Reviews for Coming Soon Product | Pre‑Sale

Easy, user-friendly app and prompt, comprehensive support.

Portland Gear

2024-03-11

United States

I had an issue with the collection page banners and they were able to help very fast. It is tough with Customer Service being on the other side of the world from my location but we made it work! Thank you.

nice app and great support team

Perfect service via Whatsapp! Would recommend this app 100%

A user-friendly app that effortlessly integrates with my store. When I encountered a minor bug, a quick message to their PIC on WhatsApp resulted in a resolution within a few hours. I highly recommend this app for its reliability, ease of use, and outstanding support. Five stars!

This app works great! It's really easy to use and has all the features I need to stay organized and on top of things. The customer service is also super nice, quick and helps with personalised issued.

I must commend the impeccable customer service I received while setting up this app. The assistance was truly impressive and faultless. The rapid response time was exceptional and made the entire process seamless. I highly recommend this app, not just for its functionality but also for the outstanding customer support experience it provides.

Support was very attentive.

We're genuinely sorry to hear about your experience with our app and the challenges you've encountered. Your feedback is crucial in helping us improve, and we appreciate you taking the time to share your concerns. We would like to assist you in resolving any issues you've faced with our app. Please reach out to our support team at help.setubridgeapps@gmail.com or +918511963839, and we'll do our utmost to address your specific concerns and make your experience better. Your feedback is invaluable to us as we continually strive to enhance our app and provide a more positive experience for our users. We hope to have the opportunity to work with you to resolve these issues and ensure you receive the value you expect from our app. Thank you for your feedback, and we look forward to assisting you further.

Great app to manage coming soon for product launches and will allow you to turn on / off ETA arrival of products. Much more ability to customise the view for customers and the support team is very helpful to make sure the app works for your needs. Would highly recommend

My Little Demon

2023-10-30

United States

I like the idea of having the Coming Soon banners on my products and the count down timer, but two times in a row, when the count down timer got to zero, my product never went live! I ended up having to make a duplicate listing so that I could sell my items. The first time was when I was offering a convention exclusive item. When I'm done submitting this review, I'm deleting the app.

quite reactive customer service, with direct feedback on the issue and identifying the right solution to make it work properly. BUT Huge problem with an instable app. I lost suddenly during a campaign all the subsribers to coming soon products. so impossible to notify them once my products were available (that's a bit the purpose of this app). So i uninstalled it.

Quick response and they fixed our problem perfectly!!

Harika,ekip çok başarılı,teşekkürler

Great service with customizations when I had some troubles with the app. Fast answers through WhatsApp and very helpful!

This app is exactly what we were looking for! The support team have been so accommodating to make customisations for us too which we are very grateful for. So happy to have found the app.

Works great on collection coming soon however it always remove the coming soon button and makes it invalid. always have to message support to make this active again

Super friendly and very quick assistance. Directly at the beginning 2 times requested and it was implemented without any problems. Due to various changes in the store were unfortunately also some changes necessary. This was no problem at all for the team, who implemented everything for us with a lot of patience. Great communication and super customer support

We were supported by Samta, who did a great job by helping us with a little color issue of the "coming soon" button. Just installed the app, need more time to test it, but so far everything works great. Thank you Samta!

Great app for coming soon batches. I had some issue with the layout, but support was very helpful and replied fast. They managed to fix the issue quickly as well.

Had a query about how it looked on my site, and the team got back to me quickly and provided a custom solution. Great stuff.

Important, this is not mentioned anywhere. The "Notify Me" button replaces the "Buy now" button. i.e. be sure to leave the "Buy now" button in the Shop Designer, otherwise the Notify Me window will not appear. This is what happened to us at the beginning. It's working now and we got help of the customer service, very friendly and fast. But it took a few days till they answered. We needed to contact them on several streams. And we wanted to collect the email subscribes in a Mailchimp list. It worked at first and then it cut the connection to Mailchimp out of nowhere. Thankfully, the subscribers are also listed and managed in the app, so it's left there now. But we didn't even notice it at first. The design is simple, which is good. Unfortunately, it cannot be adapted to the shop style or customize it. Overall the app is not fancy but it does the job and we would use it again if we wanted to announce a product.

Le service est perfectible mais l'équipe de développeur est très réactive aux demandes ! Simple d'utilisation !

Very easy to setup and list products under the coming soon category. The app is very intuitive and even beginners can start using the app straightaway.

I think they didn´t research well how our business model work. We had big issues during our drops. Customers couldn´t pay as soon as the product went live. You can imagine how much money we lost during first minutes. After a couple of tries they couldn´t fix that. As a conclusion we disabled this app and will never use it again :(