Reviews for Fast Simon AI Search & Filters

I use this App for Filter Search and sale tags. A few other things as we'll. The service has been great! If a function does not work the team will get back to you and fix it.

Fantastic company! I cannot say enough good this about their support! Is is second to none! I had trouble setting up a keyword filter. Alex and Kate showed how to do it and fixed a problem that occurred immediately. Thanks again Folks! Don lightingwithinnovations.com This is my second review! Fantastic support! I had another small issue with a filter and Yael and Ed fixed it with-in 24 hours. Could not ask for more! Don lightingwithinnovations.com

Great app. I needed assistance on the free version, and got support like 5 mins after by (Super) Ed.

Their support team is very responsive and helpful! I got a response within a day and it was helpful.

Great App. I used the app .Its very easy and support is very fast. Thank you so much for the best support. I really appreciate it .

I am very satisfied with the application, and especially with the customer service. They were very responsive and set up the app on my theme which was not in their explainer video. I highly recommend

They have a very responsive support as well as development team. My issue was identified and addressed timely. Great job!

This is a great app. I saw a conversion rate increase right after installing. I suspect this app is helping my customer find the right products.

Had issue using the app, Just finished a online help out section by Ido Barel, he fixed it in 5 minutes!! Wow, the filter style problem bug me for days and can't believe how efficient they are for improving my website!! THANK YOU

This app helps with site speed when filtering through collections and also their Devs are super helpful if you run into any issues!

My company has been using Instant Search Plus for a while now, they offer great service and app support.

Freestyle USA

2021-07-19

United States

We're leveraging InstantSearch+ for search and collection pages. The tag-based filters are extremely powerful and everything is customizable and fast. The support has also been quick and helpful whenever we have needed it. On top of that, whenever we are seeking any additional functionality, I don't know how they do it but they seem to always have a path to resolution and they always have it quickly. Our team has been very happy with the level of customization we have been able to achieve. Thanks to Ed and the whole team over there!

Highly Recommend! I was so incredibly please by the Fast Service. It makes searching easier, aesthetically pleasing & your ideas are totally customizable on their dashboard! 10 of 10 recommend this App!

One of the best onsite search Apps I have used in my career. Tons of features and customizations that any user can take action on. One of the greatest values of instant search is their customer service. Extremely fast response times and if they can't resolve over email they will schedule a 30 minute session with you asap. Would highly recommend this app to anyone on the fence or in the midst of researching on site search software.

Great App, very good at what they do and extremely helpful in assisting us on tasks. Would highly recommend

I used this app to allow for realtime search results as you type. The search results are very accurate and it does what we need. It also has a lot of customizable option and filters. I highly recommend this app!

We used this app for a year at the rate of $49.99/mo without any issues. But at the end of the year, they inform us that they now base their plans on monthly Sessions (not the number of search queries) and that we're now forced into a plan that is $129/mo. That is an unreasonable upsell considering we spend on marketing to increase our traffic (sessions) but that does not necessarily translate into increased use of this search bar app. Why? Because we target our advertising at specific products and pages. In-store Searches are primarily driven by Organic Traffic. So why should we pay more for a search bar because we advertise more? Especially when that does not impact searches by organic users? If we have 72,000 sessions but only 2,000 searches... why are we paying for sessions? These things are unrelated and it's a sneaky way of linking their fees to our marketing spend. Big NOPE. If you want to be penalized for spending more on marketing and increasing your sessions, then this might be the search bar for you! But there are plenty of other highly functional search bar apps that charge based on actual use of the search bar - based on searches. When asked for an explanation about this via their support channel the responses were timely but terse and uninformative. For $129/mo you at least expect very friendly customer support. After the initial 1-star review we posted they reached out to complain about details of the review but not to offer any sort of remedy to the core issue. Seems they are more concerned with review stars than with customer satisfaction.

Great support! very useful for helping customers search for products, and it fits well with my store theme.

BlackToe Running Inc.

2021-06-25

Canada

Support is very responsive and they work hard to make the solution have not only the functionality but also the look and feel that works. The actual functionality of this solution is top-notch.

We are using this application as our Shopify search engine. It was quite fast and easy to configure and we obtained results inmediately. Highly recommended.

We use this app for our onsite search - it's been a great improvement on our previous app, Algolia. We are looking forward to implementing Fast Simon across our category VM, filters and PDP recommendations. Highly recommend.

IS has really helped us bring our Shopify store to the next level. With more than 10,000 SKU's on our site most applications could not provide/handle the extensive filter/sorting options that IS has to offer. Would highly recommend this application to anyone looking to take their online presence to the next level.

Great app with many integrations in one place. This app will make much easier to find products for customer. I had some issue before but the support team helped me and everything is exactly how I wanted.

After trying multiple search engines, I finally found it to be what I believe is the best. This search engine can quickly locate the most minute detail in a product description and present to the user a complete listing of all products containing that detail (i.e., the color ‘red’) in a speedy and user-friendly style. My site includes hundreds of products where individuals may be seeking a product trait as opposed to a product name, and this engine is an incredible tool for a fulfilling, enjoyable consumer experience. A Very Happy Ralph Turchiano -CEO AlchePharma

I'm using this app, the search engine is intuitive and easy, Its helping me with very complex products that have many variants. Support has been very good.