Reviews for Digital Downloads

Tienes que actualizar y no lo haces, mi tienda no deja de decirme que desinstale tu app por que no va bien

This is the perfect one for me, easily downloadable. I did trial multiple time to cross check it's download process. This app is the best one to sell digital products online.

We need a actualization!!!!

This app has worked perfectly since I integrated it. The app has not yet produced any errors during downloads. There have been no customer complaints about downloads not working.

How can I reach out to the developers? Shopify is stating the app is unsupported now.

App shows unsupported

Merhaba, uygulama desteklenmiyor uyarısı alıyorum. Bir güncelleme yapılacak mı? Diğer uygulamalar ücretli, bunu kullanmaya devam etmek istiyorum

Keep getting message that says this app may not work as expected, it needs to be updated by App Developer. which is Shopify. you would think since I'm using shopify they would make sure they keep up with their Apps, so peoples sites work properly.

The app shows unsupported and dropped all of our download files?

The App works as advertised BUT if you have a product with say 100 variants and you want to add a file to the order completion for download Even though all the variants use the same file you have to upload a file for every variant when there is only 1 file you want to use, so shopify again want you to upload hundreds/Thousands of the same file to there servers???????????? Adding a single product without variants is not an option as recommended by Shopify. That's will not work and if it did it's just a band aid for a botched piece of coding

Super application mais désormais "non disponible" depuis la mise à jour Shopify : "Digital Downloads doit être mise à jour par le développeur d’application. Contactez-le pour obtenir de l’assistance ou désinstallez l’application."

I need help understanding the problem with getting such a review rate. I'm delighted with this plugin; it's working perfectly and doing my desired job. I highly recommend it. I hope to get it supported and updated in the long term. Best!

Great app to begin with, but 1 month post install, a critical error is displayed in my admin- "This app may not work as expected. Digital Downloads needs to be updated by the app developer. Contact them for support or uninstall the app." Please update ASAP as my digital sales are currently paused and customers are unable to receive a file download link.

This app does not work! Neither does the download link on the confirmed purchase page work, not does the link received via the email work. Pathetic app.

muito bom, mas está aparecendo para mim, que ficará imcopativel como faço para atualizar?

The app is now showing up as "Unsupported" with a warning message in the settings page that says the following. "This app may not work as expected. Digital Downloads needs to be updated by the app developer. Contact them for support or uninstall the app." I contacted Shopify Support and their response was to uninstall and reinstall which I'm not comfortable in doing with 300+ products with downloads. Then they said I should contact the developer... Incase you missed that. Digital Downloads IS a Shopify App and I contacted Shopify to have them tell me to contact Shopify...

This app is awful, if you have markets you cannot even set a different email per language. The sender domain is the Shopify domain and not my own domain. There is no option to migrate files, all our downloads had to be done manually. Terrible!

The app fundamentally has been working great for me, but I really, desperately need an API or some way to bulk upload files to my products. I have 1000 products that each have files to download, and it's incredibly tedious manually uploading all of them.

Horrible. I did a test pilot twice using different payment methods and the product never downloaded. Do not recommend. I guess it is true, you get what you pay for. Pay nothing, get nothing.

In general satisfied. I just wish there were more settings and a better overview panel on what's uploaded to each product. My customers do not do well with Zip files... I would like to have the option for them to download the images individually.

In the past few months, this app has become very bad and untrustable. Always fail to deliver digital products. 10/5 times I received complaints from the customers that they didn't receive their download link. In this way, I have to send them manually the files which takes a lot of time... I contacted Shopify support but they told me that I have a problem with my stripe but it's not true. This app was good in the past years, but in the last few months, it's very poor...

This app is just barely useable. It takes about 3 minutes to 'prepare' a 20mb PDF, which is completely unacceptable in 2023. In addition, it takes hours to auto-send emails to customers letting them know the file is ready for download. I'm losing customers because of this, and it seems I'm not alone. Shopify, please address these issues! Everything else with the app is beautiful and seamless.

test

The app did not work at all! After 20 hours of waiting the delivery of my test order and numerous attempts to restart the download, I am convinced that trash is the only right place for this app...

I am deducting one star for the fact that the app does not add a download link to the order history on the user's page, it can only receive a download link when paying, and other times if it wants to look for a notification in emails to download. It would be nice to be able to download directly from the dashboard at any time