azzaik.com
2024-05-25
Canada
Amazing app, just what I need for my store, labels and customization is working just perfectly. Love it and recommend it.
Sabon Singapore
2024-05-24
Singapore
Rossie has been really helpful and sincere in her assistance to my needs. Her quick and great customer service is what sold me to keep this app. Good job!
The Fight Company Deutschland
2024-05-24
Netherlands
Had a small dev issue and chatted with Rossie from customer support. It was fixed super fast, I'm very happy with the app and the service.
Laatukaluste
2024-05-23
Finland
App took bit of configuring in the beginning, but Rossie from customer support was very quick to sort out all of them. Very good customer support! App seems to do all it promises.
NAIMA MODEST WEAR COLLECTION
2024-05-23
Canada
I was able to create a label for my 'coming soon' products very quickly. Its very easy to follow and just took a few minutes to set up. I did run into the issue of text not displaying correctly on mobile. I reached out to support team and Rossie was so helpful. She fixed my issue within minutes and my website on computer & mobile is showing the label exactly as i wanted. Loving the app so far!
Nimble Wags | Pet Accessories Shop
2024-05-22
United States
Rossie from DECO team was super supportive and super fast in fixing the issues with technical team. I believe max 15 mins they fixed the issue reported to make it inline on my theme. Here is store URL you can verify the quick fix made to display the Best Prices label on my store Nimble wags - https://nimblewags.com/collections/pet-care-grooming I strongly recommend this app as this built for shopify
RoboCups
2024-05-21
Australia
I admit I am only using the free version, so am limited to applying two labels to products and categories, but it has helped my products stand out. The app has recently had an update and so I was having issues applying labels to new products. I contacted customer service and Rossie helped update the code and got things moving again. Second time I've dealt with their customer service and both times has been a pleasure. Highly recommended!
Lumypals
2024-05-20
United Kingdom
Amazing app! Especially for the free version, it's great. Shout to Anne for the wonderful customer service, looking forward to the future of development! :D
PiQ Potential
2024-05-17
Canada
I had an outstanding experience with DECO Product Labels & Badges! Rossie and her team went above and beyond to assist me when I encountered issues with badges not displaying correctly on our e-commerce site. Their kindness and promptness in resolving the situation were truly remarkable. Overall, I couldn't be happier with the level of service and the effectiveness of DECO Product Labels & Badges. I highly recommend them to anyone seeking top-notch solutions for their e-commerce needs.
LifeTimer International
2024-05-17
United States
*Update 1/20/2024: Adjusting from 5 to 3 stars for the moment. The label app is interfering with video play on the product image/video carousels again. When this app is enabled, it prevents one from playing a video, clicking it to go to Youtube, etc. This is a major problem affecting the UI/UX functionality. This was previously fixed just before I left my first review, but it appears since then that there could have been an update. I checked the other applications via process of elimination to make sure I knew which app was causing the issue before settling on it being DECO's app, as the videos only began working again once it was disabled. Can this please be fixed? I suppose that rather than use labels, I can use Canva to update the product graphic design with the phrase "New" and uninstall DECO. I apologize, but I may do that. Orig: (a couple of months ago) Rossi was a great help coordinating with the DECO tech team to resolve a CSS code conflict wherein a product label was applying itself over all of the product image/video carousel images and causing functionality issues. Even after I assigned it to only appear on the collection page, the label css was still interfering with the image carousel and limiting video play/pause functionality. Rossi understood the issue, was keen to confirm the end result I wanted for the label, and conveyed it to the tech team so they could productively and quickly resolve the issue. As a developer, I know that sometimes there will be bugs in your program or unintended functions/issues - but it's how you treat your clients and work to kindly and properly resolve issues that matters at the end of the day. Rossi and the tech team are great and I'm thankful for their help because now everything works as it should :D
ROOSTER UK
2024-05-15
United Kingdom
Always quick and efficient, you cannot fault the support and dev team :)
Hobbees
2024-05-15
Mexico
Very happy to found this app, LOVE IT... customer service is ultra frast!! I love the way the labels look where i want. Thank you so much for helping me when i needed.
irah hair
2024-05-13
Australia
I love this app so far! It is easy to set up and use. Love how the support team is quick to respond and help resolve any issues
Vibravie
2024-05-13
Canada
J'ai reçu un excellent service de la part de Rosie. J'apprécie beaucoup cette application, elle est facile à utiliser et très bien conçue. J'ai rencontré quelques difficultés avec l'ajustement de la taille des étiquettes et l'équipe s'est occupée de tout. Ils font des suivis par e-mail et sont très accessibles. Je suis 100% satisfaite et je les recommande vivement.
Lexterminateur en ligne
2024-05-10
Canada
Service excellent
Wander & Wonder
2024-05-08
United States
Customer service is doing well
Ziggy Soaps
2024-05-07
United States
amazing support team! they resolved my issue in no time and even went above and beyond to extend the features to the custom sections of my theme. Highly recommend the app
Onirr
2024-05-07
China
The customer service responded quickly and solved my problem well.
Coco and Ry
2024-05-03
South Africa
Quick response and immediate assistance
infantryco-timepieces
2024-05-02
Hong Kong SAR
good customer service
MONASTERIUM
2024-05-02
Italy
I find this app very useful and the team is kind! they created a new customed label for me.
VIN & SNÖ
2024-04-29
Netherlands
Awesome app with great support! My issue was solved in 15 minutes after filling out the form. The tags can be customized to everyone favors, without any limitations. Really happy with the app, and I recommend it to everyone!
House of Varada
2024-04-29
India
Very easy to use and has amazing customer support. Highly recommended !
deverduurzamingshop.nl
2024-04-25
Netherlands
Hele goede klantenservice
hellomaco
2024-04-24
Australia
It's easy to install and setup. I have questions and reached out to their live support chat. I got serviced in seconds and their customer support (Rossie) is responsive and very helpful, she showed me steps by steps with screenshots. Recommended!