Reviews for Geolocation

I really need to be able to disable the popup, please advise me how i can do so. I might have to just delete it altogether. What are the implications to my store if i delete it? thanks in advance

Labyrinthos

2021-10-07

United States

We don't ship to some countries because of various tax issues. Unfortunately I made the assumption that being a Shopify developed app, that it would also know which countries were available. Some folks saw the popup saying "Store ships to your country!", and were really upset when there were no shipping options. Settings also don't allow us to choose which countries are available. Please make this update to choose countries! I never should have allowed it to auto-install. :(

I did not see the email warning about this auto-install , but I did notice sales were down in the last day. Could it be this ugly 2-star pop-up? I noticed it only because I saw the note about API permission, grateful that I caught it in time to delete before more damage was done. To be fair, due to increased shipping and environmental costs not really interested in getting even more international orders.

1/ The language button locates at the bottom is hard to discover, not user friendly. Please provide options of location, otherwise move it to the top near search button as most websites do. 2/ The pop up recommendation box is A/ does not make sense. non-english speakers will not understand the recommendation box instruction when first enter the website, if it is set to English. Vice versa, english speakers do not understand the instruction if set to non-english. Why not just display language options (write in their own language) for visitors to chose, simple and straight forward. B/ too big. please provide size options to match the website style. 3/ regarding the problem of pt 1, you may add a remark at the pop up box to tell customer there is a language option box at the footer so they can switch to other language whenever they need.

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AB Crystal Collection

2021-09-28

Canada

Wrong conversion in my shop CAD to USD is wrong. when I change options in a sku the conversion changes as well

Would be great if you could make the text customisable on the pop up so we can personalise it. I am looking for alternatives as it's very abrupt & doesn't suit my store.

I just added the app but it's showing different store name on the popup how do i change it?? There is no option of editing the Text that my customer is seeing.

Music Discoveries

2021-09-15

Canada

I just added this app to my shop and the currency conversion is not correct. $4.50 CAD is converting to $4.00 USD, which isn't right. Plus my customers will never find that little button at the bottom of the screen. I was looking forward to this feature, but I'm going to delete it.

La fenetre contextuelle ( Pop-up ) est vue comme un spam pour la publicité facebook. C'est très mauvais d'utiliser cette application !

Paper Plus Cloth

2021-09-14

Canada

As per an email from Shopify that this app was going to be added to shops as of Oct. 4, I decided to download it ahead of time and right away it caused issues for customers viewing my website outside of Canada. It displayed incorrect prices that were converted TWICE! So if I had an item that was $45 cad it should have displayed $37 usd, but instead converted it again to $29.50 (the US equivalent of $37cad). How does that even happen? I fear for everyone who will find out bad this app is on Oct. 4th

I used to like this app when it was a discreet selector. Now a giant annoying pop up. Very disappointing change

While Google SEO Engine just recommends to show the conversion pop-up, this app is forcing it. This app should give us the option to enable automatic currency conversion with no annoying pop-up. Automatic currency conversion is adopted by many many web sites, for example booking.com, etsy.com, linjer.co (Shopify hosted). I insist that you guys improve this app to enable automatic currency conversion with no pop-up.

This app is truly perfect for giving visitors a shopping experience that's based on their own location. A must for any store!

Very bad. Does not match the look of my store and if I don't activate the pop up recommendations (which is blunt and ugly) the geolocation function does not even work at all it instead directs all customers to Andorra! Looking for an alternative as quickly as I can to get out of this mess..

I was disappointed to know that the orders made with a different currency can't be edited and I think this is a very feature of this app because it limits our sales and customer service performance

I would like to be able to customise the text in the popup, also it always opens in a new tab which I would like to not do

This app is simple to set up and install. The only downside is not being able to customise the pop-up more. We would like to make it smaller and remove the flag.

I really really need the selector to be customisable more. I need to be able to place it in my header and I need to be able to shorten it to display just currency code, ie: AUD, USD None of my US customers are finding the selector when they don't use the pop-up. It's incredibly frustrating. Please at the very least, have a shortcode I can install in the header for currency switching.

I am very pleased with the support team. I experienced an issue but it was very promptly resolved with professionalism and encouragement

Please make it so that the currency can be converted automatically based on the customers' location instead of having a popup that "recommends" to switch the currency. Most people just close the popup without reading and that reduces the conversion rate once they realize that the prices were in USD and not their own currency. Update: Apparently redirecting users like that goes against Google’s T&C so it’s not the developer’s fault. Changed the rating to 5 stars.

I cannot get this app to work. It tells me I need to set up countries/regions to use it, but these are greyed out? The help page does not help at all.

I tried this app once and it wouldn't work properly. I deleted it and contacted my theme build to see if I could move the currency converter to a more prominent spot on my site. They directed me back to this app. I re-downloaded it and right away it said it can't support my store. I reached out to the support team and all you said was you were working on it. The ratings on this app speak for themselves. I would love a solution if there was one.

A shopify in-house solution for currency conversion is despeartely needed but this app does not deliver. It needs to have the option for an auto-mode where it will simply update the currency based on user location. And then we can still offer a manual option on the website if needed. But shoving users a popup in their face as soon as their land is just not a very nice UX.

We were previously using the Geolocation app to show a higher price to users from Switzerland. A few days ago, we got a warning from Google Shopping, claiming that we are violating a policy by doing this. They disapproved a few items. We then proceeded to remove the Geolocation app from the Shopify store. After solving the issue we contacted google and asked to check it from their site. Here is the problem: Google is still seeing a different price whenever they access the site. How can we stop the price from being changed? What could the problem be?