Reviews for AI Shop Assistant Conversagent

We are new to Shopify and feel like we've been stuck in the stone ages. While we’ve been aware of ChatGPT and how amazing it is, I still associate it with the old automated answering systems of the past, which often provided answers completely out of context. But those days are gone! Conversagent now provides "near-human" support automatically. For a small monthly fee, it's like having a 24/7 employee and cheerleader for our company. Count me in!

VUDU Performance

2024-09-11

United Kingdom

Had the app on our store for a few days now, I have nothing but positive feedback to give so far. The app has reduced the amount of email enquiries and even assisted a handful of sales. I have no doubt we shall be proceeding with this app following our trial period.

Easy to implement and get support. Overall impressed with the Conversagent app! We have tried other Apps, but this is the best solution for us. It is a great asset for any e-commerce site interested in having a virtual agent.

Amazing piece of software. It's something that is very exciting for both me as a owner and also my customers. I've been amazed with the initial quality and how fast the chat bot learns. Set up was unbelievably easy absolutely flawless. This is something that I am excited about and can't wait to see what grows into. Have been very happy with the effect and amount of customer interaction with the app! I've been very happy with the level of customer interaction and it is popular amongst our customers!

I am very impressed with the Conversagent app! After trying a few others, this is clearly the best choice for me. The AI technology employed by this app is the latest and spot-on! It acts better than humans in terms of the unbelievable knowledge and command of the subjects it possesses! It is definitely a valuable asset for any e-commerce site interested in having a virtual agent.

Conversangent es una excelente solución para eCommerce que combina interacción natural con alta eficiencia. Su capacidad para personalizar las respuestas y proporcionar análisis detallados lo convierte en una opción valiosa para mejorar la atención al cliente y optimizar la experiencia de compra en línea. Totalmente recomendado.

We have been testing this app for several weeks and have made it our effective chat assistant tool and are very happy with the results. Once you calibrate it properly and streamline your website information, the app can fluenty read through the information to understand complex customer questions and provide clear answers. The app also absorbs your catalogue info incredibly and product suggestions are very pertinent to the conversation, this is actually the most valuable feature of this app. The customer support is also amazing. For those who are new to Chat Gpt based chat bots this is the app to go as the configuration is incredibly simple yet you can make important customizations to better address your business needs. I would advise to take full advantage of the trial period and customer support to calibrate the app for your website, it will be worth it. They also made some cool improvements to the Knowledge base forms that we are about to test.

Fantastic app! It saves us lots of hours of work. You'll need to teach the bot but it's super easy and the tech support is super helpful! Forget the Shopify INBOX app! This is the one to get instead!

I have 100,000 products in my store, and my tags usually don't find all my products. This app is a useful tool for suggesting options to the customer. Interestingly, it can automatically read and summarize the product pages for the client. I'd like to have more time to continue testing it.

Very happy with the support. First the app didnt work with the products i sell but just 1 email sent and the problem was fixed. Very good chatbot recommended. Very good price as well.

Converseagent has been an invaluable tool. As a small business without the resources for 24/7 customer support, this app has enabled us to provide answers to our customers' common queries - such as product locations or account access - in a seamless and effective manner. What really sets Converseagent apart is its deep understanding of our brand and products. The app doesn't just give generic responses, but communicates in a way that aligns with our brand and further drives sales by building customer confidence. Another standout feature is the app's customization options, which made it easy to integrate Converseagent into the existing design of our website. The backend tools also allow us to continuously refine the app's knowledge base. Beyond the app's functionality, the Converseagent team has been incredibly responsive and helpful throughout the process.

This is a great Chatbot, it sources all the information on your website to help answer questions that your clients might have. It also provides links back to your own content on your site, great to support marketing efforts! Super easy to install, took about 30 seconds. Works well straight away!

Love the app very lead product development company they care about their customer and the feedback really want to build right products

Great app! Does what it says and just works.

Using Conversagent for our Wine Store has been a game-changer! The accuracy and quality of advice it provides to our customers are remarkable, and they've expressed their love for it. The support team is exceptionally friendly and always ready to help. If you're in need of an AI-powered Chat Bot, Conversagent is an absolute must-have!

This app was exactly the solution I was looking for to enable an engaging customer experience through our website. The ability to customise and train your virtual assistant while getting constant data on user engagement is invaluable. The team behind the app have been amazing from first contact through install and helping us mould our virtual assistant to suit our needs. It has definitely helped engagement and also a lot of fun to play with when customising!

We started using this app and have found it beneficial for helping customers with generic questions that would normally come through to customer care or we would not even know about. The service and support level is great, the team are always available to help and guide you, particularly as this was new to us. I can see the value it adds to our business my having this available Thanks Jason

I am loving the app! In particular how it can learn - initially sweeping the website for information, more importantly you can review what customers ask and then build the knowledge base to better answer questions. Ability to adapt style and more. No complaints here

Without a doubt, this is currently the best AI chatbot for the cost. Their support is excellent and they constantly add new features. Highly recommended.

Really helpful app almost right from the download. We added some more rules and knowledge and really haven't had to worry about much since. It answers questions well, makes good product recommendations and we love that it can plug in on the product page where we want as well as being a bot in the bottom right corner on all the pages. It has definitely helped with our conversion rate.

Having an AI assistant from Conversagent provides a friendly, helpful and immediate way for my customers to have their questions answered. It has editing controls that allow me to adjust the tone of voice and responses, so that it represents my brand.

Great app to help with customer service online. It makes the customer's experience a lot more interactive and is really helpful answering customer questions immediately instead of them having to wait for a human response. The team have been super helpful and listen to feedback, always looking for ways to make the app better. Love it so far! Fully recommend for online stores.

In the digital age, round-the-clock customer engagement is not just a luxury, it's a necessity. At Pets Paradise, we discovered Conversagent, a GPT-4 powered shopping assistant that has revolutionized the way we interact with our customers. This intelligent tool has become an integral part of our online presence, offering immediate, accurate responses to customer inquiries any time of day or night. The result? A smoother journey to purchase and a noticeable uptick in conversions. Conversagent's ability to provide personalized interactions has not only enhanced customer satisfaction but has also significantly reduced our team's workload. The setup was astonishingly straightforward. With Conversagent, we didn't need an external knowledge base—it ingeniously extracts information directly from our product details and store policies. This autonomy means our customers get the information they need without any delay, and it allows us to focus on what we do best—caring for our pet-loving community. But the perks didn't stop there. Conversagent's Inner Circle program offered us an opportunity to use this remarkable tool free for three months, giving us the chance to see its true impact without initial investment. Our experience with Conversagent has been nothing short of exceptional. It's not just the technology that impresses us; it's the palpable difference in our customer's shopping experiences. If you're looking to boost sales and customer satisfaction effortlessly, Conversagent is your go-to solution.

A great AI assistant with ChatGPT responses, focusing solely on your store. It provides excellent answers based on the content of your website, without any unwanted information or nonsense! It can respond in various languages. Awesome. It is still very much in development, so it's getting even better over time. I have very high expectations for the future! Highly recommended to discover.

I run an innovative business which results in A LOT of questions from my customers, but as a solo founder, I struggle to find the time needed to manage our customer support. Conversagent allows my customers to ask questions and chat to an assistant to confirm if our product is right for them, without me having to lift a finger. The best part about this app is the ease to install (takes a couple of minutes, at most) and the support team. They're always there to help if you have an issue and open to feedback to improve the app. Highly recommend!