Reviews for Google, Facebook & Insta Ads

Extremely disappointed. I paid for the Pro app and have had an API error since opening the account and setting up a campaign. I've sent multiple chat messages and emails first requesting support, then to cancel and refund my subscription. Zero response thus far.

Very Poor.

AVOID INSTALLATION. I opted for the $44 package, which includes three services: Facebook Marketing, Facebook Remarketing, and Facebook Upselling to Existing Customers. Unfortunately, only the Facebook Marketing feature functions correctly, while the other two consistently display errors. Despite multiple complaints and reassurances from the support team that the issue is being addressed, three days have passed without any update. Continuous attempts to reach them through their Chatbot and email have resulted in silence, with no responses received from either channel.

Catholically

2024-02-13

Italy

**************** GOOGLE ADS DOESN'T WORK!!!************************** They have a problem. For sure. I should have read the review prior to paying 89 euro a month. Support is gone most of the time and when they are online they don't answer. I have been waiting for them to fix this problem for over 3 months. Paid and waited for NOTHING. I will report them to Shopify and I am warning you: don't buy this app! UPDATE: This app polluted my Google Merchant Center with items uploaded by the Shopify API interface. Created a mess and destroyed my account with items in error. DO NOT INSTALL THIS APP. THIS IS HOW GOOGLE ADS DOESN'T WORK. 4 MONTHS WAIT PAYING FOR NOTHING! (<_InactiveRpcError of RPC that terminated with: status = StatusCode.INVALID_ARGUMENT details = "Request contains an invalid argument." debug_error_string = "UNKNOWN:Error received from peer ipv4:142.250.191.138:443 {grpc_message:"Request contains an invalid argument.", grpc_status:3, created_time:"2023-07-09T18:36:00.734767141+00:00"}" >, <_InactiveRpcError of RPC that terminated with: status = StatusCode.INVALID_ARGUMENT details = "Request contains an invalid argument." debug_error_string = "UNKNOWN:Error received from peer ipv4:142.250.191.138:443 {grpc_message:"Request contains an invalid argument.", grpc_status:3, created_time:"2023-07-09T18:36:00.734767141+00:00"}" >, errors { error_code { operation_access_denied_error: CREATE_OPERATION_NOT_PERMITTED } message: "Unauthorized CREATE operation in invoking a service\'s mutate method." location { field_path_elements { field_name: "mutate_operations" index: 1 } field_path_elements { field_name: "campaign_operation" } } } errors { error_code { mutate_error: RESOURCE_NOT_FOUND } message: "Resource was not found." trigger { int64_value: -1 } location { field_path_elements { field_name: "mutate_operations" index: 2 } field_path_elements { field_name: "ad_group_operation" } field_path_elements { field_name: "create" } field_path_elements { field_name: "campaign" } } } errors { error_code { mutate_error: RESOURCE_NOT_FOUND } message: "Resource was not found." trigger { int64_value: -3 } location { field_path_elements { field_name: "mutate_operations" index: 3 } field_path_elements { field_name: "ad_group_ad_operation" } field_path_elements { field_name: "create" } field_path_elements { field_name: "ad_group" } } } errors { error_code { mutate_error: RESOURCE_NOT_FOUND } message: "Resource was not found." trigger { int64_value: -3 } location { field_path_elements { field_name: "mutate_operations" index: 4 } field_path_elements { field_name: "ad_group_criterion_operation" } field_path_elements { field_name: "create" } field_path_elements { field_name: "ad_group" } } } request_id: "yqNNGivgMBdU3EgOahBGFg" , 'yqNNGivgMBdU3EgOahBGFg') ************************************************************************

They have 3 plans: Essentials at 30$ which provide Automated campaign creation, Facebook remarketing campaigns and Personalized ad visuals & texts. Pro plan at 45$ Which provides Everything in ESSENTIAL, plus Facebook reach + remarketing campaigns Powerful video ads and Support via email. THEY ARE NOT RUNING ANY VIDEOS (WHICH ARE VERY CRUCIAL IN AD SUCCESS SO YOU PAY 45$ FOR A LIE. There's email: "Hey! My apologies for the delay in reply. As of now video ads - is still a private beta feature - we cannot yet launch them via our system. The only way you could use video ads is to try launching them on your own. I sincerely apologize for this inconvenience. Do let me know if you need any assistance".

PHamily Hair Care

2023-10-02

United States

Downloaded the app, set everything up. No ads would run. I emailed customer support for assistance and they told me that everything was set correctly and that they would not assist me further. A total waste of time and money.

BUYER BEAWERE THIS COMPANY IS A SCAM AND FILLED WITH SCAM ARTISTS. THEY CHARGED ME $89 DOLLAR AND I COULD'T EVEN GET MY CAMPAIGN GOING WHEN I TRIED TO REACHED THEM THEY ARE ALWAYS OFFLINE. IT IS IMPOSSIBLE TO REACH THEM DONT MAKE THE SAME MISTAKE I DID LOOK AT THEIR REWIEVS WHICH I BELIVE THEY ARE ALSO FAKE

INHABIT - Exclusive Stockist of Nudie Jeans

2023-03-07

South Africa

Google ads didnt work ... claiming a tech error (bug) Terrible, useless and delayed support ... wasted loads of cash on learning phase ads

Lush Beddings PK

2022-10-14

Pakistan

easy to use for facebook and instagram ads and effective one in just USD29 get much customers with this software

Facebook and Instagram ads are a powerful way to advertise your business, but there’s more to it than just throwing up an ad and waiting to see what happens. If you don’t know what you’re doing, you could waste thousands of dollars on ads that don’t convert into sales or get banned from using Facebook or Instagram because you violated their terms of service. Before you start your Facebook or Instagram ads campaign, it’s important to consider these three things: the good, the bad, and the ugly about Facebook and Instagram ads. Let’s dive in!

First, they will get your money for subscription caz i thought this app might be worth it, Whoever read this review, please save your money and run the ads by your seld, this app does not work, customer support is insanely slow and with no result ( like after long time will reply to you and tell you, team, is investigating this matter ). Again 29 dollars have been paid and gone for caz i was stupid enough to download your app....

Romas helped me a great amount. I was unsure of the team after reading the reviews however I am blown away by the help and cannot wait to continue to scale with them!

I have sent an urgent message with charges about my ads telling them I want them to stop and I am not able to stop them on their platform I took a screen shot after refreshing it to see if I could turn off Ad for Reaching Prospective Customers but it did not work and so I sent this immediately. The cost was $15... and now it is $26.13 and I refuse to pay tat extra amount. No one has responded as of yet from 5 hours ago. I always have to wait almost 24-48hrs for a response and it is usually very vague.

If you know zero about social media ads it may look reasonable, but normally it's waste of money. They do not optimize post, story etc sizes and using horrible ad content. You can create same quality ads in 5 mins, they don't deserve its price. I used 2 days and charged by them over $40, stay away...

Awesome team and developers, they went above and beyond to ensure my problems are resolved and I'm now a happy customer.

I used this app but unfortunately, it's not what it promises my 12 years old Facebook Account was disabled as soon as I installed and created the campaign. support is not replying I contacted Facebook and they confirmed that using https://sixads.net/ for creating ads violated their term of use and policy violation. Ad Account Disabled for Policy Violation.. stay away from this I am also reporting this to Shopify.

I have had a great experience with SixAds. Since starting work with them a month ago, traffic and sales in my shop have improved significantly. More importantly, however, my conversion rate has gone up a lot! I am also seeing more engagement on my social media platforms. SixAds is always available for answering questions and I really appreciate the great customer service. Looking forward to continued growth of my shop with their help!

I got a free ad account audit from the Sixads and was extremely happy with the results! I got very thorough and actionable feedback, much more than I expected. You get everything they advertise and even more.

Great app to help you get started with Facebook Ads if you don't have too much time to be setting it up and optimizing yourself every day. Great customer service too - they've answered all my questions and provided very useful tips!

This app is incredible! I’ve used the Sixads application since the start of my Shopify business and the app just keeps getting better and better. It provides a plethora of value and free traffic to your site. Thank you, Sixads team; for bringing an amazing app to the Shopify app store.

Hi I installed and uninstalled ur app and was charged $34 even though it was not used kindly refund this money and stop any further charge to this account. I did not find ur app helpful at all

I used the app to help me run my ad campaign and they got it done swiftly once I try it out and get some feedback ill come back and update this on performance levels.

they reached out and promised to set up my ads for free but it did not help me at al;ll in the end. a little dissapointed.

Worst customer support ever, they emailed me with an offer of 45% off on all plans so I added this app to my store but the discount was not applied, I emailed them asking for the discount and they answered me that discount only applies to yearly plans (nothing was mentioned in their email about yearly plans). I tried creating 2 campaigns using the app but without any results so don't expect a lot from this app you can create campaigns yourself better than what they provide.

Hello, I was looking forward on using this app, as it promised easy to use interface. However I'm not able to log in and the customer service isn't responding on my issue since 5 days. If you (Stuff) read your reviews more often, then please reply to me with a solution. I already paid for the service but can't use it. Thank you (will change rating once I can use the app)