Reviews for Free Gift Box:BOGO+Buy X Get Y

This application works great. It is perfect for creating product giveaways. What's more, it's free, better than that?

The technical support is very good and fast, they have helped me to solve my question satisfactorily. Although I haven't used the app yet, the tests carried out give a very good impression.

This app works great. But I need some help and I don't know how to contact the support. I cannot find any option to do it. I want to change the font style to match my store font, but I don't know how to do it. Can you please help me out with this?

LIUBAVA HAS THE BEST CUSTOMER SERVICE AND I TRULY APPRECIATE HIS HELP. LlUBAVA, FIXED CERTAIN THINGS IN THE STORE WHICH AM VERY GLAD THAT EVERYTHING LOOKS GREAT PLUS THE APP IN THE STORE. THANK YOU.

Very easy to use. I needed some customization work and it was done straight away. Very happy with the app

Vitalii is the best! The representative was very responsive and got the app to work as we desired! This is a great value app.

*** SHOPS BEWARE! *** DO NOT USE THIS APP if your store accepts discount codes or has collections! If I could give this app negative stars, I would. I know that's dramatic, but the hell that we've been through with this app justifies the drama. We added this app to our store because we add free gifts at $25 and we were hoping to involve the customers more in the process by giving them choices for their free gifts. I got it all set up and it was working until we had several customers let us know that their discount codes weren't working and that the free gifts weren't there at checkout. We then toggled the button in the settings that says "Allow discounts in checkout with gifts" (it had defaulted to "disable discounts in checkout with gifts.") Okay...I wasn't sure why this was even an option. Of course, I want our customers to be able to use their discount codes. I reached out to support about this, and they warned us that this would create ghost products, but they wouldn't cause any issues. Unfortunately, this added a condition to every single one of our collections that says "product type is not equal to ghost_product," effectively adding every single one of our products to every single one of our collections. This has made our navigation useless, confusing customers, and has likely affected sales in the last few days. Additionally, this app will charge people for their free gift if they do use discount codes at checkout. We've had upset customers and have had to issue refunds. This makes out company look like we're trying to scam people! I reached out to support again and they confirmed that the app was supposed to add all of our products to all of our collections. That's just how the app works due to the ghost products that it has to make. The app was also working correctly when it charged people for their free items if they used a discount code. These aren't even bugs! It's just a poorly built and untested app! "We are just the beginners, so we are constantly developing and improving our application to make it more user friendly. Thank you for your honest feedback. We will be working hard on it to improve our application in the shortest terms." This is unacceptable. The Shopify App store isn't a testing ground for incomplete or malfunctioning apps. People need to be able to use discount codes with your app without it completely messing up our collections and navigation. The whole point of this app is to add FREE gifts to orders, not to charge people erroneously and to erode our customer's trust in our brand. This app should be removed from the store, improved, and TESTED thoroughly before anyone else has these horrible experiences. I definitely wouldn't trust any of the apps that these folks make. I'm sure they're all untested and not to be trusted.

Very useful app that is free to use to employ free gift function into shopify. But the best part is the customer service that is helpful and patient when you face an issue

Liubava was very helpful with my app questions. I have not used it yet but the help I have received was good.

great customer support, they have reply really fast to my doubts and concerns. There is a way to set up the discounts without dis

Cette application n'a pas ce dont j'ai besoin, mais en conclusion, j'aime toujours cette application. J'ai besoin d'une application ayant de nombreuses fonctions que celle-ci !

good service，good service，good service，good service，good service，good service，good servicegood service

Great easy to use app and the customer is by far the best very helpful. Keep up the great work thankyou.

Easy and quick set up, it does exactly what it says. Customer support is also responsive and helpful.

Si recomiendo esta aplicación me encanto y el servicio de ayuda es excelente te ayudan a resolver duda y preguntas super rápido.

Great app, cool features, and nice communication with the support chat. This is what I was looking for !

Very good app. I tried 3 more for free gifts, but this was the only one which worked properly. Very happy with the customer support, also.

Très utile ! SAV de qualité, rapide et efficace. Je pense continuer à utiliser cette app, elle permet de répondre à des besoins que ne propose pas shopify

I have just installed this app and find it really easy to use and think it will be a valuable addition to my shop and customers; the help team were great at answering my questions about customizability

Very nice and quick support, had some issues with discounts adds and they were fast answering me. I recommend it ! Thank you

日本円表示に対応していないのは少し残念だけど、素早い対応してもらって感謝しています。無料でここまでのクオリティが実現できて素晴らしいアプリです。なんと言っても対応スピード感が過去最高！おすすめのアプリです！

Easy to use and friendly support. thank you very much for your help and your expertise. Only few minutes to add, learn and make it available to customers.

Fast replied our question, great service. and fixed it so fast. good apps I ever seen. please try this app!!

Amazing customer service ! They manage to set up my cart exactly how I wanted it ! Really functional

Vitalii helped me out and saved me so much time, great app, lets me do exactly what i required which was add a free gift with a specific product added to cart, great service!!