Reviews for Digital Downloads

Decent design but had customers complaining about "corrupt" files and other errors when opening PSD files. I switched back to dropbox links and haven't had any issues since.

Très bonne application, claire, simple, pratique. J'apprécie également beaucoup la gratuité. Je ne comprends pas les mauvaises notes.

I have been trying to add an attachment to the Weekly Achievement Tracker on my website herbeautifulbrand.com and I can not for the life of me find out where to add it. I have looked high and low and it just keeps taking me through an internal loop. Unfortunately, I will be removing this app from my store as it has proven to be useless. Hopefully, this is made easier in the future for store owners.

very first time i installed it, i added a free download to see if it would work. it does not work, even for something free. i emailed the developer and i hope they fix it. i also believe that Shopify should delete apps that do not function after X amount of time to save business owners the hassle.

Won't even open the App dashboard on Safari. I've cleared all cookies etc, nothing. Waste of time.

Does not support license codes. Totally useless. Only alternative is the less than optimal and paid app of sendowl

For my clients that download on desktop, this app works great. But for clietns that download my contents on their mobile, this is not working... Does anyone have better solution for digital downloads?

God I hate shopify. First, why do i have log in AGAIN in the same browser that I just logged into my "store". I came to shopify when I was in a bind, now Ive just been lazy. Ive lost 2k a month in sales since coming here. Google doesn't even have me indexed any more!!!! wtf. I was number 1 in my category on google search before I came here..back to current problem. How the .... do I view my digital download files that I uploaded? you would think this would be a normal request, or at least a simple way to access the files so I can see what up there. I am sure it is a simple 1 2 3 click here select that then click there..but I cannot find it. This little addon is working perfectly, but it lost something in it's navigation functionality. it's been...shopified.

Mallari, Jessa M: Alright! Since we have already done all of the basic troubleshooting needed and it is still not working, I will go ahead and send this up to our technical team so they can check on what could have happened. Once I have received an update from them, I will immediately send you an email. Thats the end of story.... This app is not safe fr your store, too many problems without solutions..

It started well but then suddenly stopped working. It deleted files and I was unable to upload new ones.

NOT working! Promising the setup was, maar it does not what it promises... 404 Page Not Found The page you requested does not exist.

stopped working..can't add any more digital products..was working when i first installed it...don't know what happened..

As far as APPs go this APP is okay. It is buggy in the back end if you try and update / revise attachments, you may find yourself using Dropbox and Chimpmail to deliver revisions if you want a real confirmation that people are getting them. Also there is no record of files being sent in the customer order timeline, which I see as a major flaw -- it should show (a) that the attachments were sent and (b) that a revised copy was sent and the date sent. There is no way to even inspect a record of sent digital items. The upside is -- it is free. But with free you get what you pay for. Also the file size limit is 5GB, much much larger than SendOwl and others who would charge a considerable sum just to send a large file for you, so in that regard, once again it is not a bad product.

App doesn't load, constantly telling me its my browser after clearing cookies, history and updating everything it still doesn't work.

LOVE IT and easy to use (for me &) for my customers for free digital files and paid digital files. DEFINATELY worth having!

This is great! Works a treat! The only reason why it didn't get 5 stars is the email to download the file is butt-ugly and can't be modified. Other than that - this is AWESOME!!!!!

what a useful app, works well for the need of my store, www.artatler.com, an art marketplace! It does help to allow me to sell digital items. It's light. I do hope that it can allow digital download without redirection to a new download page. But it works just fine for my current need. www.artatler.com, art marketplace & digital art gallery.

so fucking great! help so much! helps with automation so well and the limit of times someone can download the file? this is just perfect!

I should have listened to the reviews. Worked for an hour to get the app going with a product then it wouldn't deliver the download. Awful! Shopify should have something better than this do deliver digitals!

App doesn't work...don't use it! Not worth the headache and hassle of resending customers the product

Terrible my customers keeps complaining that the app won't work! I think its a glitch with the app.

PCゲームのDownload販売をするためにこのアプリを導入しました。 Download回数制限など、最低限の機能はついています。 ただ、shopify本体の注文履歴は削除できますが、このアプリ内のorder履歴の削除は出来ません。 アップデートの希望が一つあります。 Downloadのリンクの有効期限を、○○日後まで有効というような設定が欲しいです。

Doesn't Work over a few GB & support takes days to reply, although it doesn't tell you this initally, and will let you spend hours uploading before stopping it.

I really love this APP. Team please add the ability to add 3-5 files to each product so that the buyer can choose what they want to download.

Basic app. Mostly does what it says for free but has some significant drawbacks. The basic setting is 'unlimited instant downloads'. If you have mixed products which include a download plus a physical product, or if you want to limit the number of downloads per purchase, you have to reload the app page and edit each item individually. There is no way to change the basic setting - very annoying when you need to change it for every single item. Update: Having used this app for a while now and find it does not work consistently. I too often have to email customers the downloads because they can't access them. Have now also installed Sky Pilot and find that a much better app. Have deleted Digital Downloads.