Reviews for Comments Plus: blog comments

This is a great app - it's affordable. It's fairly easy to install and set up with the instructions provided once you install it. It does exactly what I wanted. And the customer support at NexusMedia are great and very responsive. I got my answers in seconds. Just want to update my comment and again recommend this app. The support staff are amazing. They got back to me right away and helped locate the issue in just a short amount of time. So glad to have found a good app!

Despite the customer service team responding in a timely manner and being very helpful, the app itself really isn't great. As mentioned in other reviews, customers require sigining in to comment on a blog (either by siging up to disqus of through a social media platform). You can enable a "guest comment" however the option only appears to a user once they begin filling in the fields to sign up or sign in, so this is immediately off-putting to most potential commenters. The display is non customisable, so you need to pay for a premium to remove the Disqus logos and even then the post button is unclear and there is a "comminuty" link to a disqus website you cannot remove. Paying $99 a month for their premium account I would expect to have these features customisable. Such a shame as besides this the comment platform looks grand and when installed works very well.

Issue #1. When a person comments on our content pages, disqus splits the pages. This means a new page is created for every comment. We must fix this with a manual csv upload to sync all the comments to one page (weird, right?). Issue #2. On top of that, it took several emails for Disqus to explain this issue. Each email from their customer service took nearly a week to receive. So frustrating. Issue #3. We experimented with an affiliate site. Disqus ended up duplicating the transactions and creating orders for their own affiliate network Viglink. In total, Viglink took over $300 in "ads" even though Disqus ads were turned off from day one. Still to this day, no one at Disqus has addressed the issue... much less payback the money. In summary, never again will we use Disqus. Hopefully we can help some folks not make the same mistake as well.

Nice app for blogs. Recommended

Manimal

2017-08-05

United States

Had tried to setup Disqus years ago before these apps were available, it was hard and I kept running into problems. This time around I contacted support, they installed it for me, guided me through the setting for my profile and even helped me retain the comments my blog post already had. Great service, great product, look forward to using it in the years to come.

Highly recommanded ! Great tool for both bloggers and online seller. Readers or customers can leave their feedback by logging on their social media. They can also follow the posts update. Thank you Perfumesets.us

Works amazing.. Support is very prompt and diligent. Thanks a lot... Korendy.com

I am new to e-commerce web page development, and I highly recommended DISQUS. The app is fantastic, and the user interface is very accessible to my customers. Tech support is GREAT! They respond very quickly and know their stuff. They will help you along the way until you are satisfied. Can not recommend enough A++

Shoppers are apparently required to have a Disqus account before they can add a comment. This is a huge barrier to engagement. We tried Disqus for 6 months with very very very few comments.

I see Disqus on most sites and see them as a reliable source for blog posts. Great decision as their customer service is A+. I reached out and Denys immediately responded to me and set Disqus up on my site. I'm not a techie at all and I didn't want to have to set this up myself. I'm very grateful for them handling the entire set up for www.beneathyourmask.com !

Great app - use it for my blog comments, which allows me to reply to specific comments. Even better than the app is the customer service - very quick and attentive to help with any minor problem I've had, completely seamless install. Highly recommend.

Great app. It was really easy to install and the customer support is wonderful; I had a question about customization and my question was answered shortly after I sent my question. Using the app is much easier than having to try to figure out the code for yourself or hiring an expensive 3rd-party developer to install it for you. Disqus is one of the most popular and best website commenting tools available so that is why we went with them. This is the second app that I installed from Nexus Media and I have nothing but good things to say about them. I recommend this app.

5 star, thank you Denys for you great help in setting up Discus on my new site for me, and answering all my questions. excited about what it can do now...~debra

Great product! Great customer service! Den helped me set it up on my website. It's a bit of custom coding and I accidentally made it more confusing as I was trying to test what he was doing, but he was still happy to help me. I would recommend the product and service.

When I asked for help to install this app, I was not told that I would be charged for the service. Few weeks later I find that I am billed. I would not mind paying at all, but it is the fact that people think they can get away with charging us without us knowing, or letting us know, that makes my blood boil. Also, there is no way to stop the subscription, so unless they reply to my message and sort it out, I will be stuck paying a monthly fee for a service I do not want.

App does the an excellent Job - tested A ok internally, recommended. =========== This is an Ultimate app, seems like a great commenting system - for blogs and an important products discussion system right on your site - well integrated with social media and Diqus - should be on the Best shopify store apps - just grasping the power of it. Den is a great guy and provides superb support overall. I have used 3 apps from _Nexusmedia - all are smooth and great quality. Social login and Easy Video for products are great apps too Merry Christmas Nexusmedia-ua.com Team ! Regards, Shalin Pinto Omni GENEius "Something brewing innovatively while making Joy for all" A unique nine product Launch for a solid cause. Board Games, Toys, Creative Apps, something for all.

What a great app and such an awesome and helpful support - highly recommended!

Customer service went above and beyond to help me. Great app.

Perfect! Easy to install with great support... Well worth it if you want discussions on your website!

After installing and deleting other apps designed to encourage discussion on my site http://www.ramblinturtle.com, I chose Disqus because (a) I like the extensive social media integration Disqus has established on the Internet (I've had a personal account for years, and have seen it in action - very seo-traffic-friendly!), (b) I like how discussions are associated with specific products, (c) I like how discussions do not take participants from my site to a third-party site, and (d) the simplicity of design doesn't distract from product pages. Installation was a piece of cake! Price is reasonable. So far so good!

AWFUL! Attempted to install several times and kept on getting error codes!

I am very please with the customer support that I received. Thank you for helping me set up my disqus account.

This app worked great. But we're especially impressed by their support team. They went beyond typical support of providing information, Den from Shopifier (not to be confused with Shopify) even offered to check our code and fixed some loading issues for us. They did it in a speedy, professional manner. Highly recommended!

Tengo Disqus hace sólo 24 horas, pero me gusta muchísimo y creo que es una aplicación importante para ganar la confianza de los posibles clientes de la tienda, al poder leer comentarios de otros compradores. Me lié un poco al instalar la aplicación, pero pedí ayuda al soporte de la aplicación y la respuesta fue inmediata y efectiva.La atención recibida por el soporte técnico fue excelente.

I was very pleased with the quick response and results from the Disqus support team. They were very helpful!