Reviews for Formilla Live Chat + Chatbot

Formilla is easy to set up and use. Special thanks to Tony for fast and effective support to solve the tricky issue.

A Very nice Live Chat App that was very easy to install and very helpful in connecting with my website visitors and answer all their questions while they browse the website! A must have for your website!! I Absolutely love it & recommend it!

It was a pleasure to chat with Brooke, she is amazing and helped us set it up and it’s full of awesome features. Thanks.

This app is totally awesome! Easy install. Simple yet comprehensive instructions. Absolutely the best customer support and so much more than a great live chat app. Includes newsletter (email) messaging, in-app pop up messages, integration with Google Analytics and others, helper bots and more. Love it.

Formilla is a great & easy app. Excellent, fast problem-solving support. Recommend with five stars.

Works great with great support. Pretty simple to set up, but support is great if you need help. Very satisfied.

I moved over from another chat app that was difficult to use and not timely in receiving chat requests. Formilla is neither of those! This is an awesome app. Easy to install. Easy to use. Fast connections with chat customers. The only thing it lacks is your potential customers cannot send pictures in chat thread. Formilla tells me this is going to be available very soon. Looking forward to that feature coming on board. This is the chat app to choose if you do not want to mess around with cumbersome installs, bots, etc. Simply download the app and you are chatting with customers in real-time!

Its a good app its simple and easy it's doing the job perfectly. i recommend it 100% Thanks for making such an amazing addon. One click install. No coding. Heaps of options. Looks great. Works great. Automation is insane. Couldn't be better. Oh and the mobile app works great too.

Surprised at how many chat requests we get per day after implementing this tool. Very happy so far and getting more conversions!

Works well, but (to my understanding) messages received while agents are offline don't have a contact option, so I'm not sure how we would get back to them. Otherwise very happy with how the app works!

So far soo Good ! Tried Tidio And It's missing many features. Formilla Is the best we have tried soo far. Thanks

I tried several chat apps before this one and none were halfway as efficient! I love that I can chat with my customers anywhere I am via my iphone app! This is so perfect!

Awesome app, just downloaded it and I am so much loving it

What an absolute beauty of an App. Totally ups your customer service game. Edit: It's now been a month since I've had Formilla live chat. I'm still blown away, it's the number one app I use on my phone because of the amazing notifications of visitor on your site in real-time. I quickly go on and see what product they are viewing and write a personalized message about the product. "Let me know If i can help you with 'product name'. I recommend this APP, it's more than a live chat, it's an entire CRM. Or just let the automated 'smart messages' do the work

Just great app, easy to use, lots of great features, immediately on, greatly customisable and localized. Support is fast and perfect. Android app works great as well as desktop version. It is great to be able to chat with customers while on the go...fantastic!

I installed this app last night and have already had two chats with customers! So far so good. Easy to install and pretty intuitive. Although I have analytics connected to my site, I do like the real time tracking of customers. Hoping this will increase conversions.

I did no research on live chat apps and just picked one that showed up in Google. I was blown away. It just works, right out of the box. So simple, and effective. Customers love it. However, don't tell your friends you have it on your site, they will troll you.

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Bel Viaggio Designs

2017-05-19

United States

Love it! Easy to use and cuts down on emails and phone calls.

great app. the premium feature is a must. getting all the chat transcripts is very helpful

Cody James Tools

2017-02-27

United States

Fantastic app! The price is unbelievable for what they offer. Customer support is top rate

Awesome app! We tried many and this worked the best for us!

I tried a ton of different chat apps and customer service apps. I didn't really like any of them. Now, this app, I like. Formilla is easy to use, easy to install and I can use a phone app to chat with customers as well. So, I don't need to sit at my desk 24/7. Well If I had a life I wouldn't need to. I can at least walk the dogs whenever I want without worrying about missing something important.

Easy to install and use. Excellent app for Live Chat

Great App!! Easily integrated with Google Talk . No hassle