Reviews for Magical Product Fees

Great App and great support! We had some problems at the beginning but now it is the only app which provides all the functions we need, like fees just per cart or per article.

NullAlkohol

2024-09-04

Germany

Perfect, funktioniert alles super. Bei Problemen ist der Support innerhalb von 1-2 Tagen dran. Sie haben mir bei der Einrichtung geholfen und bei Themeupdates alles angepasst.

The app is useful for adding custom fees, but we’ve noticed the fees don’t always appear at checkout. It would also be great if we could rearrange the fees to show below the product in the order summary. These issues are impacting our checkout experience. Hoping for a fix soon!

We love it – it does the job perfectly and Max from the support was super helpful with any questions that came up. You can check it out live on our website by ordering some Kombucha

Max from Magical Product Fees was able to solve our issue very efficiently which is greatly appreciated!

It's a nice app for adding a variant fee to Shopify products. When I had issues, they helped, even though it required me to hire a Shopify developer. You are doing wonderful.

It helped us to charge deposit for returnable cans for the Dutch Market. We got great support from their team.

Funktioniert. Und was nicht funktioniert wird durch kostenlosen aber super guten und extrem schnellen Service passend gemacht und genau passend angepasst. Danke an Jeff!

Best thing about this app is the timely and helpful customer service. Both times I have had a question, the support team has answered it and/or fixed my concern quickly and with good explanation. The app itself works well and is easy to customize.

Great help

Their percentage based fees are only for Shopify Plus stores and the fees are mandatory instead of optional. Truly a useless app.

Amazing support. Instant response times and fixed my small issues immediately. Ireland introduced its Re-Turn scheme for cans and plastic drink bottles in February. I set this app up within an hour and was able to charge the deposit fees on in-scope cans and bottles from day 1. Perfect solution for any recycling can or deposit scheme in any country. Works perfect for us here in Ireland. Highly recommended!!

Super helpful in setting this up. Thank you!

Whereas another Shopify app store left us eating dust for a couple days waiting for promised and paid help while a deadline loomed, these guys jumped in right away and helped me get what we needed. Beware of the false support promises of others and please note when a company like this proves they will be responsive and go the distance to make sure their app works with your store. These few need to be rewarded with orders and are worthy of trust. Shame on the others we wasted days with waiting for replies and promised help.

Jeff is so helpful and very responsive! Highly recommend.

Seamless solution for state regulatory compliance. Outstanding tech support with installation and customization.

It's good, and the support team are great. Works well, and the support team were patient in finding out my problem (self inflicted error with Flows). Good stuff!

Jeff and John were very responsive with my initial pre-sale questions. They took the extra effort to show me a live demo and host a video meet to explain how I would set up my recycling fees. I'm very pleased their product delivers as promised. Everything works as advertised, and I know I can get a fast response if I have any follow up questions.

The technical support provided by the application team is remarkably prompt and efficient. Their assistance in setting up our online store and integrating it with our point-of-sale system was amazing. Highly recommend this app to get those bottle deposits added.

Just installed and so far we are very happy with the app! Had a slight issue due to using an old theme, but they answered my email almost immediately and had everything resolved right away!

This app was easy to set up and use. When we ran into a problem, the support was very speedy and helpful!

Support very fast and efficient when I needed some help setting up the app for my store. App does exactly what you want it to and works great.

Really good app, and superb customer support from John, who helped me get everything set up and running perfectly in no time. Thank you!

We tried a couple of other apps, but it didn't suit out needs. This app works exactly how we needed it to add eco fees for our products.

GREAT HELP! Got our fees working for us on a Friday. We were able to get things working really fast and it looks great on our site. Thank you