Reviews for Easify Product Options Variant

I'm using this app since march 2024, but I must say this is exactly what my store needed. Clear and simple set up; support is awesome, I wrote to them asking for a fix and the operator Hoa was really kind to us answering immediately and solving the issue in very few time. I strongly recommend this app to everyone!

I have just been using the app for a couple of weeks and have been asking questions with the support team. Can I say the level of customer service is the best I have worked with. Nothing is too much trouble and the details in the emails I have received have been so very helpful. Special mention must go to Net and Laura who have gone above and beyond in helping me get setup. Very happy to recommend Easify Product Options Vincent Mc Kenna

The team is super available to solve any problem. The app works perfectly and integrates with every theme. Highly recommend.

Hoa was very helpful with guiding me through the process!

I had a big issue with them making me to uninstall the app, but they went above and beyond to fix the issue so they deserve a new chance. I highly recommend this app and their customer support.

Switched to Easify from Bold Product Options and we could NOT be more impressed. We used the Premium version of Bold Product Options and it worked great for over a year. After being acquired by SC, the app became unusable and extremely slow. Easify has a much better UI, and is 1/3 the cost with even more options. Instantly syncs with our store and new options are loaded in no time. Very impressed and our only regret is not trying Easify sooner.

Very slow customer service. I am waiting two days now for support. Not acceptable. Options are a crucial part of a shop, and customer service must be faster in case of issues. If you offer your app worldwide, then you have to offer worldwide customer service as well.

not so good. i always have bug with my theme and easify

I have now used 3 different apps for my store which is majority personalised gifts. I have just switched over to Easify and I love it. It is so user friendly - all of the glitches that drove me mad with the other apps have all been thought of by these developers. The templates are brilliant as a starting point too. I really cant fault it. I did need some assistance with one feature and Laura was excellent - she responded straight away and was keen to jump in and help me through it. Would definitely recommend this app to anyone who has a personalised gifts store.

Dat and Laura offered excellent and fast support to help integrate this app in to our Shopify store. Thanks again! Great service!

Hoa from support really got me out of a pinch quick! Excellent customer service and prompt response. Thanks again!

chirocept

2024-04-02

United States

Great App! Really enhances the visual appeal of my products to display the many options customers can choose from. And, their customer service is ridiculously fast and helpful. I've never had service like this...and I use several online/tech services.

Thanks Hoa for all the help! Having good documentation is great, but when you are in a hurry and have this amazing support that fixes what you needed for you it is amazing.

I love that they give multiple extra options and the customer service was able to assist with my issues!

Highly recommended. I would give more stars if possible. Support from Hoa and Lich has been extraordinary. We sell wall art. Our POD products have 5 materials options (Art Prints, Canvas, Metal, Acrylic, Framed) + 8-10 paper types and often 12 print sizes for every product. Variant count is astronomical. I tried multiple customizer apps. Easify was the only Shopify customizer app that had the ability to create a URL Option Dropdown menu for materials (which eliminated the need for 5 separate thumbnails for each material type - of the same image - that Shopify's basic theme layouts create). However, the Easify app required the Option URL Sets be created manually for each product. We have over 500 artworks - so we needed a way to create the Option Set once and automate it to apply to ALL our products. I explained the problem and the Easify team went to work - creating this automation capability (which is now part of their app). These guys are awesome.

Top help support, very responsive. I recommend this application

Great product, easily add feature sets to shopify. Support is outstanding even with the Free version.

When I first added the Easify app to my website, it looked like a bit of a mess, but the Easify team worked diligently to sort everything out and now it works well and looks great!

Easify is a very easy to set up and understand app and the functionalilty of it is great. The support team are more than helpful, Net understood my request and helped me set up specialist option sets and price scaling which was a quiet unique request. Couldn't reccomend them enough.

I just can give 5 stars, would be glad if I could give more stars! They improved the app to fit my requiremoent and developed a whole new feature for me. I have searched months for this feature and couldn´t find any app for my problem. They had supported me perfect and improved the app till it fits perfect! The whole process I received feedback about the status and how to setup the app. So in conclusion: Great Support, great developers and I am glad that I have choosen this app!

Absolutely pointless free version. It limits a very basic feature, which is price per variant, to the point that the free version is completely useless. Is like I'm offering a free car but with no wheels, engine or steering wheel.

The customer service from Easify is incredibly helpful. I just downloaded the app for my store. The few issues I had for initially integrating it into my site were immediately solves by the Lich in customer service. They helped properly activating the app and were quick to customize things so it perfectly matched my brand colours, look, and font. This is the app you should invest in for expanding the variants of your products.

Lin was an absolute weapon . Super fast and helped me with a theme issue. Legend!

Awesome customer service! kudos. Very satisfied with this app.

I just started using Easify but so far it is easy to navigate and I am not super techy so that is wonderful. I had an issue that required contacting customer support and Lich was such a great help. My problem was sorted easily. Thank you thank you.