Reviews for DiscountYard — Stack Discounts

I use this app to run stacked automatic discounts and it is by far the easiest one I've added to my store. And the customer service is beyond wonderful. Immediate responses to all questions and help with everything!

Their support total suck. The customer support is online but ignored my message after a few hours and still did not reply. There are no instructions in their app , I will not recommend it at all. Please do not use this app

Wonderful app, love how simple they make custom discounts/offers. Never down, never malfunctions, team is fast to respond and always helpful. 100% reccomend.

Highly recommend it; one of the best support I've seen on a Shopify app! I got fast replies through their chat, and they helped me customize the look of my cart.

This is by far the quickest and fastest support I have had and the app is magic, it's solved the ongoing issue of combining various codes...

Update Jan 31, 2022: I wish I could give them 1000 stars. The team behind this app is amazing. We had an issue with our Facebook Ads because we have a redirect app that changes the URL so the discount was not being applied to cart. The released an update for us in less than 24 hours just to fix this. If this doesn't make you get this app I don't what will? This app has been a huge time saver for us during Black Friday and we like it so much now that we don't want to remove it. Great customer service as well! highly recommend. Works in cart drawer and gives you full control!

Awesome app and even awesome-er (my word) customer service! I previously used Stackable which is a very good app, but is was not compatible with many of the apps we were using (Upsells, pre-orders, and a few others). We also had issues with coupons applying at Shop Pay checkout, or customers being unable to checkout altogether!! However, this app works great with ALL our apps, and the customer support made customizations to our store immediately upon installation. That was extremely reassuring because no store wants customers claiming multiple discounts while in setup mode. I am so grateful I found it and highly recommend!

A Court of Candles

2022-01-20

United States

I absolutely love this app so far, and the customer support I received from Reem! -- I think this app is really easy to use, and requires only a few minutes to set up. It worked with my theme perfectly without contacting support, HOWEVER, I wanted some modifications to get the 'Discounts' text box to appear in a custom location on my theme, so I reached out for support to see if it was even possible. For reference, I reached out to customer support around Noon in the USA. I mention this because a lot of the times I will reach out to customer support for other Apps in the middle of the night to get help during the developer's [oversea] business hours. Either way the timings work for me, but I know this is a deal breaker for some people who only work during their own business hours. -- I used the Chat feature to get in touch and got a response within a few minutes, and overall it took about 30 minutes to get everything placed exactly where and how I wanted it. I personally thought this was super quick service since I was asking for extra customization to my theme. I also loved that I didn't have to give special permissions in my user settings or have to go through extra little loop holes to get customer support as I have with other apps in the past. -- PROS: This app does exactly what it says, is easy to set up, and great customer service that is speedy. You can apply how many codes you want to work together, which codes shouldn't work together, and most importantly for me, it allows for codes that are auto-generated by other apps without having to type them all in. This is handy for loyalty reward coupon codes that customers may get. -- CONS: I think the trial period should be more than 3 days, to ensure there are no hiccups, allow for shop owner's customers to give some feedback on their experience using the features, or to allow for more customer support time during trial stages. I would prefer 2 weeks of a trial period. -- Thank you Reem for the excellent customer support, and I am excited for my customers to finally get to use multiple discount codes.

Awesome app with awesome support. I wrote the support via live chat, got replys instantly. The support team just customized the app perfectly for my theme how i wanted it (in less than 5 minutes). I can only recommend this app to everybody!

Hi, After 15 days of installing this app, still not being able to use the features of this app. The customer care support of this app is the slowest in the world, When you chat with them it almost takes them 10-15 minutes to reply back. We cannot sit for the full day to sort out issues. VERY BAD SUPPORT!! WILL NOT REFER NOR SUGGEST ANYONE TO INSTALL THIS ! UNINSTALLING IT ! WASTED MY MONEY

We were looking for an app that could give us the chance to offer free gifts to our clients, discounts combinations and stacked discounts, all from a coupon field directly in the cart, mainly because Shopify only give us the possibility of 1 single coupon code that can be applied just until the client has reached the checkout (which is not good at all). This is one of the reasons a lot of potential customers drop their purchase and stay just as "Cart Abandonment". Since I installed the app for a trial, the customer support from Mostafa has been amazing and has solved absolutely all of my questions and also helped me customize the app for some uses I needed to be shown into my website. I can say thank you for developing such and amazing app. But not just that, also they are constantly receiving suggestions from us (the merchants), to include into their next updates, and that way, keeping the app growing more and more, and giving new and better features. This is a priceless and a must have... THANK YOU.

The PERFECT app if you want to stack discounts and run multiple automatic discounts at once. It is very easy to use and works with Shopify discounts without any further setup. Support is top notch and very responsive, If there is a problem it will be fixed on the spot. The BEST!

We have a winner!!! Love the simplicity of the panel. Discounts are something I hate to overthink and waste my time trying to figure out when there are tons of mechanisms that command constant attention to ensure a store is well-lubed and revving all the time. A nice straight forward bummer-friendly panel with a cold can of beer is what I need and guess what? Heck yeah, the beer was good!! And...where were we? Ahhh...yeah so far so good I must say. It works hand-in-hand with Shopify Discounts. Took me about 20 minutes or so to get to that eureka moment and the rest is history! Support was swift. I will come back again to smash that 5-Star button once I can fully affirm that this app has rocked my world!

This app removes one of the most annoying limitations in Shopify - it makes it possible to stack discounts, not only codes but also automatic discounts. I tried out apps that do something similar, but this one is the best. It is fast, looks good and simply works. Support is excellent. Mostafa anwered every question I had, integrated the app into my theme and fixed every single issue. Highly recommended app, worth every penny.

Great App; we used the app to combine Shopify discounts into 1 code and it works perfect. Very easy to use and customer support is excellent and very responsive. The app was set up and customized to our requirements within 30min.

Amazing customer service and support from the developers! I tried using over a dozen different discount apps to provide a unique discount for our clients. No other app could provide what we needed until we found DiscountYard. Highly recommended!!

This app does such a great job and helped solved the issue I was having of not being able to stack discounts and coupon codes.

In my opinion, one of the singles biggest weaknesses of Shopify is how it handles discounts and coupons. That is why we love this app. It comes the closest to anything else we've tried to solve it. Now we can much more easily run specials and promotions and have them work the way they should. Also, they have outstanding support!

This is a must-have! I used it - they installed it for me and added some custom script. It absolutely started helping conversions when combined with quantity discounts. love this app. And it's on the cart page, which is very nice. Highly recommend.

FINALLY! So glad I finally found an app that works perfectly fine. Mostafa from the support is really helpful and walked me through the app. The app stacks multiple automatic discount codes and you can manually add various of discount codes on the cart page, which is a great relief for each and every customer. Great app!

Allows you to use two+ discount codes on the same order. Would be preferred if Shopify just could do it natively, but this app works wonders. You can only use the discount codes within the cart discount line (not the checkout), but not going to knock down the app rating as it has to do with Shopify's system. I do also want to give a plug that the support is fantastic. Gets back within 15 mins or so (this is US normal business hours) and fixes any issue that is occurring.

Mustafa helped fine tune the cart. Excellent in that his response was immediate and he was able to integrate the app nicely

DiscountYard is just fantastic! I have used it now for 60 days, and I believe it is the best app available for discounting and stacking discounts. It solves so many problems that other apps can come close to addressing. Did I mention their superior support?!?! Clear and timely responses to all of my questions and I have had many. I am happy to give DiscountYard 5 stars+

- Excellent support - Easy to use logic for setting up both automatic and code-based discounts - Intuitive process/flow for customers - In Shopify Discounts back-end, this app logically-names summary codes (auto-generated names) which make it easy to track codes applied to order #s

I would like to give them 10 stars!!! Their team is responsive and support is also first-class as I've communicated with great many of developers on Shopify Store. I used a product option APP to calculate my price but discount just can be applied on base price, so they help me to integrate with that APP and everything works fine now! I really recommend you to use their APP and you'll never be disappointed.