Reviews for Etsy Integration ‑ CedCommerce

I've used Ced Commerce Integrations for years with Amazon, and now with the Etsy Integration. It makes life so much easier when matching products and moving between platforms. Plus their customer service is top notch, any issue or questions are handled promptly. I can't think this team enough for their service and app. Thanks sooo much!

We've been using this app for several months now, & it has been smooth sailing. I am relieved to have found an app that works properly & does what it is supposed to! (We tried 2 different companies integrations previously, & both were buggy disasters that often went down for days at a time or deleted listings, etc.) CedCommerce was very quick & easy to set up, all of the options you need within the app are available, & the few times I've needed assistance, their support team was able to help immediately, & were very knowledgeable & friendly. I recommend the CedCommerce Etsy Integration app highly!

So far so good! Reached out twice and the customer service is amazing.

I've been using this app for a long time, it's so awesome. And the customer service is super helpful. Highly recommended.

App was easy to use and customer service from support team provided excellent guidance on my setup questions.

Suryansh helped me connect my Etsy shop with Shopify after having had much trouble. They were very quick and helpful. I'm so grateful for their expertise and quick troubleshooting, Thank you Suryansh.

Very useful app for Etsy integration and the customer service is excellent.

Happy with Cedcommerce, as it makes things easier for me.

Love the app and customer service is very helpful when needed. I love that I can link my Etsy with my Shopify. Very nice app to have.

Great App and the support is excellent Vikram helped me every step of the way. No issues could not be resolved. I highly recommend!

Love all these CedCommerce Apps.

Great app with great customer service - on the rare occasion I have an error, they are very quick to jump in and fix it!

You cant choose manually what to import, might work well if its the first time you import from etsy to shopify, but if you already have etsy listings at shopify and want to import just newer listings its hard to use.

Home Folk

2024-05-22

United States

Great customer service. I needed help with resolving an issue and they explained it to me right away.

This is a fantastic app. Easy to use, seamless experience, and immediate customer support through chat any time of the day. There is a little bit of a learning curve, but it's not complicated, and once I learned how to use all the features, it was smooth from there. I highly recommend this app to get your Shopify Store over to the Etsy Marketplace. Amazing! Thanks to the team who developed and is managing the app.

Koss Design

2024-05-14

Ireland

NEVER use this app. I REPEAT, NEVER USE THIS APP. Not only it bugs, but they upload all your product (while you asked them not to do so) AND ERASE HOURS AND HOURS OF SEO WORK YOU HAVE DONE ON YOUR PRODUCT TO AVOID AT ANY COST, TRUST ME! There are also plenty of others new apps cheaper, which I will migrate once my contract ends with them. Never again!

A very good app. Has all the features to make the Etsy integration super powerful. I have used this for about 3 years and can't say I've had too many complaints. On the rare occasion when I did, their 24/7 support was so excellent and in almost all the cases sorted out whatever was wrong immediately.

Amazing app! The integration is great, seamless and fast. Also customer support brings top notch service. I had an issue and after a brief minute or so they fixed the issue! I highly recommend this app!

I have used this app for several years. I haven't had many issues and when I do support has always been responsive and fixed quickly.

horrible service, unprofessional and there is no support while their app is down. BEWARE.

This is a FABULOUS APP! Seamless with my Etsy store and excellent, prompt customer service. Thank you!

Riya has been very helpful with setting up my integration from Etsy to Shopify. I loved working with her and would definitely reach out to her again if I run into any issues. So far, I am pretty satisfied with this app.

So far everything has been seamless to use. Any issues or questions I have had have been answered through their chat.

I hope you read this review before pulling the trigger with this app. Start from the bottom. Update 4/16/24 They promised me 2 months of free service and continuously have had excuses why it never came to fruition. They asked for a meeting which I agreed to at 8am. I received a response at nearly 9pm which I didn't see. So they shut off the service. and I got the following email: "Yes, let's connect at 8 AM EST. You got charged because we didn't have the meeting as I mentioned earlier and therefore I didn't cancelled the plan at that time. But now is cancelled." So now I have 100's of hours helping them sort out THEIR bugs and then they just cut it off. I'm moving on to another platform. Update 3/28/24 We had quite a bit of inventory updated in Shopify. Some items have 200 quantities available. I noticed that the quantities available on Etsy were all limited to 99. Etsy has a maximum quantity available of 999. I was told by CED that this is a limit of Etsy. Little do they know, I've been in application development for over 25 years. So I referenced the latest Etsy API docs (v3) and there is no limit as they would try to make me believe. Then I received this kind email from them ------- "As per Etsy's policies, the maximum inventory quantity allowed for a single item is 99. It's crucial to adhere to this limit to avoid any potential issues, including account suspension. To ensure compliance, our system automatically syncs inventory quantities to Etsy. If the inventory quantity exceeds 99 on Shopify, we cap it at 99 when syncing with Etsy. Subsequently, if an item is ordered and the inventory on Shopify drops below 99, the inventory on Etsy is adjusted accordingly" ------- 3 Hours later I received this email "After consulting with our team, we have decided to accommodate your request to send a maximum inventory of 999 items to Etsy. However, please note that implementing this change will require some time, approximately 3 to 4 business days." ------- I guess I'm special, not that they made a mistake in their programming. ---------------------------------- If you have a store with more than 1,000 products, I'd steer clear of this app. I have spent countless hours with their support team dealing with bugs. Here is a brief rundown: 1. Etsy doesn't require you to have SKUs for different quantities. The problem with CED is that instead of telling you there is a duplicate SKU, they arbitrarily create a SKU for you. This is a huge issue when you have a sale and the SKU is changed by CED. And if you have accounting software tied to Shopify, the problem is tripled. So let's say you have Item A and it comes in quantities of 1, 10, 25. You add a variation in Etsy for quantity and a drop-down box is presented for the buyer to select. When CED pulls in those variations and a SKU is not created in Etsy for each variation, they pull it in as individual items and arbitrarily create a random SKU. 2. I have over 4,000 products that had to be removed from Shopify, then manually removed from CED. I had to reimport all of the products and organize them in Shopify AGAIN. I was told that they wouldn't charge me for the month because of ALL THE PROBLEMS, but they did. When I

Shrig Shop

2024-04-16

Denmark

The app is easy to set up and works smoothly. Good customer service. Recommended.