Reviews for Littledata ‑ Customer Tracking

A fantastic app with amazing service. We use Littledata to split out our subscription orders in Google analytics to give us improved reporting capacity.

The Bruery

2022-08-29

United States

We use Littledata to separate out our recurring subscription orders in Google Analytics. I'd recommend for any subscription business and the member support team is also super responsive!

Truly recommend Little data when your business model is with subscription! It can help track all key events of purchases journey with easy set up and the support team is really helpful! It helps me save time on research!

Absolutely zero value in this app the native shopify integration is absolutely fine. It messes up all your connections later down on road.

Earth Fed Muscle

2022-05-04

United States

FINALLY! I’m a developer and after years of looking for a solution that would get accurate e-commerce data into Google Analytics, I finally found it. I can’t say enough positive things about Littledata. It’s worth every penny. We used to have lots of missing orders and transaction data in GA, but now we have *literally* 100% accuracy and can compare our data between GA and Shopify to gather more useful insights. Also, the customer service team is fantastic. Whenever I have questions, they get back to me within an hour. And the responses aren’t just cookie cutter replies. They actually look into your issue and give specific advice.

This is a fantastic app that syncs data with a high degree of accuracy between Google Analytics and Shopify. It means I'm able to make decisions based on what I see in Google Analytics with confidence. I can also analyse data by first time orders, recurring (subscriptions) and lifetime value which is essential for evaluating campaign performance. Importantly, Littledata's support is excellent! They're very responsive, hands-on, always provide useful information and, in the rare occasions when one is needed, a fix. Highly recommended!

Great tool that provides valuable information and insights for our eComm business. A must have for back-end Google Analytics management and data connections. Customer support is top notch with quick response and friendly service. Setup is easy and has really expanded our reporting capabilities.

This app gives us much more accurate data. The difference between the data from shopify and google analytics has been reduced significantly. Very happy! Customer service is impeccable. Super friendly, quick and helpful.

Free trial finished and we got charged 3x in one day. Really put us off ever using / trusting this app again.

Utilizing Littledata's suite of event tracking and analytics informed our DTC strategies that took us from $0 in revenue to $150,000+ in less than 2 quarters. We're able to continually integrate more and more tools as we continue to grow thanks to the connections that Littledata provides. Littledata has also given us incredible support every step of the way. They knock it out of the park as our out-of-house analytics team.

This app gets the job done and all of the data is super accurate. Unreal how you can just add this so easily and then get so much data and insights.

Thanks to Chaitanya for careful and dedicated look at the tracking issues and helping to fix all the problems.

We've had nothing but plain sailing with Littledata - I've read some of the negative reviews here and they're definitely not reflective of the experience we've had. You don't need a technical understanding to get going with Littledata - it's an easy method of server-side tracking that ensures GA is as accurate as it can be. And the support has always been great - Bianca is brilliant.

Will update review once I have issue resolved. I have a major ocnnection issue they've been accomodating and deserve a 5 star, however, I can't see where my plans cost is set, I couldn't do connection, slow responses, and now two invoices that have false bills on them. They did reply... will update when I have been refunded, applcation functionality isn't working yet it's promising. Will update this asap problems are resolved, hopefully sooner than later.

This is a tool you must have in any Shopify store if you use Google Analytics for reporting. It has also a lot of integrations out of the box that will enhance your reports

I used the app to get a more accurate reporting from Shopify to Google Analytics and Littledata does the job very well indeed. So here I am - a fully satisfied customer.

It was nice to count with LittleData support on our setup phase. Bianca & David were dedicating all time needed to make sure all was correctly set up and also helped us debug some initial issues we were having. They were kind and supportive in the whole initial process. Happy to be working together.

I have spent well over 30 hours trying to connect my store > recharge > google analytics and google ads using this app and I was unsuccessful. The support staff refused to help. It's an unnecessary app and was sold on marketing claims made on their website. It all sounds good but reality is, it simply did not work. Had the support staff taken a small chunk out of their day to help me with the initial set up, I would have paid for this app indefinitely - without probably ever using it. I wouldn't waste your money monthly - just take the time to set up the various connections on your own or seek someone who can. Thanks.

The app is easy to install and works out-of-the-box. The support is one of the best I have ever experienced. Response times are super short and if the first-line support does not know the answer, you get a reply from an experienced employee who can solve the problem.

Little Data is amazing! Say goodbye to a lot of your (direct) / (none) issues. Little Data helped us figure out what channels were getting us our future subscribers and what helped convert them. Its a must have if you are running Recharge and Shopify

Great app with great support!! I'm not familiar with GA, but the support taught me so kindly. And It was prompt responses when I asked some questions :)

Awesome app. Solved our attribution and conversion issues in GA right away. Exactly as advertised. David was extremely helpful in providing support and troubleshooting our issues. Great team!

Great app, straightened our analytics within a week with the added benefit of integrating with other Shopify apps we have a better understanding of all our data.

First. I advise all users to review the events sent in real time - the application works incorrectly. Support, as it responds over time, you wait and receive information that it works great, and buy enterprise. The application also has errors in the panel. Besides, you spend an hour showing through screenshots that something is wrong and littledata writes that it's great and you know go to enterprise. Maybe first show that the standard support and the application work.

Awesome app! So helpful to have accurate data in google analytics and be able to make decisions based on data you trust. Especially helpful for subscription companies to distinguish between first time and renewal orders.