ils se démènent pour répondre et effectuer les modifications nécessaires que j'ai demandés. Je recommande cette application pour sa facilité d'utilisation et le sérieux de l'assistance.

The customer service team is always ready to help you and responds so quickly. We are so happy that we chose to use Gift Box for our gifting promotion!

Amazing how this app works immediately without having to modify anything. It's simple to use and yet very powerful. You can also translate and change the text of your offers. Great light speed support.

Babau Barcelona

2024-02-05

Spain

Gran servicio post venda