Reviews for EZ Importer ‑ Order Importer

We used EZ Importer to get existing orders over to Shopify - it's a pretty straightforward tool and did exactly what we needed. It did take a few attempts to upload the first couple batches, but once we got the data mapping down, it was easy. Definitely recommend!

We used this app to move our client lists over from an existing very old website. It took a few attempts since they titled the data very differently but with the developers help we were able to successfully mover over a lot of data. We would highly recommend.

We tried other apps without success, for a migration from magento to shopify. EZ Importer is absolutely the best if you needs right orders value and right reports from analytics. We are in progress for 20k orders migration after a deep test, using documentation and support via email. Recommended

It wasn't a straight forward process, but that was only caused because I couldn't change my files as needed. The service though was incredibly good, very patient and really willing to help with everything. In the end I was able to import our Kickstarter data exactly as we wanted it! The app itself is very good and easy to understand. I can really recommend it, especially if you need there service.

This app is the best. Simple and easy, it import all my orders from another platform in short time.

Clinch Gear

2018-08-08

United States

This app has an easy to use interface. Once you get the data mapping set up, it is simple to import orders. One downside was there was no way to pull inventory. Had to do it manually every import. After talking with Ralph, they set up a way to pull inventory automatically when you import orders. Very impressed with the customer service and attention given by Ralph. Highly recommended if you are needing to import orders to your Shopify site.

I dealt with Ralph (CEO) for EZ Importer. I was ready to call it quits when it didn't work the first time (and I am brand spanking new to Shopify), he offered to do a refund because I wasn't getting it right but he also offered to help me if I was willing to give it another try. So I gave it another try and he went way above and beyond to help me get things working properly. If it were not for his amazing customer service and willingness to help, I would probably have spent even more money, hiring one of Shopify's help staff. Thanks for what you did Ralph. MUCH appreciated! Regards, Mike's Phyto

It's not cheap, even after special pricing for volume, but it's a solid app that does exactly what it advertises. After a few days of cleaning and arranging our data and a couple of quick fixes helped by the solid support, we had no trouble importing ~90k orders into Shopify in about 36 hours. One suggestion: let us input default values for fields directly from mapping, so we don't have to add for example a long column with the same country code in every cell. But still 5* and highly recommended for big order imports.

Seamless integration with FAST customer support!

We were having trouble finding a solution to import the number of customer orders from our old site to our new site - and it is pivotal to our loyalty program. EZ Importer was exactly what we were looking for and solved all of our needs! Data mapping is confusing but the owner Ralph was extremely helpful and walked me through every step of the way. He was so nice and accommodating, even offered to be available if we needed his help over the weekend. He was also extremely responsive to all of my many questions and did specific mapping for our store. Cannot recommend highly enough - great app - did what we needed it to do with amazing support. :)

I had no hesitation to give this app a 5 star rating. The app was intuitive, documentation is well written and we did not experience any bugs from the app. The cost is also fair and reasonable. But what separates this app above the others is the service & support that Ralph provides. Excellent response and a true servant attitude. Thank you Ralph for all your help.

Great app, and great support. Highly recommend. Had some issues with a bit of an outlier bug, and had support help me in no time. I do wish there was a way to preview an example of the order that is going to be imported before you actually import it, but that's really the only thing I would suggest adding. Thanks!

Dwiss

2018-05-03

Switzerland

Great and easy to use. I had made some kickstarter campaigns and I needed to import the backers to my shop, EZ importer really make that easy. Thank you guys.

Great app, great support, 6/5 stars! Thank you Ralph :)

We often have invoices with 100+ items. It can be a real chore to enter these into Shopify. This app makes the task a breeze. We generate our orders in google sheets and export them as CSV files then use this app to import them. As long as you've mapped the columns correctly this works very well. Also the customer support has been quick and great. I'm thrilled this app exists! Thanks Ralph!

This is a very intuitive and easy to use app to import orders from other systems/ sources! Ralph was very helpful and responsive in answering all of our questions and providing additional suggestions and insights. We would definitely use this app again if ever needed and explore other Highview Apps as well due to the positive experience working with Ralph!

We had a huge number of orders to import from a diversity of sources. This could've been a huge headache with lots of opportunities for mistakes, but EZ Importer made quick work of it, and Ralph was *exceptional in his support, even creating the first mapping for us and explaining each step and potential 'gotchas' along the way. His responses were always clear, articulate and thorough — and incredibly fast! No brainer to use this for our imports going forward. Great software, great support. Julian Bleecker omata.com

This app is remarkable! It delivers on what it says it will, is very easy to use, and the support is off the charts in terms or responsiveness, friendliness, and prompt issue resolution/troubleshooting. Solid app; beats out any alternative out there.

the app developer is really helpful and fast response. He helped me out on my special mapping request and I am now using this app to import now. It is a well designed and coded app, fast, clean and easy UI.

Fantastic App. Fantastic support. Couldn't recommend highly enough :)

This is a great ap - easy to use, and the customer support is unreal. I was given support over an issue before I even contacted them about it. Then I screwed up my import again because I wasn't careful, and I was pleasantly surprised to see that when I deleted the orders I had imported using the ap, the credits were returned to me. Awesome! I will definitely be using this ap for all my order importing needs.

The five stars are for Ralph. We migrated 13 years worth of orders from our previous platform (Nexternal) which involved a ton of work and troubleshooting on our end massaging data output from the old system before it would be anywhere near ready for import. We hit some unexpected snags, including overlooked technical problems in some of our source data. Ralph was always very prompt and helpful and courteous as could be, beginning to end, despite all the challenges our project posed. He spent more time on it than I ever could have expected.

Very easy app to use. Had a support question and Ralph was excellent in his response and understanding. Would highly recommend this app to anyone.

Used this app for a very large order import. Incredibly helpful, knowledgeable and quick to respond. A pleasure to work with. Everything went wonderfully smoothly.

We love EZImporter! Ralph and his team provide great support, helped us get setup, and continue to support our needs and be open to new ideas / features! We couldn't be happier with EZImporter and Highview Apps!