Reviews for Fraud Filter

Worthless app, unfortunately. It won't block orders...it will only cancel them after the fact, if it works at all.

WASTE OF TIME DOESN'T WORK! DOESN'T WORK DOESN'T BLOCK ANYTHING, ANYTHING, DOESN'T WORK AT ALL... USELESS NEVER WORKED SINCE 2016.... THAT IS WHY IT IS FREE.

Doesn't do anything... Have had multiple fraud orders always from same IP address, so setup a IP block... and the fraud orders keep coming in... no warning, no cancelled orders... I tried both settings nothing does anything

If you want to block false abandon checkout cart- this app is USELESS. Not sure if it would work for orders with transactions, but from other reviews it seems not useful at all as well.

I would be happy to update my review of this app. However the MOST BASIC use scenario doesn't seem to work: managing a black list of customers that I don't want to allow to place orders, based on a shipping phone, email or address. I created a test order using the exact shipping phone I would like to block and Shopify processed the order normally. I can't believe that Shopify doesn't have a functional method for blacklisting certain customers.

This app does nothing. It does not work. I have to write a minimum of 100 characters but I have nothing more to say apart from this app is pointless.

I can absolutely confirm Absolute Scientific LLC's review that this particular app does NOT do anything in regards to blocking suspicious/fake emails. Shopify support suggested me to install this app but seriously this does absolutely nothing against fraudulent actions of users. Blacklisting emails and other information comes builtin in other CMS platforms and Shopify doesn't. This is highly condemnable when it comes to security! On top of that, I was suggested to install a paid app to get these features! Are you kidding me when it comes to security?!

Stopped working... It was good for my needs when I tested and set it up. But now I just received a fraudulent order today that *would have* been caught by my filters, but wasn't. For whatever reason, Fraud Filter has disappeared from the order details page. It doesn't show up under the Fraud Analysis portion for any of my orders anymore and isn't running my rules. It did when I first set it up. What the heck?

This app should be called, "voluntarily share your customer's info with us, and we'll do nothing for you in return Filter." I need an app that can block specific customers, and also block sales to specific states and zip codes. Fraud Filter claims it can do that . The rules that I set up, were made to do that, but, this app does NONE of those things. This is just a scheme for them get your customer's metadata. It's completely useless for anything else. Clearly the 5 star reviews are fake. Don't use this app. It's a fraud. You've been warned.

I have been using Fraud Filter for a few years now. Very happy with this app, easy to install & set up. Highly recommend.

This app is great, Fraud Filter has helped saved a lot of time and money for Torres Targets and our website www.torrestargets.com

I've added 2 filters (email and Browser IP) but both are not working. Please fix it or delete this app.

LOCKNLUBE

2019-02-28

United States

After install, none of the fields are editable so I'm unable to create a filter or use the app in any way. What gives?

Titania Creations

2019-01-23

United Kingdom

This app no longer works properly, it flags up but no longer cancels the orders, no point in having it installed.

Reloads about 5 time and the goes back to the apps page!Reloads about 5 time and the goes back to the apps page!Reloads about 5 time and the goes back to the apps page!Reloads about 5 time and the goes back to the apps page!

Has never worked properly. Does not block anyone, any email address, country etc. Therefore still getting Indonesian and Malaysian orders that should never get through that we have to cancel manually.

I have had this installed for a couple of years. would be useful if the app could also conduct a general IP block not just at point of orders/

This is a Great app to block orders from all fraudolent customers. you can choose Multiple way to block. Give a try!

Garbage App, It doesn't work right 50% of the time. It cancel's peoples orders when its not supposed to. Way to finnicky.

I'm relatively new to the app, and some of the features aren't as clear cut as I'd like. Still, the app does work. I put the first and last name of someone that I wanted blocked, and that person is now no longer able to order from my store using that name.

Wrought Iron Haven

2018-09-05

United States

Good app to detect them scammers. A great thing that they don't promote is that you can block freight forwarders that can really be an issue with chargebacks. We blocked them ALL for our Home and garden site https://wroughtironhaven.com. You can to here's a zip list Id recommend blocking: 97230,92683,10469,11212,33198,33178,33166,33195,33122,33126

Same fraud guy orders from me every month and my other fraud software catches him but Fraud filter does not. Shopify developers need to address blocking fraud emails that are blacklisted.

Come on Shopify what a STUPID APP! Your application has fraud alerts already, why would you not tie these into this app? How stupid are your developers. All fraud cases are generally one time customers, how the hell are we supposed to set a filter on them? The filter is the fraud analysis thats already been done.

I set up several filters and none of them worked. Waste of time.

don't waste your time, it does't work